3 Key Points to Consider When Sourcing from China

China is an ideal place to have products manufactured if an e-commerce business owner wants to get a high profit margin by sourcing products globally. Compare with US based manufacturers, the Chinese ones are difficult to beat in terms of price and quality. In addition, relaying on the developed manufacture industry, the fulfillment centers in China are more full-functional and affordable. The one-stop fulfillment service they provide can help the e-commerce business owners who source from Alibaba, Aliexpress, taobao or other China based suppliers to push their business to the next level with less hassles. Despite these facts, there are these things to consider if you decide to source from China, otherwise you may find yourself suffering from unexpected financial losses.

 

3 Key Points to Consider When Sourcing from China

 

Language barrier & cultural difference

Don’t underestimate these two problems, they may become the deal-breaker. A lot of Chinese suppliers aren’t willing to (or can’t afford to) hire sales staff who are good at English, since they have tons of domestic buyers at hand. In this case, it will be harder for the supplier to understand exactly what you need. More than that, to be honest, Chinese people value personal relationships more than the spirit of contract. As a result, there are two options lying in front of e-commerce business owners who source from China, try to use simple words/phrases and confirm every small thing repeatedly, or cooperate with a local agent.

As an one-stop order fulfillment service provider, ChinaDivision helps customers to communicate with the suppliers and ensures that neither the language barrier nor the cultural difference can influence the business. With the help of the sales manager who can speak English and Chinese very well, ChinaDivision customers can enjoy the order fulfillment service as seamless as an in-house fulfillment team.

 

Idea / Design protection

It is sad to say that China is famous for counterfeits and knock-offs as well as its developed manufacture industry, so it’s essential to protect your idea/design from being copied when dealing with Chinese suppliers. Don’t show your whole idea to random Chinese manufacturer you found online, don’t let one supplier manufacture, pack and ship all of your products either. It’s dangerous to let your supplier know how to make and how to sell your products, they can make their own and sell on AliExpress without hesitation. Manufacture parts and assemble in fulfillment center is a good idea. Have the packages and products manufactured in different places and let ChinaDivision do the kitting and packing for you.

ChinaDivision not only provides kitting and assembly service, but also owns the developed warehouse management system(WMS) which is very suitable for integrating multiple suppliers. E-commerce business owners can easily manage the inventory from multiple suppliers with the organized user panel, enjoy affordable near-source fulfillment service and prevent the ideas and designs from being copied.

 

Fraud and scam prevention

Screening suppliers is a headache, being an e-commerce business owner who lives on the other side of the earth, you always have to beware of frauds and scams.

But how?

Send samples. Once you get some winners after the lengthy screening, ask them to send you samples. By comparing several samples, you can choose the most suitable one. Sending samples not only helps to screen suppliers, but also an important way to test the package. Testing whether the product fits perfectly in the package and weighing them helps the business owner to estimate the actual product appearance and shipping costs.

Have every batch of products inspected. Getting a satisfactory sample doesn’t mean all of the products will be equally good. A lot of e-commerce business owners get scammed because the samples are good, after ordering a lot of products from the supplier and waiting a long time, they end up getting a great pile of poorly made products at the door step. So it’s important to have every batch of products inspected. ChinaDivision helps customers to inspect the products and take photos, the e-commerce business owners can see what the products look like before the money/time consuming global shipping. This really minimizes the risk of getting scammed.

A Side-by-side Comparison of Fulfillment Service Providers: ChinaDivision , Shipwire and Floship

It’s a good idea for small e-commerce business owners to outsource the order fulfillment. ChinaDivision, Shipwire and Floship are all well-known order fulfillment service providers, their one-stop fulfillment solutions can cover almost every need of e-commerce business owners in the fulfillment aspect. But there are still a lot of differences among these three, other than pricing, each of them has their own service priorities. Let’s focus on some of the primary aspects in order fulfillment, after viewing the comparison, you can make a better decision about outsourcing the fulfillment.

