Order Fulfillment Service is More Than Service

The transportation industry has become increasingly important in the order fulfillment. It is not just about your ensemble of communication, but also when your service come to a different country, it has to be suitable to the local transportation condition. if your order fulfillment service is well planed, but still there are unexpected conditions that make your order delay, that is not the only case, but also end up sitting in the warehouse, taking up valuable space.
Other challenges stem from under- or over-selling the product, insufficient inventory, limited production capacity and inefficient use of labor. How to avoid this?
first, you need to make sure your logistics is traceable. Using Internet technology to replace the traditional transport, where you need to make phonecall for every node, the transport path of every participants in communication merged into a single way of cargo tracking, aims to reduce the cost to make our clients can offer a better service for their guests.
second, make use of modern warehouse technology. As users generate orders for fulfillment, the warehouse management system (WMS)breaks the orders into logical units of work and distributes the tasks appropriately. with this up-to-date technology to direct automated material handling equipment and/or manual labor to execute the work.
So we can see, behind every order fulfillment, there are many things we can do, it is not just service, it is about to find out the right things to do to achieve the goal of order fulfillment. ChinaDivison is your ideal choice on order fulfillment.

We Need Another Small-Parcel Provider Here

DHL business is steping back into the domestic parcel delivery in the U.S., where strong growth in e-commerce has brought new competition to the market that’s been dominated by United Parcel Service Inc. and FedEx Corp.for a decade.

Peoples want faster and faster delivery speed, and cost-effective delivery is going to be a future requirement to play in this space. DHL pays a lot of attention to what consumers are demanding on the online marketplaces and retailers they’re buying from.

DHL’s new Parcel Metro service engages drivers through crowd-sourced applications for deliveries within a few hours and connect with local couriers and delivery companies for one- and two-day deliveries, using DHL eCommerce’s warehouse facilities to consolidate orders. DHL new service, which makes seamless connection to the ChinaDivision, will surely be getting more widely use.

ChinaDivision is a dedicated order fulfillment service provider where clients around the world connect, both online and offline, to source, stock and ship international goods directly from China, ChinaDivision has been working with DHL as a logistics distribution partner for many years, well-selected logistics service can be delivered door-to-door worldwide within 3 working days! Your small parcel is right next to see.
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ChinaDivision Helps More Than Order Fulfillment

Dear Chinadivision customers, Whatever service provider you are using, you will have to face problems like: branding, talks to suppliers, competing price… Below are two awesome tips for your reference. You can make great profits by following them even you are using AliExpress services at the same time.

With ChinaDivision order fulfillment service, you can:

1, Hassle free. Because it’s the supplier who takes control of the product quality, product packing and global shipping, one of the most important thing before drop-shipping from AliExpress is finding good suppliers: the supplier who can provide quality products and fast & affordable shipping methods at the same time, the supplier who is honest and responsive, the supplier who can provide professional product packing and return/exchange service… Imagine how long it will take to screen and find such a supplier. ChinaDivison helps e-commerce sellers to deal with all the things after receiving products from the suppliers,so that they don’t need to find a supplier who is capable to do all the things, just the one who provide good products.

2, Brand upgrading service. E-commerce seller can not differ products from competitors, he/she will suffer from the brutal price competition. So it’s very important to establish a strong brand. Brand identity is the sore spot of a lot of drop-shippers. No one wants their customers to receive products with other people’s logos, but it’s somehow unavoidable when drop-shipping. AliExpress suppliers are too busy getting more orders and shipping packages out, most of them won’t bother to worry about their customers’ brand issues. ChinaDivision is the game changer in this field. Being the dedicated order fulfillment service provider, ChinaDivision provides full brand upgrading services such as custom packing, relabeling, adding promotional items, sending gifts, etc. Consumers will be impressed by the thoughtful promotional items and well-designed packages, so as to further generate a good identity of the brand. A good brand strategy protects you from suffering from price war with competitors.

If all these above are still not impressed you, it is a good idea to use ChinaDivision as your warehousing service provider if you have bulk purchasing products from China, like AliExpress who you think the products price is lower(here before purchasing, you will have to take care of all talks to suppliers), then you can use our free warehousing up to 90 days(see more info about the new warehousing regulation), to better suit your orders need. With this combination, you will save more money on order fulfillment!

