5 Challenges of Order Fulfillment in Global E-commerce

As an e-commerce starter, whether fulfilling the orders in-house or leaving everything to the drop-ship suppliers, when it comes to global shipping, everything will be more complicated. Except for language barriers, running global e-commerce business can come across some other obstacles, especially in order fulfillment aspect. Some of the global e-commerce newbies may find themselves facing these challenges.

5 Challenges of Order Fulfillment in Global E-commerce

Shipping delay

Global shipping involves long transportation distance and many links, delays are inevitable to some extent. What online store owners need to do is to control it within the acceptable range and be prepared. One of the effective ways is to get alternate shipping methods and make your shipping solution flexible. When one shipping line delays a lot, change to another one. Although some drop-ship suppliers can provide affordable and fast shipping methods, most of them won’t provide multiple shipping options (which are essential in peak seasons ), if an e-commerce business owner is not satisfied with the express company the supplier cooperates with, he/she can only choose to live with the fact or change another supplier. With ChinaDivision’s help, this will not happen. An e-commerce business owner can adjust the shipping solution according to season and delay, no need to stuck with the poor shipping service and suffer from delays.

 

Inventory management

Poor inventory management will cause very bad shopping experiences, the online store may keep receiving bad feedback because consumers receive the wrong products, the displayed inventory info is inaccurate or the delivery is overdue. Inventory management requires labor, experiences and professional software, none of them is something an e-commerce starters can afford. The problem of inventory management confusion is particularly pronounced when an online store’s products are from multiple suppliers. In this case, some of the store owners start to seek help from third-party fulfillment companies. A full-service order fulfillment company like ChinaDivision works as the store owners’ fulfillment center in China. Multiple suppliers send products to ChinaDivision warehouse in Shenzhen, China, ChinaDivision receives, unpacks and inspects the products, sticks bar code on them, puts them on shelves and scan them into the fulfillment system. The whole process is tech-oriented and repeatedly checked.

 

Packing

In the long distance transportation of global shipping, the only thing the product can rely on is its packing. Packing affects the consumer satisfaction directly. Imagine how upset the consumer will be after opening a long-anticipated box and see damaged or wrong products. Avoiding packing errors and transport damage needs professional SKU management system and multiple check, the two things a lot of drop-ship suppliers can’t provide. With multiple years of experiences in packing products in different shapes and characteristics, ChinaDivision provides packing service which provides sufficient support as much as possible without increasing too much shipping cost.

 

Order status tracking

Many online store owners have had the experience of constantly receiving emails consumers ask where their parcel is. No one wants to wait packages blindly. Good order tracking tools help to improve user experience and solve problems in time. Manually sending tracking code will inevitably go wrong, so the best way is to automatically synchronize the tracking numbers and send them directly to the buyers as soon as the package is sent. ChinaDivision has developed fulfillment software for Shopify, WooCommerce, BigCommerce, OpenCart, eBay and Magento, after installing the software, the store owner can not only sync tracking numbers with one click, but also send them to the buyers respectively.

 

Customs affairs

Because of the different import and export regulations of different countries, duty standards and custom clearance requirements are also different. It may be very confusing for global e-commerce starters. Since ChinaDivision is a full-service order fulfillment company, customs clearance and other related services are provided. The professional custom clearance service will not only help the store owner to avoid some taxes reasonably, but also to communicate and coordinate between the e-commerce business owner and the customs office when problems occur.

Why Adding An Extra Link Between Drop-ship Suppliers and Consumers

Drop-shipping is a convenient way to start an e-commerce business. Take sourcing from China as an example, with the platform like Aliexpress and Shopify app like Oberlo, every one can open an online store with the product images and descriptions provided by the drop-ship suppliers. No inventory, no start-up capital, no need to buy before making sales. Sounds like a good idea. But some of the online store owners would rather spend extra money on hiring a third-party fulfillment company to add an extra link between drop-ship supplier and consumers. Why?

Because China based third-party order fulfillment companies, such as ChinaDivision, can provide more customer-oriented services.

