Physical reward fulfillment means sending physical items such as T-shirts, thank you cards, or physical products, to crowd-funding backers. For the Kickstarter project creators whose project are in the category of board games, technology or designs, sending physical rewards to global backers seems to be unavoidable. The challenges are clear.
Board games are normally light and not big, but there are a lot of small parts in the boxes, shaking during the global transport may cause damages. More than that, sometimes the different parts are from different manufacturers, and they need to be assembled.
Technical products such as baby monitors or security cameras have higher values, they are easily damaged. High transport damage rates can lead to relatively larger losses.
Physical designs such as paintings or sculpture furnishing articles are big or in irregular shapes. The volume of the products will be considered when calculating the global shipping freight, once the volume weight (L*W*H/5000) is heavier than the actual weight, the freight will be charged by the volume weight. In this case, it is essential to reduce the package’s size as well as its weight.
Tip 1. Cooperate with professionals.
None of the problems above is an easy thing for Kickstarter project creators. Solving them requires labors, warehouses, years of experiences in global shipping/product packing, and a deep cooperation with the express carriers. In fact, there is no need to spend valuable time, money and energies on these hassles, as a professional order fulfillment company, ChinaDivision crowd-funding fulfillment service is a one-stop solution for Kickstarter creators to fulfill physical rewards.
Here is a case study Case Study: How to Fulfill Kickstarter Rewards and the Subsequent Orders
Tip 2. Identify your needs.
Fulfillment needs can be quite different because of the physical rewards’ characteristics and backers’ requirements. Just like I mentioned above, board games have a lot of small parts, tech products are fragile, they need extra protections. Meanwhile, physical designs need experienced packing and cheaper shipping methods. Identifying the needs in the early stage of crowd-funding helps the project creators to calculate the correct fulfillment budget and make an exact timeline. ChinaDivision provides multiple value-added services and shipping options for users, which makes it possible for Kickstarter project creators to have different parts of the reward assembled in the fulfillment center, pack the rewards with own-designed packages and ship the rewards as the backers needs.
Tip 3. Collect backers’ addresses early.
Collecting backers’ recipient info is more time consuming than a lot of Kickstarter project creators think, and it’s important. Incorrect or inexact recipient info will lead to package return, which will cause financial losses. Collecting the info early saves time for checking and shipping, as long as the info is correct, ChinaDivision can ensure that every backer will receive the reward soon.
Reward fulfillment is one of the most important parts in a Kickstarter project, when it comes to physical items shipment, it can be tricky. But as long as the project creators follow these tips, their project will be completed successfully with the help of ChinaDivision crowd-funding reward fulfillment service.