For a Kickstarter project creator, it’s a relief to see backers’ comments after they receive the products. A crowd-funding project will be finished only when every backer has received his/her reward. So the reward fulfillment is the last and important link of the crowd-funding campaign.
Considering this, Mr B, a Kickstarter project creator, turned to ChinaDivision to get a proper reward fulfillment solution last October. A month earlier, he launched a project on Kickstarter to raise funds for his company’s product, the foresight card game IMPACT. And now, nearly a year has passed, he has successfully raised all the funds, finished the reward fulfillment, and began to sell this product to global buyers. ChinaDivision not only helped him and his company fulfilling their commitment to send rewards to global backers, but also fulfilling orders from their website. It’s a good case to study how to fulfill Kickstarter rewards and the subsequent orders.
Consider the reward fulfillment solution from the start.
One of the most easily made mistakes when planning a crowd-funding project is not considering shipping and fulfillment costs and time. After the celebration of successful fund-raising, the crowd-funders may find there is very little money and time left for them to ship rewards to backers as promised. Just like a lot of Kickstarter projects, Mr B’s project is a little bit behind their original schedule, because the products always need to be adjusted, developed and well-manufactured. Fortunately, just a month after the Kickstarter project started, Mr B found ChinaDivision and got a very considerable offer from the sales team. His company accounted for the reward fulfillment costs, made a new schedule and completed the Kickstarter reward fulfillment planning.
Add the reward fulfillment costs to your budget.
Kickstarter reward fulfillment costs include the warehousing fee, global shipping fee, products packing fee and other. If the project creator decides to fulfill in-house, the labor costs have to be added as well. All these tasks are difficult and expensive to handle for crowd-funders, it’s better to hire a trustworthy company to do it. Because an experienced order fulfillment company, such as ChinaDivision, not only gets VIP prices from express carriers, but also optimizes the fulfillment process to make the labor and warehousing fees very cheap. In the planning phase, Mr B contacted the sales team of ChinaDivision, received the full-service quote and found it very affordable. He and his company estimated the reward fulfillment costs and add them to the budget. After the project was fully-funded, they started to have the products manufactured, then shipped them to ChinaDivision warehouse, be prepared to be shipped. Everything went smoothly.
Make plans about the subsequent order fulfillment as well.
The project IMPACT got 289 backers at last, most of them have received rewards by July. But it’s only a start. ChinaDivision is also responsible for helping to fulfill the subsequent orders after the Kickstarter project is over. IMPACT the Foresight Game is now being sold on the company’s website, buyers can get them within a week after placing orders. The subsequent order fulfillment is not only fast, but also hassle-free. ChinaDivision provides Shopify fulfillment app for Mr B and his company to sync orders, inventory and tracking numbers. After receiving orders, they only need to sync the orders to ChinaDivision system with one-click, ChinaDivision will automatically start to process the orders and ship the products directly to buyers. The inventory will be updated in real time, and the tracking number will be synced back to the website when the products are shipped. Considering the convenience of this process, Mr B decided to let ChinaDivision fulfill the subsequent orders in the crowd-funding stage, he and his company made a completed plan on how to fulfill the Kickstarter reward and subsequent orders.
ChinaDivision Kickstarter reward fulfillment service can complete and streamline the fulfillment aspect of a crowd-funding project. “In our experience, ChinaDivision has been an efficient and effective shipping partner. They are communicative and responsive to our inquiries, and always focused on finding appropriate and affordable solutions for our firm. Their browser-based dashboard ensures we always know the status of orders”, Mr B said. Just like Mr B, all the crowd-funding project creators have to face a lot of challenges. With the help of ChinaDivision, the last link of the crowd-funding campaign can be completed successfully.