Find Out the Right Order Fulfillment Automation Solution

For a growing number of merchant companies, automated systems have become a way to address the issue of increased throughput, order accuracy and returns. In addition to accuracy, often the biggest driver of automation decisions, the ability to achieve higher throughput per headcount, increasing efficiency while keeping down labor costs, is also paramount.

Since picking and packing usually account for more than 50% of labor costs, identify all non-automated ways to streamline the labor involved in those operations.

  • Conduct an objective analysis of operational pain points and costs. Take a methodical approach to defining all opportunities and potential solutions, and involve warehouse staff. Frontline personnel know the issues and can often contribute valuable ideas.
  • Get a thorough understanding of existing productivity and costs by department, unit and line, as well as per order and per package shipped. Be selective and methodical about identifying and assessing areas and applications most likely to yield cost-justifiable benefits.
  • Assess every conceivable area where automation might help will simply result in confusion, paralysis and a lot of wasted time and effort. Focus on assessing just those areas that are most likely to deliver business benefits
  • For each area, estimate the savings in labor reduction, the ability to track inventory through the center, reduction in errors and throughput of customer orders, using an 18-month payback as the guideline. This will provide a solid read on the level of automation that can be cost-justified based on your operation and cost structure.
  • Make sure the solution you’re considering is sufficiently flexible and scalable to accommodate changes like product assortment or increased volume that would affect layout needs or the fulfillment model.

If you’re running out of floor space or know you’ll be there soon, automating your storage and picking process can greatly improve storage capacity and allow room for growth. Systems like a vertical lift module or another goods-to-person system can improve storage capacity by 40%–60% or more. You also need to weigh the cost of investment in your overall facility vs. automation equipment. Typically, the time, effort and cost of retrofitting your building far outweigh the cost of an order fulfillment automation system.

Why is Order Fulfillment Important

The road to fulfillment can take on very different forms depending on the type of business you run. If you are selling a physical product, the way to bring about fulfilling that customer’s needs is going to be very different from a less tangible service, such as a consultation.

But often so many moving parts mean that careful planning and organization is necessary. Having a well outlined and smooth order fulfillment process will help your business continue to draw customers and satisfy them with your products.

Order fulfillment will look a little different for various business types. Here are a few different examples:

1. Make-to-Stock or Built-to-Forecast

This model builds a product against a sales forecast, and sells to the customer from the finished goods stock. This is most common among grocers and retailers.

2. Assemble-to-Order

The product is built to customer specifications from a stock of existing components. So while the item is built to suit the customer, the parts created are the same.

3. Make-to-Order

This model allows customers to purchase products that are customized to their specification. The manufacturer only creates the product once the customer places the order.

While how you go about fulfillment will vary based on your business needs and the type of product you sell, it is probably one of the most important ways you can keep your customers happy and coming back for more. And happy customers mean business growth.

What You Need to Do Before Outsourcing Your Order

Many fulfillment services guarantee high levels of accuracy and shipping within 24 hours, yet it is important to recognize whether these promises are supported by their policies. For top fulfillment companies, mistakes are rare, but they can happen, and you should be prepared. For example, how will the fulfillment provider compensate you for a late shipment, an order sent to the wrong address, or broken merchandise? Will they pay for the shipment in full? Will you have to fill out paperwork to get a refund, or will the fulfillment company automatically credit your account?

Another thing to investigate is the culture behind the order fulfillment company https://www.chinadivision.com. Find out if they promote a culture of pride in excellence, or if they have more of a “we’ll deal with it when it happens” attitude. Ask them how, internally, they measure the performance of their customer support staff, warehouse supervisors, and their teams. It should be clear that fulfillment providers who actively provide incentives for customer responsiveness and thoroughly examine their own mistakes are more committed to quality than those who do not.

Benefit From Outsourcing Your Order to An Order Fulfillment Company

Packaging and shipping your own orders can be expensive. Costs such as warehouse space, employees and machinery must be considered when fulfilling orders in-house. Considerations such as these are why many businesses choose to outsource their order fulfillment. With an order fulfillment company, businesses are able to save money due to more flexible staffing options, experienced and efficient packing, as well as cheaper shipping costs. Cutting in-house costs and stress frees up more time for your business to focus on what is important in-house.

Benefits of outsourcing include more than just cutting costs, they also include cutting the amount of resources necessary for running an in-house shipping operation. Outsourced fulfillment means no need for your own warehouse staff, warehouse space, packaging and the list goes on. Outsourcing may seem intimidating to some, but the benefits far outweigh the downfalls when you choose the right order fulfillment company for your business’ needs.