If you are looking for China warehousing and order fulfillment services in China
Please contact ChinaDivision or request a free quote.

CNstorm 2018 Annual Meeting Was Held on Jan. 19th

On January 19th, 2018, the 2018 annual meeting of CNstorm E-commerce Co.,Ltd was held in Shenzhen, China, bringing together all the CNstorm staff, including colleagues from the operation, technology, sales and logistics centers, who are responsible for the B2C business CNstorm.com and B2B business ChinaDivision.com. The cross-border e-commerce has been greatly developed worldwide in the year 2017, with the in-depth economic globalization, the competition in international logistics and order fulfillment is increasing rapidly. Against this backdrop, CNstorm held this annual meeting to summarize the performance in 2017 and make plans for the development of 2018. The Chairman of CNstorm Ethan Zhang, CEO Wade Pan and the Vice President Michael Chan made presentations respectively in the meeting. The presentations are focusing on the subjects of summarizing the experiences of the 2017, putting forward the problems encountered, providing solutions and putting forward future development plans.

 

CNstorm 2018 Annual Meeting Was Held on Jan. 19th

 

Major achievements of ChinaDivision in 2017.

In 2017, the business performance of ChinaDivision rose to 200%, making the B2B business one of the most important business growth points of the whole company. This fact shows that the market of international orders fulfillment services is very potential. As a professional China-based order fulfillment service provider, ChinaDivision has become a famous brand in the industry, and has proven its strength with high quality services in 2017. ChinaDivision’s outstanding performance is one of the results of progressively perfect inner management system, CNstorm passed the ISO 9001 certificate in 2017, which means Shenzhen CNstorm E-commerce Co., Ltd, the brand owner of ChinaDivision.com, has reached the standard of professional international enterprise. As the name suggests, ChinaDivision has become the China Division of global e-commerce business owners.

 

ChinaDivision business planning in 2018.

In 2017, CNstorm warehouse extended from 1000 square meters to 3000 square meters. But it still not be able to meet customers’ growing demand for warehousing. In order to improve the service of CNstorm.com and ChinaDivision.com, CNstorm is planning to further extend the storage space and warehousing mechanization in 2018. The further optimized operation process will greatly improve the efficiency of order processing and reduce the error rate. It can make the end customers receive products faster, especially at the peak of the holiday season, the advantages of optimal and mechanized order processing will be more prominent. More than that, CNstorm also plans to build a bonded warehouse in Hong Kong and put it into use in 2018.

In addition, the annual meeting also holds activities of multiple teams’ group performance shows, fun interactive games and buffet lunch. All the CNstorm staff enjoyed the activities and the team cohesion was strengthened.

How Can E-commerce Owners Avoid Delays During Chinese New Year 2018

Chinese New Year, also known as the Spring Festival, is coming on February 16th,2018. Since it’s the most important traditional Festival in China and other Asian countries. Although the official holiday in mainland China lasts for only seven days, from February 15th to February 21st, 2018, many companies and enterprises including Chinese suppliers and domestic shipping agencies choose to start the vacation 3 to 5 days before the holiday, and come back to work after 8 days of the 1st month in the Chinese calendar (February 23th, 2018). Because Chinese New Year is a festival for Chinese families to reunion and stay together, so the Chinese New Year holiday may be the lowest period of people’s willingness to work. Many online sellers who own China-related e-commerce will be painfully aware of the long holiday comes disruption to all the businesses. The only solution is to prepare early. Here are some tips for e-commerce owners to avoid shipping delays and other problems during Chinese New Year.

Chinese New Year

Get to know the supplier and the shipping agency’s schedule early.

Most of the suppliers factories will be closed much earlier than the statutory holiday, sometimes as long as 15 days, because people want to go back to their hometown (may be thousands kilometers away from the factory) early. No matter your supplier is a factory or a trading company, it’s better to ask about their holiday schedule at least a month before Chinese New Year. More than that, people who often buy from Taobao know the fact that China domestic shipping always closed 3-5 days before Chinese New Year, so are the global shipping forwarding agencies in China. Your shipping deadline depends on the shipping agency’s schedule, or the products will be stuck in the warehouse until March, 2018.

 

Order the products at least 30 days early.

