Why Adding An Extra Link Between Drop-ship Suppliers and Consumers

Drop-shipping is a convenient way to start an e-commerce business. Take sourcing from China as an example, with the platform like Aliexpress and Shopify app like Oberlo, every one can open an online store with the product images and descriptions provided by the drop-ship suppliers. No inventory, no start-up capital, no need to buy before making sales. Sounds like a good idea. But some of the online store owners would rather spend extra money on hiring a third-party fulfillment company to add an extra link between drop-ship supplier and consumers. Why?

Because China based third-party order fulfillment companies, such as ChinaDivision, can provide more customer-oriented services.

Why Adding An Extra Link Between Drop-ship Suppliers and Consumers

Better quality control.

Third-party order fulfillment companies receive products from drop-ship suppliers, inspect them and send them directly to the buyers. The online store owners can choose to buy the products from suppliers in bulk to enjoy wholesale price, or only buy 1-2 pieces after someone placing orders. This extra process ensures that every piece of product consumer receive is equally in good quality. By adding this inspection link, none of the frequently occurring problems when using drop-shipping will happen, such as consumers receive products that do not match the picture, or the actual products are much worse than the samples. ChinaDivision will do the quality control for you.

 

Extra services, no minimum order quantity requirement.

The existence of MOQ(Minimum Order Quantity) is to ensure that the drop-ship supplier can obtain sufficient profits after providing certain services. Since the main purpose of the drop-ship suppliers is selling products, a lot of full-service drop-ship suppliers require a high MOQ, which can be frustrating for e-commerce newbies. This is the circumstance that you need a third-party fulfillment company. By cooperating with ChinaDivision, the online store owners don’t have to look for the suppliers who not only sell good products but also be good at fulfilling the orders, they can just let the supplier send the products to ChinaDivision warehouse, ChinaDivision will take care of the rest.

 

Only takes a few more time.

Some of the online store owners may worry that adding the extra link will increase order processing time. In fact, relaying on the very effective China domestic shipping and optimized fulfillment operation, ChinaDivision can make sure that the orders can be done processing within a very short period. It will take 1-3 days for the goods to arrive ChinaDivision warehouse. ChinaDivision can send them out after 24 hours. So if the online store owner chooses to stock some products in ChinaDivision warehouse in advance, the consumer will see that the product is shipped out on the next day he/she placed the orders. It’s almost no different from drop-shipping.

 

Custom clearance service and expertise are provided.

This is particularly necessary for e-commerce newbies who source products from China. The customs issues such as duty repayment or seized packages will lead to shipping delay, product loss and seriously effect the consumer’s shopping experiences. With the multiple years of global shipping experiences, ChinaDivision provides hassle-free custom clearance service and expertise for e-commerce newbies. We will try to avoid taxes for customers in reasonable ways, and always be willing to communicate and coordinate between the customer and the customs office when something happens during the clearance.

Drop Ship vs Third-party Fulfillment Service

Drop ship is a supply chain management method which the retailers don’t need to keep the goods in stock, because the drop-shipper(normally the manufacture or the wholesaler) will send the goods to the buyers directly. Drop shipping saves warehousing fees and reduces the hassle of picking and packing. But there are still a lot of disadvantages, that’s why a lot of online store owners turn to third-party fulfillment service providers.

What’s the differences between third-party fulfillment service and drop shipping?

Drop Ship vs Third-party Fulfillment Service

Third-party fulfillment providers do more. They do kitting/assembly, value-added services, and give you more shipping method to choose.

One of the advantages of drop ship is you don’t need to handle the packages, which reduces a lot of hassle. But this also makes the packing customization impossible. Third-party fulfillment providers can do a lot of work for the store owners before the packages are shipped, such as kitting, assembly, adding marketing inserts, because they receive products from multiple suppliers and process them together.

About carrier selection. The drop shippers send the products directly to the buyers, but most of them only cooperate with a few express carriers, and normally will not bother to find cheaper or faster shipping method for the store owners. This may not be a problem at ordinary days, but during holiday season, such as from November to January, when most of the store owners received tons of orders, that’s the time when problems emerged. Consumers will not be happy if they receive their Christmas gift in January. Third-party fulfillment providers can make more flexible shipping solutions for the store owners, because global shipping is what they do , they have more experiences than the suppliers.

Third-party fulfillment is more controllable

Inventory management has been a headache for the store owners who drop ship products from multiple suppliers, and it will be even harder when the owner gets a lot orders in a short time. The solution is to let all of the suppliers send the products to one place and deal with them centrally. Once you let third-party fulfillment providers handle your inventory, every shipped-in and shipped-out will be recorded, there is no need to contact different suppliers just to update the inventory. Another meaning of the word controllable is that the store owner can monitor the shipping status in real time. Professional inventory management software will return a tracking number for each shipped package, you can deal with the problem on time if something went wrong.

Third-party fulfillment service brings better customer satisfaction

The consumer can get different products in one package if the store owner uses third-party fulfillment service. This is particular important for the owner who sells quite different kinds of products in one store or owns multiple stores. Besides the products the consumers buy on their own initiative, the store owner can also send them gift kits on holidays with the help of the kitting service third-party fulfillment company provides. This is an effective marketing strategy which will deepen the brand awareness and increase customer satisfaction.

ChinaDivision is a full service third-party fulfillment provider, which not only provides quality fulfillment services as mentioned above, but also as controllable as your in-house fulfillment team. With multiple years of experiences in b2c business, ChinaDivision can provide much more customizable services than drop-shippers.