 

side by side comparison

 

Warehouse location.

Some big companies such as Amazon choose to establish a lot of warehouses all around the world, Shipware takes the same route and owns multiple fulfillment centers in the world. But the high costs of running those fulfillment centers leads to a higher pricing and more complex pre-stock shipping. Therefore, other fulfillment service providers such as ChinaDivision and Floship choose another strategy, locating their warehouses in global transportation hubs.

 

Floship puts their fulfillment center in Hong Kong, which is the world’s largest air-freight hub. As everyone knows, Hong Kong is a tax free air-freight hub, keeping inventory in Hong Kong is a good choice for global shipping. But Hong Kong has more expensive rent and labor than mainland China, so the warehousing and manual processing fees are relatively higher.

 

ChinaDivision warehouse is in Shenzhen, the nearest mainland Chinese city from Hong Kong. This makes it possible for ChinaDivision customers to enjoy cost-effective warehousing( 90 days free warehousing ) and fast global shipping at the same time. More than that, Shenzhen belongs to Guangdong province, it is a manufacturing-heavy area in south China. The products from manufacturers’ factories can arrive ChinaDivision warehouse within 3 days, and the freight within the same province is very low.

 

Technology strength.

The operation of a modern fulfillment center needs the support of powerful technology, which not only be embodied in advanced warehouse management system(WMS), but also the fulfillment software integrated to multiple e-commerce platform. Let’s make a list of the existing fulfillment software of ChinaDivision, Shipwire and Floship.

 

ChinaDivision: Shopify, WooCommerce, Magento, eBay, OpenCart, BigCommerce and API, all free.

Shipwire: Shopify, Magento, eBay, Demandware, Commercehub, Amazon, hybris.

Floship: Shopify, WooCommerce, Magento.

 

Service quality.

According to trustpilot and Google review, Shipwire only gets 3.2 and 2.1 points out of 10 points. We can see most of the complaints are about their customer services. This shows how important the customer service is. In order to improve the service quality, it’s better to make sure that each customer’s business is handled by only one sales manager. With this method, ChinaDivision can provide high quality fulfillment service, which runs as smooth as the customer’s in-house fulfillment team.

 

Other than that, value-added services are also an important standard to measure service quality. Floship and Shipware both have some shortages in this area. Floship only provides adding marketing inserts, kitting and quality control service, no custom packaging service. Shipwire doesn’t provide labeling service for large shipments. These limitations clearly are not good news for e-commerce start-ups who need one-stop service. As a customer-oriented order fulfillment service provider, ChinaDivision is dedicated to provide high-quality value-added services for customers, the one-stop services include custom packaging, labeling, kitting/assembly and other customizable services. What the customers need is what ChinaDivision is willing to offer.

 

Want to know about other fulfillment service providers? Please read this article Third-party Fulfillment: Fulfillrite vs efulfillmentservice(EFS) vs ChinaDivision

3 Tips to Fulfill Physical Kickstarter Rewards

Physical reward fulfillment means sending physical items such as T-shirts, thank you cards, or physical products, to crowd-funding backers. For the Kickstarter project creators whose project are in the category of board games, technology or designs, sending physical rewards to global backers seems to be unavoidable. The challenges are clear.

3 tips to fulfill kickstarter rewards

 

Board games are normally light and not big, but there are a lot of small parts in the boxes, shaking during the global transport may cause damages. More than that, sometimes the different parts are from different manufacturers, and they need to be assembled.

 

Technical products such as baby monitors or security cameras have higher values, they are easily damaged. High transport damage rates can lead to relatively larger losses.

 

Physical designs such as paintings or sculpture furnishing articles are big or in irregular shapes. The volume of the products will be considered when calculating the global shipping freight, once the volume weight (L*W*H/5000) is heavier than the actual weight, the freight will be charged by the volume weight. In this case, it is essential to reduce the package’s size as well as its weight.

 

Tip 1. Cooperate with professionals.