After knowing the schedule, it’s time to place orders. Due to different production time, it’s recommended e-commerce business owners to place orders a month earlier. For example, if it takes 10 days for the factory to produce a batch of products, then you need to place the orders 20-40 days before the shipping deadline. Some of the suppliers take a lot of orders before the holiday, but most orders will be processed after the Chinese New Year. Another situation is, some factories will never open after Chinese New Year, makes it harder for overseas e-commerce business owners to get products they ordered.

 

Use professional fulfillment service.

Other than early preparation, getting professional fulfillment service is also essential during Chinese New Year. In order to avoid delays and unnecessary losses, below are some suggestions for e-commerce business owners.

An affordable warehouse to keep inventory during holiday.

A third-party to do the quality control in the peak season.

A responsive sales manager.

As a customer-oriented order fulfillment company in China, ChinaDivision is dedicated to help global e-commerce business owners to avoid troubles brought by language barriers, culture differences, long distance, etc, which makes ChinaDivision an ideal cooperation partner during Chinese New Year or other holidays.

 

How the GOP Tax Plan Affects Online Retailers

On December 22nd, 2017, the President of the United States Donald Trump signed the GOP tax bill into law. As the President said, because of the massive tax cut, “Corporations are literally going wild”. According to analysis, the new tax plan will give a major push to the development of retailers by cutting the corporate tax rate, which is a great opportunity for small and medium e-commerce business owners to stay competitive in the international market. The GOP Tax Bill will bring the following benefits for online retailers.

Taxes

Better sales performance.

One purpose of the GOP tax plan is to stimulate consumer demand. Benefiting from the temporarily individual tax cut and the salary increase brought by the   permanent corporate tax break, Americans will have more cash in their pocket, which means people may step up their spending, and create more demand. This for sure is a good news for online retailers, because according to a study in 2016, 8 in 10 Americans are now shopping online. The increase of the money for consumption will bring more orders to the online retail industry.

 

Stronger margins to increase the service.

Starting in 2018, the corporate tax rate will be cut from 35% to 21%. This is the retail industry’s biggest public policy push for years, which the e-commerce business owners can really use. As I just mentioned, American can afford to buy more due to the deep tax cut, but it doesn’t mean all the e-commerce business can make more money. It is reported that consumers are spending more on experiences than things, that’s why Apple Stores are always full of customers despite anyone can purchase an iPhone online easily. So it’s wise to increase the service budget after the profit margin increases. Some might say online stores have natural short slabs on service compared to physical stores, it’s not really the way it is, there are a lot of things can be done. With the help of fast global shipping and brand upgrading services, online retailers can provide a more thoughtful door-to-door service for consumers.

 

Greater competitiveness at the international level.

The United States has had one of the highest rates in the world, put the country at a competitive disadvantage compared to lower-tax nations. Since the rates are much lower now, American companies are able to earn more domestic profits, e-commerce business owners in the USA can pay more attention to the American market. More than that, the permanent corporate tax cut brings the USA closer to that of countries like Canada (15%) or Ireland (12.5%), gives USA based e-commerce business greater international competitiveness. In this case, sourcing products from countries with developed manufacturing and cheap labor, such as China, and selling to America domestic consumers seems a good idea now. Thanks to the global economic integration and the quality international order fulfillment service provided by companies like ChinaDivision, American e-commerce business owners can seize the opportunity brought by the tax cut, and seek substantial business growth and expansion.

How to Handle Massive Orders from Multiple Stores in Holiday Season

Another holiday season is here, the best and the worst months of a year for e-commerce sellers–opportunities and challenges come at the same time. Dealing with big amount of orders in holiday seasons is difficult enough, what if they are from multiple online stores? The situation sounds like a headache. Here are some ways to handle the influx of orders brought by holiday sale.

 

How to Handle Massive Orders from Multiple Stores in Holiday Season

 

Take time to analyse and prepare before holidays.

Make sure you are well prepared before the holiday season. Reviewing historical data will be super helpful. Gather the data from previous holiday sales, analyse it, list the hottest products and estimate the order amount. After doing all these, it will be easier to make fulfillment budget and choose a suitable fulfillment method. Then you can start to stock up and make order fulfillment plans for Thanksgiving, Black Friday, Cyber Monday, Christmas and New Year. Since the holiday season starts in late November, it’s better to make plans as early as September.

 

Manage the inventory centrally.

