How the GOP Tax Plan Affects Online Retailers

On December 22nd, 2017, the President of the United States Donald Trump signed the GOP tax bill into law. As the President said, because of the massive tax cut, “Corporations are literally going wild”. According to analysis, the new tax plan will give a major push to the development of retailers by cutting the corporate tax rate, which is a great opportunity for small and medium e-commerce business owners to stay competitive in the international market. The GOP Tax Bill will bring the following benefits for online retailers.

Taxes

Better sales performance.

One purpose of the GOP tax plan is to stimulate consumer demand. Benefiting from the temporarily individual tax cut and the salary increase brought by the   permanent corporate tax break, Americans will have more cash in their pocket, which means people may step up their spending, and create more demand. This for sure is a good news for online retailers, because according to a study in 2016, 8 in 10 Americans are now shopping online. The increase of the money for consumption will bring more orders to the online retail industry.

 

Stronger margins to increase the service.

Starting in 2018, the corporate tax rate will be cut from 35% to 21%. This is the retail industry’s biggest public policy push for years, which the e-commerce business owners can really use. As I just mentioned, American can afford to buy more due to the deep tax cut, but it doesn’t mean all the e-commerce business can make more money. It is reported that consumers are spending more on experiences than things, that’s why Apple Stores are always full of customers despite anyone can purchase an iPhone online easily. So it’s wise to increase the service budget after the profit margin increases. Some might say online stores have natural short slabs on service compared to physical stores, it’s not really the way it is, there are a lot of things can be done. With the help of fast global shipping and brand upgrading services, online retailers can provide a more thoughtful door-to-door service for consumers.

 

Greater competitiveness at the international level.

The United States has had one of the highest rates in the world, put the country at a competitive disadvantage compared to lower-tax nations. Since the rates are much lower now, American companies are able to earn more domestic profits, e-commerce business owners in the USA can pay more attention to the American market. More than that, the permanent corporate tax cut brings the USA closer to that of countries like Canada (15%) or Ireland (12.5%), gives USA based e-commerce business greater international competitiveness. In this case, sourcing products from countries with developed manufacturing and cheap labor, such as China, and selling to America domestic consumers seems a good idea now. Thanks to the global economic integration and the quality international order fulfillment service provided by companies like ChinaDivision, American e-commerce business owners can seize the opportunity brought by the tax cut, and seek substantial business growth and expansion.

AliExpress Drop-shipping Tips: Dos and Don’ts

A lot of e-commerce sellers choose to drop-ship from AliExpress this holiday season, because it’s easy and money saving, but not all of them know the challenges they are facing. As mentioned in the article Five Problems e-Commerce Sellers May Encounter When Drop-shipping from Chinese Suppliers, e-commerce business owners may find themselves suffering from some unanticipated problems if they didn’t do it right.

aliexpress dropship tips

No branding. Holiday sale is a good time to establish online brands by adding leaflets, custom packing, sending gifts, etc. But all of them will be very difficult if it’s the supplier who does the packing and shipping.

 

Shipping delay. This is the headache for a lot of drop-shippers, since the shipping methods the suppliers provided are very limited, and holiday seasons are the traditional global logistics busy time, shipping delays are very common.

 

No quality control. Sometimes the samples are good, but the buyers still receive bad products. It’s better to have every batch of products inspected one by one.

 

Packing error. The drop-ship suppliers have to deal a lot of orders everyday, they don’t have enough time and energy to pay attentions to the packing.

 

Wrong inventory. The inventory info won’t be entirely accurate because there are other sellers are selling the supplier’s products. This will cause sale opportunity loses and high order close rate in holiday seasons.

 

How to avoid these problems? There are some Dos and Don’ts when drop-shipping from AliExpress.

 

Attach importance to communication with suppliers, don’t take the language barrier lightly.