Why Adding An Extra Link Between Drop-ship Suppliers and Consumers

Better quality control.

Third-party order fulfillment companies receive products from drop-ship suppliers, inspect them and send them directly to the buyers. The online store owners can choose to buy the products from suppliers in bulk to enjoy wholesale price, or only buy 1-2 pieces after someone placing orders. This extra process ensures that every piece of product consumer receive is equally in good quality. By adding this inspection link, none of the frequently occurring problems when using drop-shipping will happen, such as consumers receive products that do not match the picture, or the actual products are much worse than the samples. ChinaDivision will do the quality control for you.

 

Extra services, no minimum order quantity requirement.

The existence of MOQ(Minimum Order Quantity) is to ensure that the drop-ship supplier can obtain sufficient profits after providing certain services. Since the main purpose of the drop-ship suppliers is selling products, a lot of full-service drop-ship suppliers require a high MOQ, which can be frustrating for e-commerce newbies. This is the circumstance that you need a third-party fulfillment company. By cooperating with ChinaDivision, the online store owners don’t have to look for the suppliers who not only sell good products but also be good at fulfilling the orders, they can just let the supplier send the products to ChinaDivision warehouse, ChinaDivision will take care of the rest.

 

Only takes a few more time.

Some of the online store owners may worry that adding the extra link will increase order processing time. In fact, relaying on the very effective China domestic shipping and optimized fulfillment operation, ChinaDivision can make sure that the orders can be done processing within a very short period. It will take 1-3 days for the goods to arrive ChinaDivision warehouse. ChinaDivision can send them out after 24 hours. So if the online store owner chooses to stock some products in ChinaDivision warehouse in advance, the consumer will see that the product is shipped out on the next day he/she placed the orders. It’s almost no different from drop-shipping.

 

Custom clearance service and expertise are provided.

This is particularly necessary for e-commerce newbies who source products from China. The customs issues such as duty repayment or seized packages will lead to shipping delay, product loss and seriously effect the consumer’s shopping experiences. With the multiple years of global shipping experiences, ChinaDivision provides hassle-free custom clearance service and expertise for e-commerce newbies. We will try to avoid taxes for customers in reasonable ways, and always be willing to communicate and coordinate between the customer and the customs office when something happens during the clearance.

Custom Packaging Fulfillment Service, Extra Protection & Extra Branding

Packaging matters a lot for an e-commerce business. Unlike physical stores which can impress the consumers with the service and environment, an online store can only delight the customers by developing a user-friendly website and using well-designed packages, the latter is the first thing consumers will see after anxious waiting. Good packages not only provide extra protection for the products, but also help to establish an e-commerce brand. In this case, as the full-service order fulfillment service provider, ChinaDivision provides custom packaging fulfillment service for world-wide customers. By cooperating with China local qualified package suppliers, ChinaDivision has developed exclusive custom packaging solutions for quite different types of products, including the fragile product, irregularly shaped products and merge packed products.

Custom Packaging Fulfillment Service

 

Custom box and filler, extra protection for the products.

Unlike Amazon FBA who only uses standard sized boxes, ChinaDivision not only owns a varies of packing materials with all sizes, but also accepts any kind of custom packaging requirements. ChinaDivision custom packaging fulfillment service is dedicated to provide the most suitable package for every unit of product. In order to maximally prevent the products from shaking and bumping in long distance transport, the outer packages and filler are highly-customized.

For example, there is a ChinaDivision customer who sells electric hair brush, although the brushes are very quality, they still get negative feedback because the outer boxes corners were frequently knocked flat. In order to not let the packaging damage affects the shopping experience, ChinaDivision developed a packaging solution for them, wrapping the boxes’ corners with customized shaped expanded polystyrene. This packaging solution not only improves their customer satisfaction, but also adds very little actual weight and volume weight on each package.

 

Custom package design service helps you to establish an e-commerce brand.

As was mentioned in the article Branding Tips for Sourcing from Alibaba, well-designed product package plays an important role in branding since it’s the first thing a buyer lays his/her eyes on after receiving the online purchased products. Custom designed packaging is not just about printing logos on the outer box, there are more things can be done. ChinaDivision brand upgrading service is a comprehensive service to help the customers to establish an e-commerce brand and draw a good brand image, custom package design service is one of the most important service items in it.