Some sellers use multiple fulfillment methods at the same time, in-house fulfillment, direct drop-shipping, third-party fulfillment, etc. Maybe it speeds up the process, but it also makes the inventory decentralized and hard to manage. Poor inventory management leads to incorrect stock information, high order close rate and sales opportunity loses. So it’s better to manage the inventory centrally in a fulfillment center like ChinaDivision. For the sellers who own a lot of suppliers, product SKUs and online stores, ChinaDivision is an ideal fulfillment partner. In ChinaDivision warehouse, products from different suppliers will be unpacked, inspected, labeled with bar codes and scanned into the professional warehouse management system (WMS). No matter the products are sold, returned or restock, the inventory will be updated in real time, which will make a big difference in the holiday season sale.

 

Install the fulfillment software to integrate data from multiple platforms.

For the e-commerce sellers who sell on multiple e-commerce platforms, data integration is essential. A good fulfillment software to sync and integrate data from multiple platforms is the key to prevent chaos during busy hours. ChinaDivision has developed a series of fulfillment software, with the help of it, global customers can enjoy a automated fulfillment process. The software has the following features:

 

Integrate with multiple platforms. ChinaDivision has the fulfillment software for Shopify, eBay, Magento, BigCommerce, OpenCart, WooCommerce and more. All of them can sync order from the platform to ChinaDivision system. After installing the software, ChinaDivision customers can not only see the order status, but also the real-time inventory number.

 

One account to manage them all. No matter how many stores a customer has, he or she can manage them with one ChinaDivision account. ChinaDivision fulfillment software marks orders from different platforms with different order number prefixes, so that the customer can manage them in one panel.

 

One-click sync tracking numbers. After the orders status changed into shipped, the tracking numbers can be synced back to the online store. Not only that, the system will send automatic email notifications to the buyers, to inform that their products are shipped.

5 Fulfillment Tips for Black Friday and Cyber Monday

The year’s end is a wonderful time for e-commerce owners: Thanksgiving, Black Friday, Cyber Monday, Christmas, New Year…People are full of enthusiasm for shopping in holiday seasons. But it’s stressful as well, the flood of orders is coming, it’s better to make sure that you are well prepared. More than that, holiday season sale is a good opportunity to expand business, a satisfying shopping experience during Black Friday and Cyber Monday will bring the consumer back to your store in the coming year. Here are some fulfillment tips to improve your consumer satisfaction and streamline the order fulfillment process during Black Friday and Cyber Monday.

 

5 Fulfillment Tips for Black Friday and Cyber Monday

 

Provide more options for consumers.

Holiday season is the widely known global shipping rush hour, some consumers will be happy to pay for the faster shipping, while the others don’t mind to wait longer to save money, just give them the options. Providing different options for consumers with different needs can improve the customer satisfaction and ease off the fulfillment pressure. For example, use near-consumer fulfillment and near-source fulfillment at the same time, provide 80% discount or free shipping for the consumers who don’t mind to wait longer. If an e-commerce business owner who sources products from China and sells to domestic consumers, he or she can keep a small amount of inventory at hand before the holiday season sale, and outsource the fulfillment to Chinese order fulfillment company like ChinaDivision. The products sent from the suppliers can arrive ChinaDivision warehouse within 3 days, then ChinaDivision will do the inspection, inventory management, packaging and ship the products directly to the buyers according to the e-commerce business owners’ needs.

 

Presell some of the products.

Another way to reduce the fulfillment pressure is to start your holiday sale early. Don’t make all the target consumers flock to your website and place orders in a short time, presell some of your products. According to the research, 40% of customers begin researching and doing their holiday shopping as early as October. Marking some of your products as Black Friday/Cyber Monday presale a month earlier not only grabs these consumers, but also avoids the logistic peak season.

 

Communicate with the suppliers.

Make sure your suppliers are ready for your holiday sale as well. It’s better to give them a estimated order amount during the whole holiday season, so that they can manufacture/order the products in advance. Like I mentioned in another article 3 Key Points to Consider When Sourcing from China, you have to consider the language barrier and culture difference during the communication. In this condition, it’s a good idea to leave the hassles to ChinaDivision. As a dedicated order fulfillment service provider and a China local company, ChinaDivision is not only good at communicating with Chinese suppliers, but also more professional in the inventory management, value-added services and global shipping area.

 

Make the shipping solution flexible.