Many foreigners who run China related e-commerce business have found the power of cultural and language differences soon after they start. The language and culture barriers cause misunderstandings and information omissions. The e-commerce sellers have to tell the supplier their EXACT needs, show the suppliers how much they CARE the business. AliExpress drop-shipping suppliers process a lot of orders everyday, they will handle the orders poorly if the business owner acts like he/she don’t care enough. It’s essential to confirm every detail repeatedly. Sounds a lot of work? Yes, especially for the e-commerce starters who can’t afford to be distracted from holiday promotion. ChinaDivision helps customers to communicate with Chinese suppliers, the sales managers who are proficient in English can help their clients talk to the supplier in Chinese and communicate the clients’ needs to them. This will be a game-changer during the busy holiday season.

 

Cooperate with a third-party, don’t let the supplier do all the work.

It’s sad to say that AliExpress is famous for counterfeits as well as its low prices, if it’s the supplier who does all the things, they will know that the whole process, including products selection, packaging, marketing,etc, is commercially viable, they will copy it without hesitation. Cooperating with a third-party like ChinaDivision can protect your design or idea from being copied. More than that, you will need quality control in the busy holiday season. Maybe samples are good, but it doesn’t mean all the products are good. Other than quality control, repacking is essential as well. ChinaDivision brand upgrading services including repacking, custom packing and kitting/assembly will solve the no branding problem when drop-shipping, it helps e-commerce business owners establishing a brand and expanding the margin during holiday sale.

 

Make the shipping flexible, don’t choose the shipping method without tracking.

Having a plan B is important in holiday seasons, once a shipping method starts to delay or lose parcels, change to another one. Since 2011, ChinaDivision has been partnering with world-leading express carriers like UPS, DHL,EMS,etc, and international postal services like Netherlands Post, China Post, USPS, Swiss Post, Royal Mail, Belgium Post, etc. Customers can get very economical and flexible shipping solutions based on their needs. When it comes to holiday sale order fulfillment, other than price and speed, order tracking is an important indicator when choosing shipping methods. Some of the shipping methods such as China Post don’t provide tracking. Try not to use them despite the low price. Although the shipping time is several days longer during holiday seasons, the consumers will feel very different with their packages tracking in real time, 10–15 days will feel like a much longer time if the buyer can’t get to know where the package is. Needless to say the parcel loss rate is higher in no tracking shipping methods.

How to Handle Massive Orders from Multiple Stores in Holiday Season

Another holiday season is here, the best and the worst months of a year for e-commerce sellers–opportunities and challenges come at the same time. Dealing with big amount of orders in holiday seasons is difficult enough, what if they are from multiple online stores? The situation sounds like a headache. Here are some ways to handle the influx of orders brought by holiday sale.

 

How to Handle Massive Orders from Multiple Stores in Holiday Season

 

Take time to analyse and prepare before holidays.

Make sure you are well prepared before the holiday season. Reviewing historical data will be super helpful. Gather the data from previous holiday sales, analyse it, list the hottest products and estimate the order amount. After doing all these, it will be easier to make fulfillment budget and choose a suitable fulfillment method. Then you can start to stock up and make order fulfillment plans for Thanksgiving, Black Friday, Cyber Monday, Christmas and New Year. Since the holiday season starts in late November, it’s better to make plans as early as September.

 

Manage the inventory centrally.

Some sellers use multiple fulfillment methods at the same time, in-house fulfillment, direct drop-shipping, third-party fulfillment, etc. Maybe it speeds up the process, but it also makes the inventory decentralized and hard to manage. Poor inventory management leads to incorrect stock information, high order close rate and sales opportunity loses. So it’s better to manage the inventory centrally in a fulfillment center like ChinaDivision. For the sellers who own a lot of suppliers, product SKUs and online stores, ChinaDivision is an ideal fulfillment partner. In ChinaDivision warehouse, products from different suppliers will be unpacked, inspected, labeled with bar codes and scanned into the professional warehouse management system (WMS). No matter the products are sold, returned or restock, the inventory will be updated in real time, which will make a big difference in the holiday season sale.

 

Install the fulfillment software to integrate data from multiple platforms.