ChinaDivision custom package design service can be divided into two parts, design and pack. The customer can choose to design the packages in house, or commission ChinaDivision to do the work, ChinaDivision will provide several design drafts and modify to satisfaction. After determining the package designs, ChinaDivision will have them manufactured and sent to the ChinaDivision warehouse directly. Then after someone placing orders, the warehouse staff will pack the products as the customers’ requirements and ship them out.

 

With the help of the protective and branding-friendly packaging solutions provided by ChinaDivision, the e-commerce business owners can improve their stores’ shopping experiences and establish a successful e-business brand with less hassles and logistics budget.

ChinaDivision Domestic Fulfillment Service Helps You Ship from China to China

According to a recent report, China remains the largest e-commerce trading market, the value of China’s e-commerce market accounted for 39.2 percent of the global market as of the end of 2016. It means for world-wide e-commerce business owners, both sourcing products from China and selling to China are good ways to make money. In order to help the customers to seize the opportunity and expand their business, ChinaDivision launched the domestic fulfillment service, which includes China local warehousing, China domestic shipping (from China to China) and multiple highly customized value-added services.

Editable template of detailed map of China, isolated on white
Editable template of detailed map of China, isolated on white

From China to China

With the help of China domestic fulfillment service, e-commerce business owners can source products from China and sell them to Chinese consumers. Unlike the drop-ship suppliers, ChinaDivision provides goods inspection, warehousing and inventory management services, which ensures that the recurring problems such as high error rate, unprofessional packing, incorrect inventory, inappropriate custom clearance when using drop-ship will not happen.

 

Multiple value-added services

Another problem the e-commerce seller may come cross is, they may find it difficult to get customer oriented value-added services from Chinese suppliers, since the point of drop-shipping is “no inventory, ship directly to the buyers”, which is starter friendly, not branding friendly. The value-added services included in the domestic fulfillment ensures that the customers can run a variety of branding campaigns, they can customize packages, put multiple products in one box, send promotional items, mark the brand name on the shipping labels, etc. All of them will help the e-commerce business owners to establish a brand, because instead of receiving an item with no logo (or worse, the manufacturer’s logo), the consumers will be impressed by the well-designed packages and thoughtful promotional items.

 

Fast

One of the reasons why e-commerce in China can be so developed is that China domestic shipping is very high speed. Chinese consumers have been accustomed to receiving packages in three days after online purchase, even the buyers in remote areas can expect to receive packages within a week. Fast domestic shipping, experienced manual operation and effective inventory management make the China domestic fulfillment service very time-saving. If the customer already stock the products in ChinaDivision warehouse, once a buyer place an order in his/her store, the products can be processed in 24 hours and only take 1-3 more days to deliver.

 

Help to deal with exchange & refund

For the online store owners who sell clothes or accessories, it is a headache to update inventory every time buyers request to change the color or the size. Being an one-stop order fulfillment service, China domestic fulfillment service includes helping customers to deal with exchange & refund requirements and update the inventory in the real time. This makes it possible for online store owners to improve the store’s shopping experience with less hassles. More than that, ChinaDivision also helps the sellers to return or change goods to suppliers. Once some damages or quantity errors are found during goods inspection, ChinaDivision will inform the customer and help to contact the supplier to arrange the replacement of goods.

Five Ways to Avoid Competing on Price with Other E-commerce Retailers

Competing on price alone is one of the worst business strategies an e-commerce retailer can come up with, it damages the brand, makes everyone suffer from little profits, and guess what? The cheaper you sell your products, the lower price the consumer will look forward to, its bottomless. Here are some tips for e-bay/Amazon/Shopify or other e-commerce sellers to avoid price war.

Five Ways to Avoid Competing on Price with Other E-commerce Retailer

Find unique product source. Sign the exclusive supply contract with your supplier, cooperate with the independent brand owners, design the products by yourself… Try everything to make sure your product source is unique. If the consumer can’t find any one else sell the same products, they can’t compare prices. This is the most basic method to avoid competing on price.