None of the problems above is an easy thing for Kickstarter project creators. Solving them requires labors, warehouses, years of experiences in global shipping/product packing, and a deep cooperation with the express carriers. In fact, there is no need to spend valuable time, money and energies on these hassles, as a professional order fulfillment company, ChinaDivision crowd-funding fulfillment service is a one-stop solution for Kickstarter creators to fulfill physical rewards.

Here is a case study Case Study: How to Fulfill Kickstarter Rewards and the Subsequent Orders

 

Tip 2. Identify your needs.

Fulfillment needs can be quite different because of the physical rewards’ characteristics and backers’ requirements. Just like I mentioned above, board games have a lot of small parts, tech products are fragile, they need extra protections. Meanwhile, physical designs need experienced packing and cheaper shipping methods. Identifying the needs in the early stage of crowd-funding helps the project creators to calculate the correct fulfillment budget and make an exact timeline. ChinaDivision provides multiple value-added services and shipping options for users, which makes it possible for Kickstarter project creators to have different parts of the reward assembled in the fulfillment center, pack the rewards with own-designed packages and ship the rewards as the backers needs.

 

Tip 3. Collect backers’ addresses early.

Collecting backers’ recipient info is more time consuming than a lot of Kickstarter project creators think, and it’s important. Incorrect or inexact recipient info will lead to package return, which will cause financial losses. Collecting the info early saves time for checking and shipping, as long as the info is correct, ChinaDivision can ensure that every backer will receive the reward soon.

Reward fulfillment is one of the most important parts in a Kickstarter project, when it comes to physical items shipment, it can be tricky. But as long as the project creators follow these tips, their project will be completed successfully with the help of ChinaDivision crowd-funding reward fulfillment service.

Merchant Fulfilled Network Plus ChinaDivision, A Good Amazon Fulfillment Solution

Selling on Amazon is a good way to get a lot of traffic. But before the start, the Amazon seller needs to make a crucial decision: in what way to fulfill orders? Amazon provides two fulfillment options for sellers: Fulfillment by Amazon(FBA) and Merchant Fulfilled Network(MFN). The first of the two is relatively well known, FBA is the first thing people may think of when it comes to Amazon order fulfillment. However, FBA is not the best choice for all Amazon sellers. In this case, some of the Amazon sellers choose to use MFN. Merchant Fulfillment allows the seller to deal with the Amazon fulfillment( including product storage, packing, labeling and shipping) by themselves, or by hiring a third-party company. As a dedicated fulfillment company in China, ChinaDivision provides one-stop order fulfillment service, which is a good supplement to Amazon MFN. Choosing the solution of ChinaDivision+MFN, Amazon sellers can enjoy more cost-effective and suitable fulfillment with less hassles.

 

Earns Amazon

 

Merchant Fulfillment Pros & Cons.

Compared with FBA, which helps Amazon sellers to take care of everything, Merchant Fulfillment can be time and energy consuming, especially when the seller uses it independently. When an order is placed for a FBA product, Amazon will automatically start to pick, pack and ship the product to the buyer, but if the seller uses MFN, after receiving orders, he or she has to export the orders, process them (in-house or outsourced) and ship the packages out.

 

MFN is more starter friendly. Just like I mentioned above, FBA requires the seller to buy some of the products and send them to Amazon warehouses in advance, which means using FBA can be expensive and risky for e-commerce starters. Imagine an e-commerce seller has spent quite a significant number on the inventory and the shipping, then he found it hard to sell them out, or his account got banned for some reason, he has to pay more for FBA warehousing. It’s definitely not a good business strategy for e-commerce starters, especially for those who sell electronic products with high values. Merchant Fulfillment is more suitable for this kind of Amazon sellers, with this starter friendly fulfillment option, they can hold a small amount of inventory and spend the rest of money on getting more flexible fulfillment solutions.