For the e-commerce sellers who sell on multiple e-commerce platforms, data integration is essential. A good fulfillment software to sync and integrate data from multiple platforms is the key to prevent chaos during busy hours. ChinaDivision has developed a series of fulfillment software, with the help of it, global customers can enjoy a automated fulfillment process. The software has the following features:

 

Integrate with multiple platforms. ChinaDivision has the fulfillment software for Shopify, eBay, Magento, BigCommerce, OpenCart, WooCommerce and more. All of them can sync order from the platform to ChinaDivision system. After installing the software, ChinaDivision customers can not only see the order status, but also the real-time inventory number.

 

One account to manage them all. No matter how many stores a customer has, he or she can manage them with one ChinaDivision account. ChinaDivision fulfillment software marks orders from different platforms with different order number prefixes, so that the customer can manage them in one panel.

 

One-click sync tracking numbers. After the orders status changed into shipped, the tracking numbers can be synced back to the online store. Not only that, the system will send automatic email notifications to the buyers, to inform that their products are shipped.

How to Expand An E-commerce Business in Holiday Seasons

For e-commerce starters who own small drop-shipping business, the upcoming holiday season is a good chance to expand the business. From Halloween to New Year, it’s the most important months of a year. According to 2015 U.S. Census data, almost 20 % of annual sales for some retailers happen during this period. There are a lot of things can be done to push your business to next level in this holiday season.

how to expand

Send gift packs.

One of the most important steps of expanding a small drop-shipping business is creating a good brand image. Sending gift packs during holidays can convey the image of thoughtful and bond with consumers, which will emotionally make your business distinctive from competitors. Gift packs can contain promotional items such as holiday gifts, gift cards, thank you cards, free samples, coupons, etc. Although consumers will love the gifts, asking drop-shipping suppliers to put multiple items in a package seems impracticable, most of them don’t have the time or professional packing skill. Not only that, the gifts and products may be from different suppliers, and it will be harder to manage the inventory.

This is the situation when the business owners need kitting service. Kitting service means putting multiple products in one box and send them as a pack. It requires packing skills, effective inventory management and optimized manual operation process. Only dedicated fulfillment centers like ChinaDivision are capable of doing them well, especially in peak season during holidays.

 

Order in bulk, keep some products in stock.

It is known that drop-shipping is money saving because it doesn’t require inventory. But no product in stock may become a big disadvantage during the holiday season. When the long awaited big amount of orders come to you during Thanksgiving, Christmas, New Year, etc, stock products will speed up the order processing and give you a head start. Not only that, ordering products in bulk also increases profits because wholesale prices are more discounted. If you haven’t stock enough products for the Christmas sale, it’s still not too late to do it now. ChinaDivision provides 90 days free warehousing service, long enough for every small business owner to be prepared for all the holiday orders.

 

Improve the after-sale service to delight the consumers.

The holiday season is also a good opportunity for small e-commerce business to stand out of the crowd by providing good after-sale services.

Track all the orders. The holiday season at the end of the year is the traditional rush hour of global logistics, shipping delays and parcel lost happen more often than usual. So it’s essential to provide the tracking numbers on time and keep an eye on the shipping status, it helps the business owner to solve shipping problems in the first place and shows the consumers a professional attitude.

Provide easy and fast return/exchange service. Explain the return/exchange process clearly in the return policy, it will really speed up your after-sale process and make the consumers place order without worries.

Sync the data to update the order status on time. As I said above, it’s essential to update tracking numbers on time. In fact, besides tracking numbers, order processing status and inventory changes also need to be updated in real time. It’s better to sync all the data automatically, or you have to spend a lot of energies&time on dealing with numbers. ChinaDivision has developed order fulfillment software for Shopify, OpenCart, Woocommerce, BigCommerce, Magento, eBay, etc. The easy-to-use apps/extensions are good helpers during holiday seasons, which avoids data mistakes and update delay.

