Case Study: How to Fulfill Kickstarter Rewards and the Subsequent Orders

For a Kickstarter project creator, it’s a relief to see backers’ comments after they receive the products.  A crowd-funding project will be finished only when every backer has received his/her reward. So the reward fulfillment is the last and important link of the crowd-funding campaign.

 

Female hands holding touchpad with presentation.

 

Considering this, Mr B, a Kickstarter project creator, turned to ChinaDivision to get a proper reward fulfillment solution last October. A month earlier, he launched a project on Kickstarter to raise funds for his company’s product, the foresight card game IMPACT. And now, nearly a year has passed, he has successfully raised all the funds, finished the reward fulfillment, and began to sell this product to global buyers. ChinaDivision not only helped him and his company fulfilling their commitment to send rewards to global backers, but also fulfilling orders from their website. It’s a good case to study how to fulfill Kickstarter rewards and the subsequent orders.

 

Consider the reward fulfillment solution from the start.

One of the most easily made mistakes when planning a crowd-funding project is not considering shipping and fulfillment costs and time. After the celebration of successful fund-raising, the crowd-funders may find there is very little money and time left for them to ship rewards to backers as promised. Just like a lot of Kickstarter projects, Mr B’s project is a little bit behind their original schedule, because the products always need to be adjusted, developed and well-manufactured. Fortunately, just a month after the Kickstarter project started, Mr B found ChinaDivision and got a very considerable offer from the sales team. His company accounted for the reward fulfillment costs, made a new schedule and completed the Kickstarter reward fulfillment planning.

 

Add the reward fulfillment costs to your budget.

Kickstarter reward fulfillment costs include the warehousing fee, global shipping fee, products packing fee and other. If the project creator decides to fulfill in-house, the labor costs have to be added as well. All these tasks are difficult and expensive to handle for crowd-funders, it’s better to hire a trustworthy company to do it. Because an experienced order fulfillment company, such as ChinaDivision, not only gets VIP prices from express carriers, but also optimizes the fulfillment process to  make the labor and warehousing fees very cheap. In the planning phase, Mr B contacted the sales team of ChinaDivision, received the full-service quote and found it very affordable. He and his company estimated the reward fulfillment costs and add them to the budget. After the project was fully-funded, they started to have the products manufactured, then shipped them to ChinaDivision warehouse, be prepared to be shipped. Everything went smoothly.

 

Make plans about the subsequent order fulfillment as well.

The project IMPACT got 289 backers at last, most of them have received rewards by July. But it’s only a start. ChinaDivision is also responsible for helping to fulfill the subsequent orders after the Kickstarter project is over. IMPACT the Foresight Game is now being sold on the company’s website, buyers can get them within a week after placing orders. The subsequent order fulfillment is not only fast, but also hassle-free. ChinaDivision provides Shopify fulfillment app for Mr B and his company to sync orders, inventory and tracking numbers. After receiving orders, they only need to sync the orders to ChinaDivision system with one-click, ChinaDivision will automatically start to process the orders and ship the products directly to buyers. The inventory will be updated in real time, and the tracking number will be synced back to the website when the products are shipped. Considering the convenience of this process, Mr B decided to let ChinaDivision fulfill the subsequent orders in the crowd-funding stage, he and his company made a completed plan on how to fulfill the Kickstarter reward and subsequent orders.

 

ChinaDivision Kickstarter reward fulfillment service can complete and streamline the fulfillment aspect of a crowd-funding project. “In our experience, ChinaDivision has been an efficient and effective shipping partner. They are communicative and responsive to our inquiries, and always focused on finding appropriate and affordable solutions for our firm. Their browser-based dashboard ensures we always know the status of orders”, Mr B said. Just like Mr B, all the crowd-funding project creators have to face a lot of challenges. With the help of ChinaDivision, the last link of the crowd-funding campaign can be completed successfully.

4 Reasons to Use ChinaDivision Crowd-funding Fulfillment Service

The crowd-funding websites like Kickstarter and Indiegogo are great places to make ideas real. As long as the idea is brilliant enough, the crowd-funding project will get a lot of backers. But convincing people to provide start-up funds is only the beginning, you have to send products to the global backers as promised. Since the shipping budget is very limited, and the global backers are looking forward to receiving the products soon, fulfilling crowd-funding orders can be very tricky. ChinaDivision knows about these challenges Kickstarter and Indiegogo projects creators are facing, so we provide crowd-funding fulfillment service to help them to develop the most suitable logistics solution and streamline their crowd-funding projects. The advantages are quite clear.

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One-stop services, make you focus on the product development.

ChinaDivision provides full-service order fulfillment services including inventory management, pick&pack, labeling, kitting, assembly and global shipping. In a crowd-funding project, all these operations are essential and energetically expensive, especially for the e-commerce newbies. With the help or ChinaDivision crowd-funding service, customers can pay more attention to the product design, development, manufacture and improvement, and make the mind-blowing ideas into amazing (and very profitable) products.

 

Affordable fulfillment costs, save your logistics budget.

None of the crowd-funding campaign runners can afford to rent a warehouse, pay its running costs and hire labors. If a person has this kind of money, he/she won’t need to raise funds in Kickstarter or Indiegogo in the first place. In this case, low warehousing and shipping fees are important ingredients to consider in the crowd-funding fulfillment service. ChinaDivision warehouse locates in Shenzhen, China, customers can enjoy the near-source fulfillment center and affordable labor at the same time. The 90 days free warehousing service and 0 pre-payment make ChinaDivision crowd-funding fulfillment service one of the best options for e-commerce starters. More than that, with years of experiences in global shipping, ChinaDivision has developed long-term and deep cooperation with world-leading express carriers and international postal services, which makes it possible for customers to get multiple shipping options and discounted shipping fees.

 

Flexible shipping methods, leave you more time to improve your products.

Both Kickstarter and Indiegogo require the project creator to set a clear time line for the project. The time line shows the crowd-funding project creator has carefully thought over the steps they need to take. A specific time line gives the backers confidence and gives them the sense of participation. But the strict time setting also makes product development and deliver time intenser. ChinaDivision provides multiple shipping methods for crowd-funding campaign runners, thanks to the rich global shipping experiences, ChinaDivision can estimate the delivery time more accurately, leaves more time for product improvement.

 

Thoughtful value-added services, delight your global backers.

Well-designed packages and sincere thank you cards can give the crowd-funding backers good impressions, which ensures the project can get more positive feedback. ChinaDivision crowd-funding fulfillment service includes custom packaging and kitting service, these value-added services can help customers to customize product packages and put multiple products (from multiple suppliers) in one box.

 

If you are interested in our crowd-funding fulfillment service, please request a quote here. Our sales team will contact you.