 

MFN is more controllable. Because Amazon pays more attention to the shopping experience, FBA is very buyer-oriented. In order to ensure that consumers can receive products as soon as possible, FBA ships products from the nearest warehouse. As long as the product ID is marked to be the same, Amazon won’t differentiate different sellers’ products. It means the FBA users are not able to know where their products are located or whose products their consumers will get, Amazon controls everything, consumers may give you negative feedback for other sellers’ bad products they received, some sellers even get their account closed because of this. Merchant Fulfillment allows the Amazon sellers to take control of their own products, the seller can inspect the products by themselves or entrust a third party order fulfillment company to do the quality control.

 

Merchant Fulfillment + ChinaDivision Order Fulfillment Service.

ChinaDivision order fulfillment service can remedy the limitation of Merchant Fulfillment, with the help of it, Amazon sellers can embrace MFN and its benefits without suffering from all the hassles.

 

One-stop service like FBA. Just like FBA, ChinaDivision provides one-stop service includes products receiving, inspection, labeling, custom packing, inventory management and global shipping. More than that, ChinaDivision fulfillment is automatic as well, with multi-platform fulfillment integration, customers don’t need to manually transfer the orders, tracking numbers, and update the inventory, the fulfillment software can one-click sync all the data.

 

Less upfront capital. ChinaDivision warehouse is in Shenzhen, China. Located in a manufacturing intensive area, ChinaDivision can provide a near-source fulfillment center for customers. Being ChinaDivision customers, Amazon sellers don’t need to risk buying a lot of inventory at once, they can hold a small amount and replenish any time they need. As a result, the upfront money used for inventory purchasing will become very little. Not only that, ChinaDivision requires neither minimum order quantity nor advance payment, which makes MFN+ChinaDivision fulfillment more starter friendly.

 

Low warehousing fee. Compared with FBA, ChinaDivision warehousing fee is lower. ChinaDivision also provides 90 days free warehousing service.

 

Fast global shipping. ChinaDivision provides DHL shipping for customers who need fast global shipping. This shipping method is particular suitable for high-value light products, such as electronic products. As long as the price is not as high as $800, the product can reach to the USA within 2-5 working days, tax free.

Case Study: How to Fulfill Kickstarter Rewards and the Subsequent Orders

For a Kickstarter project creator, it’s a relief to see backers’ comments after they receive the products.  A crowd-funding project will be finished only when every backer has received his/her reward. So the reward fulfillment is the last and important link of the crowd-funding campaign.

 

Female hands holding touchpad with presentation.

 

Considering this, Mr B, a Kickstarter project creator, turned to ChinaDivision to get a proper reward fulfillment solution last October. A month earlier, he launched a project on Kickstarter to raise funds for his company’s product, the foresight card game IMPACT. And now, nearly a year has passed, he has successfully raised all the funds, finished the reward fulfillment, and began to sell this product to global buyers. ChinaDivision not only helped him and his company fulfilling their commitment to send rewards to global backers, but also fulfilling orders from their website. It’s a good case to study how to fulfill Kickstarter rewards and the subsequent orders.

 

Consider the reward fulfillment solution from the start.

One of the most easily made mistakes when planning a crowd-funding project is not considering shipping and fulfillment costs and time. After the celebration of successful fund-raising, the crowd-funders may find there is very little money and time left for them to ship rewards to backers as promised. Just like a lot of Kickstarter projects, Mr B’s project is a little bit behind their original schedule, because the products always need to be adjusted, developed and well-manufactured. Fortunately, just a month after the Kickstarter project started, Mr B found ChinaDivision and got a very considerable offer from the sales team. His company accounted for the reward fulfillment costs, made a new schedule and completed the Kickstarter reward fulfillment planning.

 

Add the reward fulfillment costs to your budget.