ChinaDivision Fulfillment Service: The Good AliExpress Drop-shipping Alternative

For a lot of e-commerce business owners who source products from China, drop-shipping from AliExpress is the first choice, since it’s such an easy and money saving business model. When it comes to order fulfillment, one of the most common concerns they have is: “Why use ChinaDivision fulfillment service when there is AliExpress drop-shipping?” Well, an e-commerce business owners will need a good drop-shipping alternative, if he/she wants to be successful in the long term. Competing on price alone is one of the worst business strategies an e-commerce retailer can come up with, what’s really matters is your service. If your service isn’t good enough to get people back to buy your product, it doesn’t matter how low the prices are.

order fulfillment

In order to explain why ChinaDivision order fulfillment service is the good AliExpress drop-shipping alternative, let’s compare the advantages of AliExpress and ChinaDivision. You will see it clearly after reading this article.

Why AliExpress drop-shipping?

Cheap. It is known that AliExpress products are very cheap. Take spinner fidget as an example, the cheapest spinner fidget in Amazon is around $2.6, but the price in AliExpress can be as low as $0.6. That’s because the sellers can’t make their products differentiated, so they can only compete on price. As a result, the sellers have to make money by getting a lot of orders or reduce the shipping/manufacture cost.

Easy. Since the AliExpress sellers need to get a lot of orders, it’s essential to make the drop-shipping process easy. With the help of Oberlo and other software, e-commerce sellers can easily sync products to their own online store. No need to spend energies on taking photos, writing descriptions and uploading them. But the simplicity also leads to a problem, just like their suppliers, the e-commerce business owners can’t make their products differentiated, either. Consumers will find a lot of online stores are selling the same products with the same images and descriptions.

Why ChinaDivision fulfillment service?

Hassle free. Because it’s the supplier who takes control of the product quality, product packing and global shipping, one of the most important thing before drop-shipping from AliExpress is finding good suppliers: the supplier who can provide quality products and fast & affordable shipping methods at the same time, the supplier who is honest and responsive, the supplier who can provide professional product packing and return/exchange service… Imagine how long it will take to screen and find such a supplier. ChinaDivison helps e-commerce sellers to deal with all the things after receiving products from the suppliers,so that they don’t need to find a supplier who is capable to do all the things, just the one who provide good products.

Brand upgrading service. As I mentioned above, if an e-commerce seller can not differ products from competitors, he/she will suffer from the brutal price competition. It’s very important to establish a strong brand. Brand identity is the sore spot of a lot of drop-shippers. No one wants their customers to receive products with other people’s logos, but it’s somehow unavoidable when drop-shipping. AliExpress suppliers are too busy getting more orders and shipping packages out, most of them won’t bother to worry about their customers’ brand issues. ChinaDivision is the game changer in this field. Being the dedicated order fulfillment service provider, ChinaDivision provides full brand upgrading services such as custom packing, relabeling, adding promotional items, sending gifts, etc. Consumers will be impressed by the thoughtful promotional items and well-designed packages, so as to further generate a good identity of the brand.

No MOQ. The most important is, ChinaDivision is willing to help small business owners to streamline their order fulfillment and reduce risks, so ChinaDivision order fulfillment service is as starter friendly as AliExpress drop-shipping. We don’t require minimum order quantity. Being a ChinaDivision customer, the e-commerce seller can let the supplier send only 1 product to ChinaDivision warehouse (just like drop-shipping), ChinaDivision provides the best service to every customer, regardless of the business size and order quantity.

Useful Tips for Shopify Store Owners Who Drop-ship from AliExpress

E-commerce seems to be so easy now, with the help of AliExpress drop-shipping and apps like Oberlo, everyone can open a Shopify store within minutes. Since it’s such a low hanging fruit, a lot of people throw themselves into this business. However, some of them get frustrated pretty quickly, and begin to doubt the feasibility of AliExpress drop-shipping. In fact, drop-shipping is still profitable, the only problem is how to do it. Here are some useful tips for Shopify store owners to establish a successful drop-ship business and benefit from holiday sale in the coming logistics peak season.

Idea chart with three parts slide template

 

Sell products you know well.