Being flexible is very important during holiday season. Since global shipping refers to long distance transport and a number of links, the probability of problem occurrence is relatively higher. When a shipping route has problems (shipping delay, high loss&damage rate, etc), it’s essential to change to another one quickly. Being the long-term partner of multiple world-leading express carriers and an order fulfillment company with years of global shipping experiences, ChinaDivision provides flexible shipping solutions for e-commerce business owners, which helps them to success in holiday season.

 

Automate the fulfillment.

Automated fulfillment not only saves time but also avoids errors in the manual data transmission. ChinaDivision has developed fulfillment software for e-commerce business owners who use Shopify, BigCommerce, WooCommerce, eBay, OpenCart and Magento. By installing the fulfillment software, e-commerce business owners can one-click sync orders, inventory and tracking numbers between their website and ChinaDivision order fulfillment system, which saves the valuable time in the holiday sale.

A Side-by-side Comparison of Fulfillment Service Providers: ChinaDivision , Shipwire and Floship

It’s a good idea for small e-commerce business owners to outsource the order fulfillment. ChinaDivision, Shipwire and Floship are all well-known order fulfillment service providers, their one-stop fulfillment solutions can cover almost every need of e-commerce business owners in the fulfillment aspect. But there are still a lot of differences among these three, other than pricing, each of them has their own service priorities. Let’s focus on some of the primary aspects in order fulfillment, after viewing the comparison, you can make a better decision about outsourcing the fulfillment.

 

side by side comparison

 

Warehouse location.

Some big companies such as Amazon choose to establish a lot of warehouses all around the world, Shipware takes the same route and owns multiple fulfillment centers in the world. But the high costs of running those fulfillment centers leads to a higher pricing and more complex pre-stock shipping. Therefore, other fulfillment service providers such as ChinaDivision and Floship choose another strategy, locating their warehouses in global transportation hubs.

 

Floship puts their fulfillment center in Hong Kong, which is the world’s largest air-freight hub. As everyone knows, Hong Kong is a tax free air-freight hub, keeping inventory in Hong Kong is a good choice for global shipping. But Hong Kong has more expensive rent and labor than mainland China, so the warehousing and manual processing fees are relatively higher.

 

ChinaDivision warehouse is in Shenzhen, the nearest mainland Chinese city from Hong Kong. This makes it possible for ChinaDivision customers to enjoy cost-effective warehousing( 90 days free warehousing ) and fast global shipping at the same time. More than that, Shenzhen belongs to Guangdong province, it is a manufacturing-heavy area in south China. The products from manufacturers’ factories can arrive ChinaDivision warehouse within 3 days, and the freight within the same province is very low.

 

Technology strength.

The operation of a modern fulfillment center needs the support of powerful technology, which not only be embodied in advanced warehouse management system(WMS), but also the fulfillment software integrated to multiple e-commerce platform. Let’s make a list of the existing fulfillment software of ChinaDivision, Shipwire and Floship.

 

ChinaDivision: Shopify, WooCommerce, Magento, eBay, OpenCart, BigCommerce and API, all free.

Shipwire: Shopify, Magento, eBay, Demandware, Commercehub, Amazon, hybris.

Floship: Shopify, WooCommerce, Magento.

 

Service quality.

According to trustpilot and Google review, Shipwire only gets 3.2 and 2.1 points out of 10 points. We can see most of the complaints are about their customer services. This shows how important the customer service is. In order to improve the service quality, it’s better to make sure that each customer’s business is handled by only one sales manager. With this method, ChinaDivision can provide high quality fulfillment service, which runs as smooth as the customer’s in-house fulfillment team.

 

Other than that, value-added services are also an important standard to measure service quality. Floship and Shipware both have some shortages in this area. Floship only provides adding marketing inserts, kitting and quality control service, no custom packaging service. Shipwire doesn’t provide labeling service for large shipments. These limitations clearly are not good news for e-commerce start-ups who need one-stop service. As a customer-oriented order fulfillment service provider, ChinaDivision is dedicated to provide high-quality value-added services for customers, the one-stop services include custom packaging, labeling, kitting/assembly and other customizable services. What the customers need is what ChinaDivision is willing to offer.