Kickstarter reward fulfillment costs include the warehousing fee, global shipping fee, products packing fee and other. If the project creator decides to fulfill in-house, the labor costs have to be added as well. All these tasks are difficult and expensive to handle for crowd-funders, it’s better to hire a trustworthy company to do it. Because an experienced order fulfillment company, such as ChinaDivision, not only gets VIP prices from express carriers, but also optimizes the fulfillment process to  make the labor and warehousing fees very cheap. In the planning phase, Mr B contacted the sales team of ChinaDivision, received the full-service quote and found it very affordable. He and his company estimated the reward fulfillment costs and add them to the budget. After the project was fully-funded, they started to have the products manufactured, then shipped them to ChinaDivision warehouse, be prepared to be shipped. Everything went smoothly.

 

Make plans about the subsequent order fulfillment as well.

The project IMPACT got 289 backers at last, most of them have received rewards by July. But it’s only a start. ChinaDivision is also responsible for helping to fulfill the subsequent orders after the Kickstarter project is over. IMPACT the Foresight Game is now being sold on the company’s website, buyers can get them within a week after placing orders. The subsequent order fulfillment is not only fast, but also hassle-free. ChinaDivision provides Shopify fulfillment app for Mr B and his company to sync orders, inventory and tracking numbers. After receiving orders, they only need to sync the orders to ChinaDivision system with one-click, ChinaDivision will automatically start to process the orders and ship the products directly to buyers. The inventory will be updated in real time, and the tracking number will be synced back to the website when the products are shipped. Considering the convenience of this process, Mr B decided to let ChinaDivision fulfill the subsequent orders in the crowd-funding stage, he and his company made a completed plan on how to fulfill the Kickstarter reward and subsequent orders.

 

ChinaDivision Kickstarter reward fulfillment service can complete and streamline the fulfillment aspect of a crowd-funding project. “In our experience, ChinaDivision has been an efficient and effective shipping partner. They are communicative and responsive to our inquiries, and always focused on finding appropriate and affordable solutions for our firm. Their browser-based dashboard ensures we always know the status of orders”, Mr B said. Just like Mr B, all the crowd-funding project creators have to face a lot of challenges. With the help of ChinaDivision, the last link of the crowd-funding campaign can be completed successfully.

4 Reasons to Use ChinaDivision Crowd-funding Fulfillment Service

The crowd-funding websites like Kickstarter and Indiegogo are great places to make ideas real. As long as the idea is brilliant enough, the crowd-funding project will get a lot of backers. But convincing people to provide start-up funds is only the beginning, you have to send products to the global backers as promised. Since the shipping budget is very limited, and the global backers are looking forward to receiving the products soon, fulfilling crowd-funding orders can be very tricky. ChinaDivision knows about these challenges Kickstarter and Indiegogo projects creators are facing, so we provide crowd-funding fulfillment service to help them to develop the most suitable logistics solution and streamline their crowd-funding projects. The advantages are quite clear.

crowdfunding

One-stop services, make you focus on the product development.

ChinaDivision provides full-service order fulfillment services including inventory management, pick&pack, labeling, kitting, assembly and global shipping. In a crowd-funding project, all these operations are essential and energetically expensive, especially for the e-commerce newbies. With the help or ChinaDivision crowd-funding service, customers can pay more attention to the product design, development, manufacture and improvement, and make the mind-blowing ideas into amazing (and very profitable) products.

 

Affordable fulfillment costs, save your logistics budget.

None of the crowd-funding campaign runners can afford to rent a warehouse, pay its running costs and hire labors. If a person has this kind of money, he/she won’t need to raise funds in Kickstarter or Indiegogo in the first place. In this case, low warehousing and shipping fees are important ingredients to consider in the crowd-funding fulfillment service. ChinaDivision warehouse locates in Shenzhen, China, customers can enjoy the near-source fulfillment center and affordable labor at the same time. The 90 days free warehousing service and 0 pre-payment make ChinaDivision crowd-funding fulfillment service one of the best options for e-commerce starters. More than that, with years of experiences in global shipping, ChinaDivision has developed long-term and deep cooperation with world-leading express carriers and international postal services, which makes it possible for customers to get multiple shipping options and discounted shipping fees.