Through the questions like “How to find the profitable product to sell” online, we can see that a lot people are confused about product selection. It is known that finding the right products to sell is important, but how? There are a few ways to go. One of them, the starter-friendly way is to sell products you know well, the products you are passionate about, or from long time hobbies. By doing this, you can select your target audience more accurately, because you ARE the target audience. You are clear about what the consumers want, need and cared about. It will be easier to become the expert seller who can provide the practical assistance, which is a big boost to the business. For example, if you are a cooking enthusiast, selling kitchen gadgets will be a good idea. It also throws light on your marketing strategies, make videos or write blogs about cooking, people will be love to buy from the expert.

 

Choose the vendor wisely.

Once you have selected the products, it’s time to search them in AliExpress. A lot of vendors will be found, it’s better to sort the results by “best-selling”. Remember to watch for the seller ratings when browsing the products. Besides the sales and reputation, there are other principles to screen the vendors.

Choose the vendor whose shipping options suit your needs. Global shipping is an important part of AliExpress drop-shipping, which can be time and money consuming. Negotiating with Chinese suppliers can be both important and difficult. In order to know whether the shipping methods they provide suit your needs or not, the Shopify store owners have to be patient enough to check every detail because of the language barrier and cultural difference.

Choose the vendor who handle returns. Returns can be painful, that’s why a lot of clothes/accessories sellers are cautious about using drop-shipping. Product return or exchange relates to the shopping experience, it’s better to let the consumers know that they can buy your products without worries behind. A specific term of return is essential, which means as the Shopify store owner, you have to know the vendor’s return and exchange policies very well.

There is an alternative option. In fact, there is no need to deal with the hassles above by yourself. ChinaDivision is here to help. As the full service order fulfillment company in China, ChinaDivision not only provides multiple shipping methods to suits every e-commerce business owner’s needs, but also help to deal with returns and exchanges, which is a good alternative fulfillment option for AliExpress drop-shipping.

 

Have the products inspected.

No matter how careful you chose the vendor, don’t skip the inspection step. The samples the vendors sent you are good doesn’t mean every batch of the products will be good. One of the disadvantages of AliExpress drop-shipping is the e-commerce business owner lose control of the products, including quality control. In this case, it’s better to hire a third-party to inspect the products before shipping them to the end consumers. There are other advantages to doing this, please read more in this article Why Adding An Extra Link Between Drop-ship Suppliers and Consumers

 

Use multiple fulfillment solutions.

There is a saying that don’t put all your eggs in one basket. It’s better to use multiple fulfillment solutions, especially in the holiday season when every shipping method seems to be timely unreliable. Shopify store plus AliExpress drop-shipping is a starter friendly business model for sure, but there is still room for improvement. For example, use AliExpress drop-shipping plus small inventory model: Sell the products in stock to the consumers who don’t want to wait and provide a relatively expensive shipping option. Or use drop-ship plus ChinaDivision fulfillment model: ChinaDivision provides flexible shipping methods which ensures end-consumers with different needs can be satisfied. ChinaDivision also provides value-added services such as custom packaging, kitting, assembly, etc, to make up for every shortage of AliExpress drop-shipping.

 

5 Fulfillment Tips for Black Friday and Cyber Monday

The year’s end is a wonderful time for e-commerce owners: Thanksgiving, Black Friday, Cyber Monday, Christmas, New Year…People are full of enthusiasm for shopping in holiday seasons. But it’s stressful as well, the flood of orders is coming, it’s better to make sure that you are well prepared. More than that, holiday season sale is a good opportunity to expand business, a satisfying shopping experience during Black Friday and Cyber Monday will bring the consumer back to your store in the coming year. Here are some fulfillment tips to improve your consumer satisfaction and streamline the order fulfillment process during Black Friday and Cyber Monday.

 

5 Fulfillment Tips for Black Friday and Cyber Monday

 

Provide more options for consumers.