Confidence in your choice of order fulfillment company provides you with the assurance that business is being taken care of without you having to do all the work by yourself. Utilizing an outsourced fulfillment company for your product fulfillment needs provides helpful resources for your business to grow and flourish. Exploring your options for order fulfillment can be exhausting, but it doesn’t have to be. Know who the best in your industry is and then evaluate if their solutions could be your turn-key.

ChinaDivision–Find Out What Order Fulfillment Center You Need

Order fulfillment is a critical component to your overall business operations. If you are experiencing signs that reveal your current eCommerce fulfillment operations are in trouble, it’s time to Get Smart About Your eCommerce Fulfillment Center.

1. Define Your Short-term and Long-term eCommerce Goals

Evaluating your current eCommerce fulfillment center will help identify areas of improvement that can be accomplished in the short-term and the long-run.

Short-term goals for your operations may include:

  • Cutting down on shipping times and shipping costs
  • Improving order accuracy and reducing returns
  • Decreasing customer support response times

Long-term goals for your business may include:

  • Lessening the strain on internal departments (accounting, customer service, and operations)
  • Expanding fulfillment operations into multiple facilities (ex. east coast and west coast)
  • Expanding product line to allow for additional SKUs and inventory

Discuss these items with your potential fulfillment center to determine the timelines for implementing solutions that will best support your goals and continued business growth.

2. Evaluate the Fulfillment Provider’s Expertise within Your Market Niche

Although eCommerce retailers often get lumped into one group, there is a huge amount of diversity in the types of products sold over the internet and their fulfillment needs. Ask your potential eCommerce fulfillment center about the industry verticals they pick, pack and ship. If you have a specialized product or need customized fulfillment processes, look for providers with similar clients. Many eCommerce fulfillment centers are specialized with robotics and equipment designed to handle specific types of products. Asking the right questions will help you identify both strengths and weaknesses.

For example, Warehouse A works closely with clothing retailers, Warehouse B works closely with large, heavy goods, and Warehouse C works mostly with small electronics. Each of these eCommerce fulfillment centers will be likely to have greater know-how on special handling of their serviced market verticals. Each warehouse will be better equipped to store the different types of products. For example, hanging storage for clothing, ample storage for large goods, or secured storage for high-value electronics. In addition, the employees will have experience with handling and packaging your products with greater efficiency than an inexperienced firm.

3. Select a Fulfillment Provider that Aligns with Your Vision & Values

The mission of a company will often provide clues regarding the future success of your business partnership. When choosing a fulfillment center, focus on creating a long-term partnership that will benefit both parties.

Look to partner with an order fulfillment company that has a business model built around principles such as continuous advancement, professionalism, and maximizing customer satisfaction reassures your best interests will be looked out for.

4. Assess the Level of Flexibility and Personalization Available

This is important, especially for growing businesses whose business model evolves over time. Determine the extent to which accommodations can be made as your business evolves and your order fulfillment needs change.

Not all fulfillment centers are capable of accommodating changing needs on short notices, something which is crucial for growing businesses. Large-scale facilities with streamlined operations and abundant resources can better handle stressful situations that will help your growing business succeed.

5. Confirm the Provider’s Levels of Customer Support and Communication

Your first interactions with a provider will give you a glimpse as to what it will be like working with them further down the road. During your inquiry or quote, keep the following questions in mind:

  • How quickly did you receive a response?
  • How knowledgeable was the representative in answering your questions?
  • Did the fulfillment provider take the time to get to know your business?

Open and proactive communication is key to a successful transition and managing day to day operations. Having a dedicated client support team committed to providing expert support tailored to your business will make all the difference in a truly successful partnership.

 

Benefits You can Get from a Professional Order Fulfillment Center

Order fulfillment is actually an outsourcing option. This outsourcing option is particularly attractive for merchants with only an online store that lacks warehouse and distribution facilities.

Order fulfillment centers make inventory management much easier and allow store owners more time to focus on other areas of their business. Order fulfillment centers enable ecommerce merchants to outsource warehousing and shipping. This relieves online business of the necessary physical space to store all products, which is beneficial for merchants without the capacity to directly manage inventory. Sellers send merchandise to the fulfillment center, and the outsourced provider ships it to customers for them.