 

Flexible shipping methods, leave you more time to improve your products.

Both Kickstarter and Indiegogo require the project creator to set a clear time line for the project. The time line shows the crowd-funding project creator has carefully thought over the steps they need to take. A specific time line gives the backers confidence and gives them the sense of participation. But the strict time setting also makes product development and deliver time intenser. ChinaDivision provides multiple shipping methods for crowd-funding campaign runners, thanks to the rich global shipping experiences, ChinaDivision can estimate the delivery time more accurately, leaves more time for product improvement.

 

Thoughtful value-added services, delight your global backers.

Well-designed packages and sincere thank you cards can give the crowd-funding backers good impressions, which ensures the project can get more positive feedback. ChinaDivision crowd-funding fulfillment service includes custom packaging and kitting service, these value-added services can help customers to customize product packages and put multiple products (from multiple suppliers) in one box.

 

If you are interested in our crowd-funding fulfillment service, please request a quote here. Our sales team will contact you.

5 Challenges of Order Fulfillment in Global E-commerce

As an e-commerce starter, whether fulfilling the orders in-house or leaving everything to the drop-ship suppliers, when it comes to global shipping, everything will be more complicated. Except for language barriers, running global e-commerce business can come across some other obstacles, especially in order fulfillment aspect. Some of the global e-commerce newbies may find themselves facing these challenges.

5 Challenges of Order Fulfillment in Global E-commerce

Shipping delay

Global shipping involves long transportation distance and many links, delays are inevitable to some extent. What online store owners need to do is to control it within the acceptable range and be prepared. One of the effective ways is to get alternate shipping methods and make your shipping solution flexible. When one shipping line delays a lot, change to another one. Although some drop-ship suppliers can provide affordable and fast shipping methods, most of them won’t provide multiple shipping options (which are essential in peak seasons ), if an e-commerce business owner is not satisfied with the express company the supplier cooperates with, he/she can only choose to live with the fact or change another supplier. With ChinaDivision’s help, this will not happen. An e-commerce business owner can adjust the shipping solution according to season and delay, no need to stuck with the poor shipping service and suffer from delays.

 

Inventory management

Poor inventory management will cause very bad shopping experiences, the online store may keep receiving bad feedback because consumers receive the wrong products, the displayed inventory info is inaccurate or the delivery is overdue. Inventory management requires labor, experiences and professional software, none of them is something an e-commerce starters can afford. The problem of inventory management confusion is particularly pronounced when an online store’s products are from multiple suppliers. In this case, some of the store owners start to seek help from third-party fulfillment companies. A full-service order fulfillment company like ChinaDivision works as the store owners’ fulfillment center in China. Multiple suppliers send products to ChinaDivision warehouse in Shenzhen, China, ChinaDivision receives, unpacks and inspects the products, sticks bar code on them, puts them on shelves and scan them into the fulfillment system. The whole process is tech-oriented and repeatedly checked.

 

Packing

In the long distance transportation of global shipping, the only thing the product can rely on is its packing. Packing affects the consumer satisfaction directly. Imagine how upset the consumer will be after opening a long-anticipated box and see damaged or wrong products. Avoiding packing errors and transport damage needs professional SKU management system and multiple check, the two things a lot of drop-ship suppliers can’t provide. With multiple years of experiences in packing products in different shapes and characteristics, ChinaDivision provides packing service which provides sufficient support as much as possible without increasing too much shipping cost.

 

Order status tracking

Many online store owners have had the experience of constantly receiving emails consumers ask where their parcel is. No one wants to wait packages blindly. Good order tracking tools help to improve user experience and solve problems in time. Manually sending tracking code will inevitably go wrong, so the best way is to automatically synchronize the tracking numbers and send them directly to the buyers as soon as the package is sent. ChinaDivision has developed fulfillment software for Shopify, WooCommerce, BigCommerce, OpenCart, eBay and Magento, after installing the software, the store owner can not only sync tracking numbers with one click, but also send them to the buyers respectively.