 

Differentiate your products with powerful brand strategy. If you sell hot-sale products, there are still ways to differentiate your products. The best way is to pay more attention to marketing and branding. For the global e-commerce sellers, it may be tricky to transfer the brand strategies to reality, since both the suppliers and consumers are far away. ChinaDivision brand upgrading service is here to help. Print logos on the boxes, use customize packages, put catalogs in the packages, mark the brand name on the shipping labels… What you need is what we will provide. ChinaDivision also provides gift fulfillment service to help the business owners to send holiday gifts to the customers and VIPs.

 

Choose the dedicated fulfillment solution. If you want to differentiate your products, which is the key to avoid competing on price, DO NOT DROPSHIP. Dropshipping may be the easiest way to get into e-commerce business, that means almost anyone can do it. I guess none of the dedicated e-commerce sellers want to be equaled to the amateurs and copycats just because they also use dropship. The experienced order fulfillment company like ChinaDivision provides dedicated fulfillment service with more advanced service items compare to dropshipping. Thanks to the multiple years of experiences in manual operation optimization, inventory management and global shipping, ChinaDivision can provide the effective and tech-oriented fulfillment service including easy to use user center, multi-platform fulfillment integration and flexible shipping solutions.

 

Pay attention to your service ranking and other metrics on the e-commerce platform. The e-commerce websites like eBay and Amazon use rating system to regulate the sellers, the seller who gets more positive item reviews, less closed orders and lower refund rate will get the better rating. A better seller rating will make your listings rank higher in the website and the consumer will find your products first instead of your competitors’. More than that, people are prefer to buy from a good-rating seller even though the products are more expensive.

 

Provide more than products. Why people still go to the Apple Store when they can buy an iPhone online conveniently? Because the Store provides extra services and better shopping experiences. An online store may have a lack in shopping experience compare to those fancy shopping malls, but there is still room for improvement. Beautiful web design, thoughtful customer service, shorter shipping period, door-to-door delivery… provide as many supporting services as you can instead of just selling the product itself. What you give out today can pay a certain return soon.

How to Sell on Amazon China

Amazon.cn is Amazon’s regional website in China. Because of two reasons, selling on Amazon China is a good idea for the e-commerce sellers who want to expand their business to China (especially mainland China). Reason one, big e-commerce websites like Amazon have accumulated a certain brand approval and a large user group, selling on it can help the e-commerce runner get more traffic with less marketing budget. Reason two, Amazon China is targeted at China mainland market, which is very huge. In the year 2016, China has become the world’s largest online retail market, and it’s still growing, there is a research shows Chinese online retail market will grow to $1.7 trillion by 2020.

 

To sell on Amazon China, there are 5 things to consider.

 

Product source. As I said in How to Choose Product Source from Alibaba and Taobao?, there are a lot of cost-effective products in Alibaba. Sourcing products from China and sell them on Amazon.cn can save a lot of logistics fees.

 

Use FBA or not. FBA(Fulfill by Amazon) is the fulfillment service provided by Amazon company. There are some preferential policies for the FBA users who sell on Amazon, but there are restrictions as well. According to the restriction, the products should be “ready to be fulfilled” before they are sent to FBA, or Amazon will charge handling fees which are calculated by units. It’s better to consider your labor, time and financial budget before making this decision.

 

Warehouse location. If you decide to not use FBA or you need FBA prep service (ChinaDivision provides FBA prep services including goods receiving, inspection, repacking, labeling,etc), you had better to choose a warehouse in the right location. On the precondition of saving the logistics fee, there are two options for the Amazon China sellers: mainland China warehouses and Hong Kong bonded warehouses. ChinaDivision Amazon China fulfillment service is based in both of the locations, it helps the sellers to deal with the consumer exchange & refund in the mainland warehouse and send packages from Hong Kong warehouses, which achieves the lower taxes and better shopping experiences in the same time. You can see the advantages of using HK bonded warehouses intuitively in this image.

hk bonded warehouse

 

Shipping solutions. After considering the warehouse location, the Amazon sellers have to choose shipping solutions. ChinaDivision Amazon China fulfillment service includes recommending suitable shipping solutions for the sellers.