Holiday season is the widely known global shipping rush hour, some consumers will be happy to pay for the faster shipping, while the others don’t mind to wait longer to save money, just give them the options. Providing different options for consumers with different needs can improve the customer satisfaction and ease off the fulfillment pressure. For example, use near-consumer fulfillment and near-source fulfillment at the same time, provide 80% discount or free shipping for the consumers who don’t mind to wait longer. If an e-commerce business owner who sources products from China and sells to domestic consumers, he or she can keep a small amount of inventory at hand before the holiday season sale, and outsource the fulfillment to Chinese order fulfillment company like ChinaDivision. The products sent from the suppliers can arrive ChinaDivision warehouse within 3 days, then ChinaDivision will do the inspection, inventory management, packaging and ship the products directly to the buyers according to the e-commerce business owners’ needs.

 

Presell some of the products.

Another way to reduce the fulfillment pressure is to start your holiday sale early. Don’t make all the target consumers flock to your website and place orders in a short time, presell some of your products. According to the research, 40% of customers begin researching and doing their holiday shopping as early as October. Marking some of your products as Black Friday/Cyber Monday presale a month earlier not only grabs these consumers, but also avoids the logistic peak season.

 

Communicate with the suppliers.

Make sure your suppliers are ready for your holiday sale as well. It’s better to give them a estimated order amount during the whole holiday season, so that they can manufacture/order the products in advance. Like I mentioned in another article 3 Key Points to Consider When Sourcing from China, you have to consider the language barrier and culture difference during the communication. In this condition, it’s a good idea to leave the hassles to ChinaDivision. As a dedicated order fulfillment service provider and a China local company, ChinaDivision is not only good at communicating with Chinese suppliers, but also more professional in the inventory management, value-added services and global shipping area.

 

Make the shipping solution flexible.

Being flexible is very important during holiday season. Since global shipping refers to long distance transport and a number of links, the probability of problem occurrence is relatively higher. When a shipping route has problems (shipping delay, high loss&damage rate, etc), it’s essential to change to another one quickly. Being the long-term partner of multiple world-leading express carriers and an order fulfillment company with years of global shipping experiences, ChinaDivision provides flexible shipping solutions for e-commerce business owners, which helps them to success in holiday season.

 

Automate the fulfillment.

Automated fulfillment not only saves time but also avoids errors in the manual data transmission. ChinaDivision has developed fulfillment software for e-commerce business owners who use Shopify, BigCommerce, WooCommerce, eBay, OpenCart and Magento. By installing the fulfillment software, e-commerce business owners can one-click sync orders, inventory and tracking numbers between their website and ChinaDivision order fulfillment system, which saves the valuable time in the holiday sale.

3 Key Points to Consider When Sourcing from China

China is an ideal place to have products manufactured if an e-commerce business owner wants to get a high profit margin by sourcing products globally. Compare with US based manufacturers, the Chinese ones are difficult to beat in terms of price and quality. In addition, relaying on the developed manufacture industry, the fulfillment centers in China are more full-functional and affordable. The one-stop fulfillment service they provide can help the e-commerce business owners who source from Alibaba, Aliexpress, taobao or other China based suppliers to push their business to the next level with less hassles. Despite these facts, there are these things to consider if you decide to source from China, otherwise you may find yourself suffering from unexpected financial losses.

 

3 Key Points to Consider When Sourcing from China

 

Language barrier & cultural difference

Don’t underestimate these two problems, they may become the deal-breaker. A lot of Chinese suppliers aren’t willing to (or can’t afford to) hire sales staff who are good at English, since they have tons of domestic buyers at hand. In this case, it will be harder for the supplier to understand exactly what you need. More than that, to be honest, Chinese people value personal relationships more than the spirit of contract. As a result, there are two options lying in front of e-commerce business owners who source from China, try to use simple words/phrases and confirm every small thing repeatedly, or cooperate with a local agent.

As an one-stop order fulfillment service provider, ChinaDivision helps customers to communicate with the suppliers and ensures that neither the language barrier nor the cultural difference can influence the business. With the help of the sales manager who can speak English and Chinese very well, ChinaDivision customers can enjoy the order fulfillment service as seamless as an in-house fulfillment team.