 

Customs affairs

Because of the different import and export regulations of different countries, duty standards and custom clearance requirements are also different. It may be very confusing for global e-commerce starters. Since ChinaDivision is a full-service order fulfillment company, customs clearance and other related services are provided. The professional custom clearance service will not only help the store owner to avoid some taxes reasonably, but also to communicate and coordinate between the e-commerce business owner and the customs office when problems occur.

Why Adding An Extra Link Between Drop-ship Suppliers and Consumers

Drop-shipping is a convenient way to start an e-commerce business. Take sourcing from China as an example, with the platform like Aliexpress and Shopify app like Oberlo, every one can open an online store with the product images and descriptions provided by the drop-ship suppliers. No inventory, no start-up capital, no need to buy before making sales. Sounds like a good idea. But some of the online store owners would rather spend extra money on hiring a third-party fulfillment company to add an extra link between drop-ship supplier and consumers. Why?

Because China based third-party order fulfillment companies, such as ChinaDivision, can provide more customer-oriented services.

Why Adding An Extra Link Between Drop-ship Suppliers and Consumers

Better quality control.

Third-party order fulfillment companies receive products from drop-ship suppliers, inspect them and send them directly to the buyers. The online store owners can choose to buy the products from suppliers in bulk to enjoy wholesale price, or only buy 1-2 pieces after someone placing orders. This extra process ensures that every piece of product consumer receive is equally in good quality. By adding this inspection link, none of the frequently occurring problems when using drop-shipping will happen, such as consumers receive products that do not match the picture, or the actual products are much worse than the samples. ChinaDivision will do the quality control for you.

 

Extra services, no minimum order quantity requirement.

The existence of MOQ(Minimum Order Quantity) is to ensure that the drop-ship supplier can obtain sufficient profits after providing certain services. Since the main purpose of the drop-ship suppliers is selling products, a lot of full-service drop-ship suppliers require a high MOQ, which can be frustrating for e-commerce newbies. This is the circumstance that you need a third-party fulfillment company. By cooperating with ChinaDivision, the online store owners don’t have to look for the suppliers who not only sell good products but also be good at fulfilling the orders, they can just let the supplier send the products to ChinaDivision warehouse, ChinaDivision will take care of the rest.

 

Only takes a few more time.

Some of the online store owners may worry that adding the extra link will increase order processing time. In fact, relaying on the very effective China domestic shipping and optimized fulfillment operation, ChinaDivision can make sure that the orders can be done processing within a very short period. It will take 1-3 days for the goods to arrive ChinaDivision warehouse. ChinaDivision can send them out after 24 hours. So if the online store owner chooses to stock some products in ChinaDivision warehouse in advance, the consumer will see that the product is shipped out on the next day he/she placed the orders. It’s almost no different from drop-shipping.

 

Custom clearance service and expertise are provided.

This is particularly necessary for e-commerce newbies who source products from China. The customs issues such as duty repayment or seized packages will lead to shipping delay, product loss and seriously effect the consumer’s shopping experiences. With the multiple years of global shipping experiences, ChinaDivision provides hassle-free custom clearance service and expertise for e-commerce newbies. We will try to avoid taxes for customers in reasonable ways, and always be willing to communicate and coordinate between the customer and the customs office when something happens during the clearance.

CNstorm Awarded the ISO 9001:2015 Quality Management System Certificate

Shenzhen CNstorm E-commerce Co., Ltd, the brand owner of ChinaDivision.com, passed the ISO 9001 certificate last month. The certification authority SIRA Certification Service officially announced that CNstorm, as an e-commerce service provider, meets all quality system management requirements under ISO 9001:2015, and issued the quality authentication certificate to CNstorm.

 

ISO 9001

 

The ISO quality certificate is applicable to all of the ChinaDivision and CNstorm teams. Being a  leading order fulfillment service provider in China, ChinaDivision always pays a lot of attentions to quality management, especially in the aspect of controlling the logistics team’s error rate and assessing the tech team’s development capability.