 

Brand strategy. ChinaDivision provides a series of brand upgrading services, such as labeling the brand name on the packages, printing logos on the boxes, putting inserts, etc. It’s up to the seller’s choice.

 

3 steps to sell on Amazon China.

 

Register an Amazon China seller account. One Amazon account can not be used on different regional websites, the seller can not use the Amazon.com account to sell products on Amazon.cn, so you have to register an Amazon China seller account first.

 

Choose an Amazon China fulfillment partner. ChinaDivision is a full-service Amazon China fulfillment service provider, which can provide all the services, tech support and expertise for the seller who want to sell to China.

 

Start to make sales. With the help of ChinaDivision Amazon China fulfillment service, the sellers can only focus on the core business and make more sales.

Oberlo vs ChinaDivision Fulfillment Integration

Oberlo is a well-received Shopify app, just like ChinaDivision fulfillment app, it is free and helps you ship products directly to the buyers from China, meanwhile they both have their own advantages.

 

 oberlo vs chinadivision

 

Oberlo

Integrates with sourcing. After installing Oberlo, as soon as the Shopify sellers find something they like on AliExpress, they can one-click sync the items to Shopify, and push them to the store after a few steps of setting. But this is only available for Shopify store and AliExpress, if you want to source from other Chinese websites, such as JD.com or taobao.com, and integrate the items to your store, then Oberlo can’t help you.

 

Drop-ship, no inventory budget. Drop-shipping is a beginner friendly fulfillment solution, the AliExpress sellers can drop-ship their products directly to the consumers, which not only saves hassles but also cuts the inventory budget. But this requires the expertise of the drop-shippers, because the e-commerce sellers don’t have the opportunity to inspect the products. It may be frustrated to not have the control over the matter which impose direct influence on the customer satisfaction.

 

ChinaDivision Fulfillment Integration

More advanced fulfillment services. Despite ChinaDivision also sends products directly to the end-consumers, just like the drop-shippers do, ChinaDivision fulfillment app is very different from Oberlo. Because unlike Oberlo, the single Shopify app relaying on the vendors on AliExpress, ChinaDivision fulfillment integration is based on a dedicated order fulfillment company in China. ChinaDivision provides more advanced fulfillment services than the drop-shippers, when the drop-shippers pay more attention to the products itself, ChinaDivision focuses on services. The brand upgrading and other value-added services provided by ChinaDivision can bring the impressed visual identity and better customer satisfaction, which will distinguish your brand from your competitors.

 

Integrates with multiple e-commerce platforms

ChinaDivision fulfillment integration includes a series of fulfillment plug-ins for multiple widely used e-commerce platforms, not only the Shopify app, but also the Magento fulfillment extension, OpenCart fulfillment extension, WooCommerce fulfillment plug-in and many more. Even if the e-commerce seller change the platform of the store, or have multiple stores on different platforms, he/she can use the single ChinaDivision account to fulfill the orders synchronized from different stores.

 

Integrates with multiple Shopify stores. There is a note in Oberlo help center says: Once you connect Oberlo to a Shopify Store, you won’t be able to switch to another one. It means that only one Oberlo account is available per Shopify Store. ChinaDivision Shopify fulfillment app can integrate with multiple Shopify store, as long as each order owns exclusive order number (to achieve this, the e-commerce sellers can modify the prefix of order numbers with ChinaDivision Shopify fulfillment app), orders from different stores can be fulfilled with one ChinaDivision account and the inventory will be managed centrally.

 

No vendor limit. ChinaDivision fulfillment integration doesn’t have limit to vendors, they don’t have to be AliExpress sellers. As long as they send goods to ChinaDivision’s warehouse in Shenzhen, ChinaDivision can receive & inspect the goods and start to fulfill orders once the fulfillment integration syncs orders from the store.