 

Idea / Design protection

It is sad to say that China is famous for counterfeits and knock-offs as well as its developed manufacture industry, so it’s essential to protect your idea/design from being copied when dealing with Chinese suppliers. Don’t show your whole idea to random Chinese manufacturer you found online, don’t let one supplier manufacture, pack and ship all of your products either. It’s dangerous to let your supplier know how to make and how to sell your products, they can make their own and sell on AliExpress without hesitation. Manufacture parts and assemble in fulfillment center is a good idea. Have the packages and products manufactured in different places and let ChinaDivision do the kitting and packing for you.

ChinaDivision not only provides kitting and assembly service, but also owns the developed warehouse management system(WMS) which is very suitable for integrating multiple suppliers. E-commerce business owners can easily manage the inventory from multiple suppliers with the organized user panel, enjoy affordable near-source fulfillment service and prevent the ideas and designs from being copied.

 

Fraud and scam prevention

Screening suppliers is a headache, being an e-commerce business owner who lives on the other side of the earth, you always have to beware of frauds and scams.

But how?

Send samples. Once you get some winners after the lengthy screening, ask them to send you samples. By comparing several samples, you can choose the most suitable one. Sending samples not only helps to screen suppliers, but also an important way to test the package. Testing whether the product fits perfectly in the package and weighing them helps the business owner to estimate the actual product appearance and shipping costs.

Have every batch of products inspected. Getting a satisfactory sample doesn’t mean all of the products will be equally good. A lot of e-commerce business owners get scammed because the samples are good, after ordering a lot of products from the supplier and waiting a long time, they end up getting a great pile of poorly made products at the door step. So it’s important to have every batch of products inspected. ChinaDivision helps customers to inspect the products and take photos, the e-commerce business owners can see what the products look like before the money/time consuming global shipping. This really minimizes the risk of getting scammed.

A Side-by-side Comparison of Fulfillment Service Providers: ChinaDivision , Shipwire and Floship

It’s a good idea for small e-commerce business owners to outsource the order fulfillment. ChinaDivision, Shipwire and Floship are all well-known order fulfillment service providers, their one-stop fulfillment solutions can cover almost every need of e-commerce business owners in the fulfillment aspect. But there are still a lot of differences among these three, other than pricing, each of them has their own service priorities. Let’s focus on some of the primary aspects in order fulfillment, after viewing the comparison, you can make a better decision about outsourcing the fulfillment.

 

side by side comparison

 

Warehouse location.

Some big companies such as Amazon choose to establish a lot of warehouses all around the world, Shipware takes the same route and owns multiple fulfillment centers in the world. But the high costs of running those fulfillment centers leads to a higher pricing and more complex pre-stock shipping. Therefore, other fulfillment service providers such as ChinaDivision and Floship choose another strategy, locating their warehouses in global transportation hubs.

 

Floship puts their fulfillment center in Hong Kong, which is the world’s largest air-freight hub. As everyone knows, Hong Kong is a tax free air-freight hub, keeping inventory in Hong Kong is a good choice for global shipping. But Hong Kong has more expensive rent and labor than mainland China, so the warehousing and manual processing fees are relatively higher.

 

ChinaDivision warehouse is in Shenzhen, the nearest mainland Chinese city from Hong Kong. This makes it possible for ChinaDivision customers to enjoy cost-effective warehousing( 90 days free warehousing ) and fast global shipping at the same time. More than that, Shenzhen belongs to Guangdong province, it is a manufacturing-heavy area in south China. The products from manufacturers’ factories can arrive ChinaDivision warehouse within 3 days, and the freight within the same province is very low.

 

Technology strength.

The operation of a modern fulfillment center needs the support of powerful technology, which not only be embodied in advanced warehouse management system(WMS), but also the fulfillment software integrated to multiple e-commerce platform. Let’s make a list of the existing fulfillment software of ChinaDivision, Shipwire and Floship.

 

ChinaDivision: Shopify, WooCommerce, Magento, eBay, OpenCart, BigCommerce and API, all free.