 

Want to know about other fulfillment service providers? Please read this article Third-party Fulfillment: Fulfillrite vs efulfillmentservice(EFS) vs ChinaDivision

Merchant Fulfilled Network Plus ChinaDivision, A Good Amazon Fulfillment Solution

Selling on Amazon is a good way to get a lot of traffic. But before the start, the Amazon seller needs to make a crucial decision: in what way to fulfill orders? Amazon provides two fulfillment options for sellers: Fulfillment by Amazon(FBA) and Merchant Fulfilled Network(MFN). The first of the two is relatively well known, FBA is the first thing people may think of when it comes to Amazon order fulfillment. However, FBA is not the best choice for all Amazon sellers. In this case, some of the Amazon sellers choose to use MFN. Merchant Fulfillment allows the seller to deal with the Amazon fulfillment( including product storage, packing, labeling and shipping) by themselves, or by hiring a third-party company. As a dedicated fulfillment company in China, ChinaDivision provides one-stop order fulfillment service, which is a good supplement to Amazon MFN. Choosing the solution of ChinaDivision+MFN, Amazon sellers can enjoy more cost-effective and suitable fulfillment with less hassles.

 

Earns Amazon

 

Merchant Fulfillment Pros & Cons.

Compared with FBA, which helps Amazon sellers to take care of everything, Merchant Fulfillment can be time and energy consuming, especially when the seller uses it independently. When an order is placed for a FBA product, Amazon will automatically start to pick, pack and ship the product to the buyer, but if the seller uses MFN, after receiving orders, he or she has to export the orders, process them (in-house or outsourced) and ship the packages out.

 

MFN is more starter friendly. Just like I mentioned above, FBA requires the seller to buy some of the products and send them to Amazon warehouses in advance, which means using FBA can be expensive and risky for e-commerce starters. Imagine an e-commerce seller has spent quite a significant number on the inventory and the shipping, then he found it hard to sell them out, or his account got banned for some reason, he has to pay more for FBA warehousing. It’s definitely not a good business strategy for e-commerce starters, especially for those who sell electronic products with high values. Merchant Fulfillment is more suitable for this kind of Amazon sellers, with this starter friendly fulfillment option, they can hold a small amount of inventory and spend the rest of money on getting more flexible fulfillment solutions.

 

MFN is more controllable. Because Amazon pays more attention to the shopping experience, FBA is very buyer-oriented. In order to ensure that consumers can receive products as soon as possible, FBA ships products from the nearest warehouse. As long as the product ID is marked to be the same, Amazon won’t differentiate different sellers’ products. It means the FBA users are not able to know where their products are located or whose products their consumers will get, Amazon controls everything, consumers may give you negative feedback for other sellers’ bad products they received, some sellers even get their account closed because of this. Merchant Fulfillment allows the Amazon sellers to take control of their own products, the seller can inspect the products by themselves or entrust a third party order fulfillment company to do the quality control.

 

Merchant Fulfillment + ChinaDivision Order Fulfillment Service.

ChinaDivision order fulfillment service can remedy the limitation of Merchant Fulfillment, with the help of it, Amazon sellers can embrace MFN and its benefits without suffering from all the hassles.

 

One-stop service like FBA. Just like FBA, ChinaDivision provides one-stop service includes products receiving, inspection, labeling, custom packing, inventory management and global shipping. More than that, ChinaDivision fulfillment is automatic as well, with multi-platform fulfillment integration, customers don’t need to manually transfer the orders, tracking numbers, and update the inventory, the fulfillment software can one-click sync all the data.

 

Less upfront capital. ChinaDivision warehouse is in Shenzhen, China. Located in a manufacturing intensive area, ChinaDivision can provide a near-source fulfillment center for customers. Being ChinaDivision customers, Amazon sellers don’t need to risk buying a lot of inventory at once, they can hold a small amount and replenish any time they need. As a result, the upfront money used for inventory purchasing will become very little. Not only that, ChinaDivision requires neither minimum order quantity nor advance payment, which makes MFN+ChinaDivision fulfillment more starter friendly.

 

Low warehousing fee. Compared with FBA, ChinaDivision warehousing fee is lower. ChinaDivision also provides 90 days free warehousing service.

 

Fast global shipping. ChinaDivision provides DHL shipping for customers who need fast global shipping. This shipping method is particular suitable for high-value light products, such as electronic products. As long as the price is not as high as $800, the product can reach to the USA within 2-5 working days, tax free.