 

In conclusion, Oberlo and ChinaDivision fulfillment integration are both good choices for the e-commerce sellers who sell made-in-China products and want a automated, seamless fulfillment service. The difference between these two is, Oberlo more focuses on simplifying the sourcing while ChinaDivision fulfillment integration pay more attention to providing better fulfillment services.

Improve Your Business By Using ChinaDivision Amazon China Fulfillment Service

Amazon China (domain name Amazon.cn) is the regional website of Amazon.com based in Beijing, China. Amazon China has a shopping region called Global Store (海外购), which is specifically designed for Chinese consumers to buy global products. Because of the brand influence of Amazon, Amazon Global Store has become one of the most trustworthy places for Chinese people to buy items from abroad.

 

Amazon China fulfillment

 

ChinaDivision Amazon China fulfillment center can improve your business in the following ways:

Amazon China is targeted at Chinese consumers — Give your business a larger market.

Different from Amazon.com, Amazon China is more friendly to native Chinese consumers. The website is in Chinese, all the prices are in RMB. In this case, Chinese consumers are more inclined to buy foreign products from Amazon China, although the same products on Amazon America usually have more attractive prices and more promotional activities. Selling your products on Amazon China can help you expand your business to China, the world’s biggest e-commerce market, and make more sales.

 

The products can be manufactured in mainland China — Lower the budget.

A lot of international brands own their OEM (original equipment manufacturer ) in mainland China. The advantages of having your products manufactured in China are obvious, quality service, lower price, hassle-free logistics, etc. With the help of Chinese OEM and ChinaDivision Amazon China Fulfillment service, the e-commerce sellers can run a business with millions of orders with very low budget, makes it possible to invest more money in brand building and promotion.

 

ChinaDivision can provide a series of value-added services — Create brand awareness in China.

Because of the historical, political and other reasons, e-commerce market in China are very different from the Western. In order to establish brand awareness within millions of Chinese consumers, the e-commerce sellers had better to come up with more strategies to adapt to the whole new market. As the supplement of manufacturer’s service, ChinaDivision can provide more experienced value-added services such as kitting, assembly, putting insert, labeling, customize packaging, etc. The advantages of these services are particularly prominent when the brand owns multiple manufacturers and the products have to be handled centrally.

 

Orders are fulfilled in HK warehouses — Efficient & Hassle free.

After the goods are done processing in the manufacturer’s factory or ChinaDivision warehouse, they will be shipped to the warehouse in Hong Kong. ChinaDivision has developed a deep cooperation with HK Yunda Express, SF Express and EMS, each of them owns multiple bonded warehouses in Hong Kong. Once the buyer purchased some of your products on Amazon China, the warehouse will start to fulfill the orders instantly, and Amazon China will treat your products as “Send from bonded warehouse of HK”.

 

The packages are shipped from HK — Better customer satisfaction.

None of the Chinese consumers will be happy to see the just purchased foreign products are shipped from mainland China, so it’s better to storage the products in HK, this not only saves the logistics fee, but also do no harm to your international brand image.

 

If you are interested in ChinaDivision Amazon China fulfillment service, please send us a fulfillment quote.

Third-party Fulfillment: Fulfillrite vs efulfillmentservice(EFS) vs ChinaDivision

US based fulfillment company: fulfillrite and efulfillmentservice(EFS)

Fulfillrite and efulfillmentservice(EFS) are both US based fulfillment company, here is the comparison.

Fulfillrite and efulfillmentservice comparison

As third-party fulfillment companies in the USA, Fulfillrite and EFS both have their own advantages and featured services. For the e-commerce sellers whose market are mainly in North &South America, who want the buyers to receive goods faster, they are good options.

But for the sellers who import products from China, things may be a little tricky. What if the Chinese suppliers send the wrong goods to fulfillment center? The exchange will be a long journey.

 

Local China fulfillment company: ChinaDivision

 

Compare to US based fulfillment company, ChinaDivision has the following advantages:

 

Low out-factory logistics fee. ChinaDivision warehouse locates in Shenzhen, Guangdong, the area gathered many manufacturers. Shipping from the manufacturer’s factory to the warehouse is fast and cheap, since it’s domestic shipping, the goods will arrive ChinaDivision warehouse within 1-2 days. Near-source is the superiority which ChinaDivision beats the US based fulfillment centers, it can save logistic fee by reducing the international transit times.