There are 3 major benefits you can get from a professional order fulfillment center:

  • Lower Shipping Costs. No one likes to pay for shipping, so it’s a great marketing tool to offer free shipping. However, no shipper is going to send your goods to customers for free. So how do companies afford to offer free shipping? Warehouses and distribution facilities located strategically around the country significantly lower shipping costs to the point where it becomes economically feasible to offer customers free shipping. But if you’re not big enough to maintain facilities throughout the country, what do you do? Contract with an order fulfillment company that does have a regional/national/international infrastructure in place and take advantage of bulk delivery discounts that most order fulfillment companies can offer because of that scope.
  • Grow New Markets. Looking to expand, but holding back because you lack the infrastructure to ship overseas or even west of the Mississippi? An order fulfillment services company can extend your reach without undue capital investment. And should dipping your toes in some new market waters prove not worth getting completely soaked, you haven’t spent the same amount of money and resources you would have if you went about it alone. Your order fulfillment services partner supplies the infrastructure and scales it over time to grow as your business grows, without your commitment to high and potentially risky new overhead.

 

  • Eliminate Fixed Costs. The cost of carrying inventory rises when sales are flat or in decline, but you still pay the same rent and utilities for warehouse space. By contracting with an order fulfillment services company, your fixed cost is now a variable cost. When business is slow, your order fulfillment costs go down. Of course, they also go up when business improves, but that’s a price well worth paying and not one you need to maintain when it’s not necessary.

 

 

 

What is the Magic of A Dropshipping Business

If you’re interested in ecommerce, you may have heard about dropshipping. Dropshipping has seen a huge rise recently especially in developing countries , and many entrepreneurs have already found success by running their stores with this business model. (kitting and assembling)

However, dropshipping is still a fairly new concept to many startup  entrepreneurs. To make people understand dropshipping in an easy way, ChinaDivision–a professional order fulfillment center,  has listed below points in an understandable way for your reference:

  1. Finding a reliable supplier who is willing to send out products in your name and not their company’s name
  2. Listing every last one of the products from their site into yours. Markup the prices at least 15%. The more products, the higher chances you have of selling in high volumes. This part is tedious. Remember, you have spent $0 so far, you have not bought anything yet. (kitting and assembling)
  3. When an order comes in and your customer has paid you, you then buy the product your customer ordered from your supplier and enter their address so it can be sent to your customer. You only buy the products after they have sold in your store. There is no investment or risk. (kitting and assembling)

If you are interested in starting a new business, you can try dropshipping from now on. With years of industry experience, ChinaDivision can always assist your business to a much more smooth way.

 

How To Utilize Custom-branded Shipping Boxes Efficiently

All businesses should be focused on growing their brand. Your brand is essentially what your company is — what makes it unique and recognizable. Custom boxes with your logo and brand colors help create that image. Printing your logo on your shipping boxes builds brand recognition which brings your company to mind every time someone sees one of your boxes. Boxes are often reused by customers, which extends your reach even further. People who have never heard of your company might become intrigued and check it out if they receive a box with your information on it. This essentially turns your shipping boxes into a new advertising tool.

your logo

To give your online store a more professional appearance you need to utilize custom-branded logo:

  • Use them as a marketing tool; the design matters, and these are meant to have you stand out from the crowd and show that you’re an upscale company.
  • Use only a few box sizes. Not only is this one of our regular shipping tips since it’s easier to fulfill your orders with fewer box sizes, but you’ll cut down on the cost of branding your boxes.
  • If you already use custom-sized boxes, having custom shipping boxes with a logo is a small jump for a big win with your customers.(order fulfillment center

Shipping with your logo means more than above. A Custom logo make your company appear more legitimate. This makes customers feel more comfortable buying from you again, especially if they were having reservations or might have been on the fence about buying from you for miscellaneous reasons. First impressions matter significantly, so you should put substantial care into ensuring your boxes are packed securely but also in a way they can be conveniently opened. This affects how people respond to your logo on the box because if they are pleased with how the item arrived, they will be reminded that it came from your company. If they are displeased, the fact that it was from your company will be right in their faces. This is why custom boxes and quality packing are critically intertwined when it comes to presenting a professional appearance.

 

 

7-step Approach Works Best for Attracting New Clients

1. Identify Your Ideal Client

It’s easier to look for customers if you know the type of consumers you seek. Without a composite of your ideal customer, you probably wouldn’t know where to start looking. (Order fulfillment Company)

“Have a crystal clear picture in your head of exactly who you’re targeting,” says OPEN Forum community member Nicole Beckett, president of Premier Content Source. “Think about what makes those types of people happy, sad, scared, relieved, and then think about how you can make their lives a little easier.”

Narrow down the focus of your ideal client and avoid making broad target market statements, such as every woman, every man or all baby boomers. Few products appeal to that vast of a group of people, and overstating your market will prevent you from developing viable targeted strategies for attracting clients.

2. Discover Where Your Customer Lives

With your targeted customers in mind, “identify those places where they are likely to be found (media, online, offline, mail, etc.), and then create messages for them,” says Jeff Motter, CEO and chief marketing officer of East Bay Marketing Group.