 

ChinaDivision logistics team works on the front line of ChinaDivision order fulfillment service, whose work quality directly affects the ChinaDivision service quality and the customers’ brand images. Although involves a lot of complex manual operation and inventory management, the work of the logistics department has remained low error rate for many years, including in the peak seasons. “ChinaDivision treats our business as their own. They have, from day one, gone the extra mile to make sure we get the most cost-effective solution. We highly recommend partnering with them”, said one of the ChinaDivision customers.

 

ChinaDivision tech team is an important link of ChinaDivision tech-oriented service. In order to streamline the customers’ fulfillment processes and automate the data transmission, the tech team has developed fulfillment apps/extensions for Shopify, BigCommerce, eBay, Magento, WordPress/WooCommerce and OpenCart. More than that, the tech team is constantly optimizing the ChinaDivision warehouse management system to simplify the operations including SKU management, inventory update and product picking and checking. The easy-to-use warehouse management system makes a big contribution to the efficient work of the logistics team, and the smoothly running fulfillment apps/extensions are widely praised by customers.

 

Although the objective of ISO 9001 certification was achieved, ChinaDivision will continue to pursue a better service for e-commerce business owners all around the world. Welcome to cooperate with us and succeed together.

Custom Packaging Fulfillment Service, Extra Protection & Extra Branding

Packaging matters a lot for an e-commerce business. Unlike physical stores which can impress the consumers with the service and environment, an online store can only delight the customers by developing a user-friendly website and using well-designed packages, the latter is the first thing consumers will see after anxious waiting. Good packages not only provide extra protection for the products, but also help to establish an e-commerce brand. In this case, as the full-service order fulfillment service provider, ChinaDivision provides custom packaging fulfillment service for world-wide customers. By cooperating with China local qualified package suppliers, ChinaDivision has developed exclusive custom packaging solutions for quite different types of products, including the fragile product, irregularly shaped products and merge packed products.

Custom Packaging Fulfillment Service

 

Custom box and filler, extra protection for the products.

Unlike Amazon FBA who only uses standard sized boxes, ChinaDivision not only owns a varies of packing materials with all sizes, but also accepts any kind of custom packaging requirements. ChinaDivision custom packaging fulfillment service is dedicated to provide the most suitable package for every unit of product. In order to maximally prevent the products from shaking and bumping in long distance transport, the outer packages and filler are highly-customized.

For example, there is a ChinaDivision customer who sells electric hair brush, although the brushes are very quality, they still get negative feedback because the outer boxes corners were frequently knocked flat. In order to not let the packaging damage affects the shopping experience, ChinaDivision developed a packaging solution for them, wrapping the boxes’ corners with customized shaped expanded polystyrene. This packaging solution not only improves their customer satisfaction, but also adds very little actual weight and volume weight on each package.

 

Custom package design service helps you to establish an e-commerce brand.

As was mentioned in the article Branding Tips for Sourcing from Alibaba, well-designed product package plays an important role in branding since it’s the first thing a buyer lays his/her eyes on after receiving the online purchased products. Custom designed packaging is not just about printing logos on the outer box, there are more things can be done. ChinaDivision brand upgrading service is a comprehensive service to help the customers to establish an e-commerce brand and draw a good brand image, custom package design service is one of the most important service items in it.

ChinaDivision custom package design service can be divided into two parts, design and pack. The customer can choose to design the packages in house, or commission ChinaDivision to do the work, ChinaDivision will provide several design drafts and modify to satisfaction. After determining the package designs, ChinaDivision will have them manufactured and sent to the ChinaDivision warehouse directly. Then after someone placing orders, the warehouse staff will pack the products as the customers’ requirements and ship them out.

 

With the help of the protective and branding-friendly packaging solutions provided by ChinaDivision, the e-commerce business owners can improve their stores’ shopping experiences and establish a successful e-business brand with less hassles and logistics budget.