 

Better supplier communication. For local China fulfillment company, communicating with the Chinese suppliers is never a problem. Especially when some problems (such as packing errors, the packaging doesn’t meet the requirement or customer refund ) occur, the smooth communication takes the mess away and brings better customer satisfaction. Once the goods arrived at ChinaDivision warehouse, we will inspect them as your requirements, any mistakes can be corrected within a week.

 

Rich supplier resources in China. Relay on the developed manufacturing industry of China, the clustering of e-commerce businesses has made a complete supply chain. The supplier resource is particularly rich in Guangdong province. The e-commerce sellers can easily get quality package making, insert printing and low-price gifts suppliers, more than that, their products can all successfully arrive in ChinaDivision warehouse in 2 days.

 

Cost-effective warehousing service. Another advantage of local China fulfillment company is the lower cost. ChinaDivision provides 90 days free warehouse service, which will cut the warehousing budget. Not only that, ChinaDivision also owns the back up warehouse with large space, allows the e-commerce sellers to keep a big amount of goods in stock and enjoy cost-effective warehousing service at the same time.

How to Choose Order Fulfillment Service Provider in China?

Because of the cheap labor and developed manufacturing industry, sending from China fulfillment service are the first choice of a lot of e-commerce sellers. Most of the order fulfillment service providers in China are located in Shenzhen, which is very close to the logistics hub HongKong. Recent years more and more companies start to provide order fulfillment service, but their service level are very uneven. Be ware of the unqualified companies with lousy services, they will drag your business down and make you suffer from money loss. Here are some tips to choose quality order fulfillment service company in China.

How to Choose Order Fulfillment Service Provider in China

Consider the tech strength

Global shipping related order fulfillment involves a lot of orders and sections, so it need technologies to make the process seamless. Tech oriented service normally means the fulfillment team is technically powerful enough to provide a whole scientific system including the fulfillment integration of a varies of e-commerce platforms. Fulfillment integration can reduce the manual transfer times, which not only saves time and energy, but also lower the error rate.

ChinaDivision has developed easy-to-use fulfillment integration for multiple platforms, such as Shopify fulfillment integration, openCart fulfillment integration, WordPress fulfillment integration, magento fulfillment integration, etc.

“The dashboard looks great and it already synced my orders, I will surely be adding SKUs later”,after installing our Shopify fulfillment plug-in and synced a lot of orders within seconds, one of our clients e-mailed us happily. ChinaDivision fulfillment integration is stable and starter friendly, we are still adding more features to make it more powerful.

 

Choose the service with high performance-price ratio

Budget control is essential for any kind of business, but pursuing low price blindly will make you fall into a trap, for example, your fulfillment provider shuts down with out notice. Order fulfillment requires a series of specialized skills, all of them need years of experiences, which is too long for some companies who just rent a warehouse and start to post ads. Fortunately, quality service doesn’t have to be expensive. With optimized operations, the order fulfillment process can be very efficient and cost-effective.

Unlike some China based fulfillment companies, ChinaDivision is not start from scratch, its brand owner Shenzhen CNstorm E-commerce Co.,Ltd, also owns a B2C platform, which has been operated for years. With the experiences accumulated from the B2C business, ChinaDivision have provided high performance-price ratio service to clients all over the world.

 

Investigate the express carrier cooperation

The express carriers, such as UPS, DHL, EMS, etc, charge much lower shipping fees from their long-term cooperation partners. In this case, choosing the fulfillment company with better carrier cooperation can reduce a lot of your shipping cost. More than that, deep cooperation also means better communication, it can make a lot of differences in global shipping. You can monitor your order status in real time and deal with problems promptly.

Running global shipping related business, ChinaDivision have cooperated with the world-leading express carriers for many years. We also have dedicated line services, which integrated with European countries to take care of last mile delivery.