Where you look for customers will depend on the nature of your business. Some good online locations include forums and social media pages, including your own and those of similar or complementary businesses. Offline, you can meet plenty of potential customers at conferences and conventions in your industry.

3. Know Your Business Inside and Out

Thoroughly understanding your industry and having a firm knowledge of your product or service is critical to being able to attract interested clients. When you know your product backward and forward, that fact comes through. The people who would be interested in your offerings can see how knowledgeable you are and will seek your assistance. (order fulfillment services in China)

4. Position Yourself as the Answer

Give potential clients you come into contact with a good reason to try your services, which is your first step to making them loyal customers.

Provide value and establish yourself as having an in-depth understanding of the problems they are looking to solve. This takes the form of creating content via webinars, blog posts, guest blogging, and getting out there and physically networking with people. From all this you will start to attract a following, and as long as you have a structured sales funnel setup, you will be able to convert the followers/fans into paying customers.

5. Try Direct Response Marketing

Your best bet for reaching out and touching customers is to use tactics to encourage them to complete a specific action, such as opt into your email list or request more information.

Create messages directed at your target market, suggests Motter. “Learn to create ads that attract your ideal clients by giving them something of value for free to get them started in your funnel. Learn all you can about direct response marketing practices, because they will teach you to focus on results that matter. Create compelling messages that tell your ideal audience why they’d have to be a fool not to work with you. Show them you understand their pain, and can make it go away faster and cheaper than they could without you.”

6. Build Partnerships

Teaming up with businesses that offer complementary services offers you the opportunity to take advantage of synergy, which can be very effective in building a business. For instance, if you have a company that specializes in SEO, consider teaming up with a business that builds websites.

When all is said and done, nurturing relationships, either with other business owners or customers, helps you create a client base, Beckett suggests. “Focus on building human relationships. The stronger your relationships are, the more likely your customers will be to tell their friends about you. And, the more likely they’ll be to come back.” (order fulfillment)

7. Follow Up

After your efforts to bring in business, always remember to close the loop, suggests Josh Sprague, CEO of Orange Mud. “Remember to set follow up tasks (follow up to sample sent, etc.), and execute your plan. So many leads and great conversations are wasted because you forget to follow up.” Doing this simple step is sure to get your client base to grow.

How Does B2B Company Stunning Itself on Double 11?

Since 2009, this year has been the tenth year of double 11, but consumers have maintained the super enthusiastic with the event.There is no doubt that with the arrival of the double eleven, this year’s Ali will continue the great event as before.
Besides Ali, e-commerce giants such as Jingdong and Suning all have a good performance in the double 11.
In comparison, the B2B industry of the e-commerce companies in the double 11 shopping carnival seems a little lonely.

So does that mean that B2B are without luck of this super event?

The industrial Internet is different from the consumer Internet, which generally refers to the Internet application with producers as users and production activities as application scenarios, and is embodied in the transformation of the production, transaction, financing and circulation of each industry by the Internet.Therefore, the demand of B2B is more prudent and rational than that of B2C, and B2B fixed periodic property of the industry, which is hard to be controlled by artificial “knot making” activities.
But even cautious and rational, have a fixed period the demand of the property, have been touched, double tenth a the party to continue fermentation, the demand will to side B, C, engineering products, raw materials, project, a series of big gesture interaction and influence of “double 11 carnival” extremely important, is not only the consumption side, all kinds of electricity has a cake in the party.Although there will be no explosive trade growth in the B2B industry for the time being, the increase in overall e-commerce traffic and the expansion of heat can still bring a lot of growth to the B2B industry.

How does B2B company stunning itself on Double 11?
Actually we can see this year B2B platforms follow B2C platforms. For example, CNstorm.com, a popular logistics integration and transportation platform, has launched a series of preferential policies, including voucher deduction, big return of red packets and cash collection, in order to stimulate purchase demand, improve transaction efficiency and enhance brand image.The sheer size of the deal speaks volumes about CNstorm.com’s commitment to customers and the determination of a large number of B2B companies represented by its ChinaDivision.com order fulfillment service to “get things done” on nov 11.

Refusing to play a supporting role, where is the future of B2B?
Today many industries are faced with the circumstance of passive change.And the biggest opportunity in this kind of change is precisely how to enter the business model change of brick-and-mortar enterprises through e-commerce and big data application. And own a exclusive logistics line, and guarantee the quality of service. Then we see the future of B2B might be here.
There are challenges and opportunities. Faced with the great chance of “double 11”, I believe there will be more B2B brands like ChinaDivision.com, jumping out of the way. And future double 11 will not only the exclusive carnival festival of B2C merchants.