Shipwire: Shopify, Magento, eBay, Demandware, Commercehub, Amazon, hybris.

Floship: Shopify, WooCommerce, Magento.

 

Service quality.

According to trustpilot and Google review, Shipwire only gets 3.2 and 2.1 points out of 10 points. We can see most of the complaints are about their customer services. This shows how important the customer service is. In order to improve the service quality, it’s better to make sure that each customer’s business is handled by only one sales manager. With this method, ChinaDivision can provide high quality fulfillment service, which runs as smooth as the customer’s in-house fulfillment team.

 

Other than that, value-added services are also an important standard to measure service quality. Floship and Shipware both have some shortages in this area. Floship only provides adding marketing inserts, kitting and quality control service, no custom packaging service. Shipwire doesn’t provide labeling service for large shipments. These limitations clearly are not good news for e-commerce start-ups who need one-stop service. As a customer-oriented order fulfillment service provider, ChinaDivision is dedicated to provide high-quality value-added services for customers, the one-stop services include custom packaging, labeling, kitting/assembly and other customizable services. What the customers need is what ChinaDivision is willing to offer.

 

Want to know about other fulfillment service providers? Please read this article Third-party Fulfillment: Fulfillrite vs efulfillmentservice(EFS) vs ChinaDivision

3 Tips to Fulfill Physical Kickstarter Rewards

Physical reward fulfillment means sending physical items such as T-shirts, thank you cards, or physical products, to crowd-funding backers. For the Kickstarter project creators whose project are in the category of board games, technology or designs, sending physical rewards to global backers seems to be unavoidable. The challenges are clear.

3 tips to fulfill kickstarter rewards

 

Board games are normally light and not big, but there are a lot of small parts in the boxes, shaking during the global transport may cause damages. More than that, sometimes the different parts are from different manufacturers, and they need to be assembled.

 

Technical products such as baby monitors or security cameras have higher values, they are easily damaged. High transport damage rates can lead to relatively larger losses.

 

Physical designs such as paintings or sculpture furnishing articles are big or in irregular shapes. The volume of the products will be considered when calculating the global shipping freight, once the volume weight (L*W*H/5000) is heavier than the actual weight, the freight will be charged by the volume weight. In this case, it is essential to reduce the package’s size as well as its weight.

 

Tip 1. Cooperate with professionals.

None of the problems above is an easy thing for Kickstarter project creators. Solving them requires labors, warehouses, years of experiences in global shipping/product packing, and a deep cooperation with the express carriers. In fact, there is no need to spend valuable time, money and energies on these hassles, as a professional order fulfillment company, ChinaDivision crowd-funding fulfillment service is a one-stop solution for Kickstarter creators to fulfill physical rewards.

Here is a case study Case Study: How to Fulfill Kickstarter Rewards and the Subsequent Orders

 

Tip 2. Identify your needs.

Fulfillment needs can be quite different because of the physical rewards’ characteristics and backers’ requirements. Just like I mentioned above, board games have a lot of small parts, tech products are fragile, they need extra protections. Meanwhile, physical designs need experienced packing and cheaper shipping methods. Identifying the needs in the early stage of crowd-funding helps the project creators to calculate the correct fulfillment budget and make an exact timeline. ChinaDivision provides multiple value-added services and shipping options for users, which makes it possible for Kickstarter project creators to have different parts of the reward assembled in the fulfillment center, pack the rewards with own-designed packages and ship the rewards as the backers needs.

 

Tip 3. Collect backers’ addresses early.

Collecting backers’ recipient info is more time consuming than a lot of Kickstarter project creators think, and it’s important. Incorrect or inexact recipient info will lead to package return, which will cause financial losses. Collecting the info early saves time for checking and shipping, as long as the info is correct, ChinaDivision can ensure that every backer will receive the reward soon.

Reward fulfillment is one of the most important parts in a Kickstarter project, when it comes to physical items shipment, it can be tricky. But as long as the project creators follow these tips, their project will be completed successfully with the help of ChinaDivision crowd-funding reward fulfillment service.