AliExpress Drop-shipping Tips: Dos and Don’ts

A lot of e-commerce sellers choose to drop-ship from AliExpress this holiday season, because it’s easy and money saving, but not all of them know the challenges they are facing. As mentioned in the article Five Problems e-Commerce Sellers May Encounter When Drop-shipping from Chinese Suppliers, e-commerce business owners may find themselves suffering from some unanticipated problems if they didn’t do it right.

aliexpress dropship tips

No branding. Holiday sale is a good time to establish online brands by adding leaflets, custom packing, sending gifts, etc. But all of them will be very difficult if it’s the supplier who does the packing and shipping.

 

Shipping delay. This is the headache for a lot of drop-shippers, since the shipping methods the suppliers provided are very limited, and holiday seasons are the traditional global logistics busy time, shipping delays are very common.

 

No quality control. Sometimes the samples are good, but the buyers still receive bad products. It’s better to have every batch of products inspected one by one.

 

Packing error. The drop-ship suppliers have to deal a lot of orders everyday, they don’t have enough time and energy to pay attentions to the packing.

 

Wrong inventory. The inventory info won’t be entirely accurate because there are other sellers are selling the supplier’s products. This will cause sale opportunity loses and high order close rate in holiday seasons.

 

How to avoid these problems? There are some Dos and Don’ts when drop-shipping from AliExpress.

 

Attach importance to communication with suppliers, don’t take the language barrier lightly.

Many foreigners who run China related e-commerce business have found the power of cultural and language differences soon after they start. The language and culture barriers cause misunderstandings and information omissions. The e-commerce sellers have to tell the supplier their EXACT needs, show the suppliers how much they CARE the business. AliExpress drop-shipping suppliers process a lot of orders everyday, they will handle the orders poorly if the business owner acts like he/she don’t care enough. It’s essential to confirm every detail repeatedly. Sounds a lot of work? Yes, especially for the e-commerce starters who can’t afford to be distracted from holiday promotion. ChinaDivision helps customers to communicate with Chinese suppliers, the sales managers who are proficient in English can help their clients talk to the supplier in Chinese and communicate the clients’ needs to them. This will be a game-changer during the busy holiday season.

 

Cooperate with a third-party, don’t let the supplier do all the work.

It’s sad to say that AliExpress is famous for counterfeits as well as its low prices, if it’s the supplier who does all the things, they will know that the whole process, including products selection, packaging, marketing,etc, is commercially viable, they will copy it without hesitation. Cooperating with a third-party like ChinaDivision can protect your design or idea from being copied. More than that, you will need quality control in the busy holiday season. Maybe samples are good, but it doesn’t mean all the products are good. Other than quality control, repacking is essential as well. ChinaDivision brand upgrading services including repacking, custom packing and kitting/assembly will solve the no branding problem when drop-shipping, it helps e-commerce business owners establishing a brand and expanding the margin during holiday sale.

 

Make the shipping flexible, don’t choose the shipping method without tracking.

Having a plan B is important in holiday seasons, once a shipping method starts to delay or lose parcels, change to another one. Since 2011, ChinaDivision has been partnering with world-leading express carriers like UPS, DHL,EMS,etc, and international postal services like Netherlands Post, China Post, USPS, Swiss Post, Royal Mail, Belgium Post, etc. Customers can get very economical and flexible shipping solutions based on their needs. When it comes to holiday sale order fulfillment, other than price and speed, order tracking is an important indicator when choosing shipping methods. Some of the shipping methods such as China Post don’t provide tracking. Try not to use them despite the low price. Although the shipping time is several days longer during holiday seasons, the consumers will feel very different with their packages tracking in real time, 10–15 days will feel like a much longer time if the buyer can’t get to know where the package is. Needless to say the parcel loss rate is higher in no tracking shipping methods.

How to Handle Massive Orders from Multiple Stores in Holiday Season

Another holiday season is here, the best and the worst months of a year for e-commerce sellers–opportunities and challenges come at the same time. Dealing with big amount of orders in holiday seasons is difficult enough, what if they are from multiple online stores? The situation sounds like a headache. Here are some ways to handle the influx of orders brought by holiday sale.

 

How to Handle Massive Orders from Multiple Stores in Holiday Season

 

Take time to analyse and prepare before holidays.

Make sure you are well prepared before the holiday season. Reviewing historical data will be super helpful. Gather the data from previous holiday sales, analyse it, list the hottest products and estimate the order amount. After doing all these, it will be easier to make fulfillment budget and choose a suitable fulfillment method. Then you can start to stock up and make order fulfillment plans for Thanksgiving, Black Friday, Cyber Monday, Christmas and New Year. Since the holiday season starts in late November, it’s better to make plans as early as September.

 

Manage the inventory centrally.

Some sellers use multiple fulfillment methods at the same time, in-house fulfillment, direct drop-shipping, third-party fulfillment, etc. Maybe it speeds up the process, but it also makes the inventory decentralized and hard to manage. Poor inventory management leads to incorrect stock information, high order close rate and sales opportunity loses. So it’s better to manage the inventory centrally in a fulfillment center like ChinaDivision. For the sellers who own a lot of suppliers, product SKUs and online stores, ChinaDivision is an ideal fulfillment partner. In ChinaDivision warehouse, products from different suppliers will be unpacked, inspected, labeled with bar codes and scanned into the professional warehouse management system (WMS). No matter the products are sold, returned or restock, the inventory will be updated in real time, which will make a big difference in the holiday season sale.

 

Install the fulfillment software to integrate data from multiple platforms.

For the e-commerce sellers who sell on multiple e-commerce platforms, data integration is essential. A good fulfillment software to sync and integrate data from multiple platforms is the key to prevent chaos during busy hours. ChinaDivision has developed a series of fulfillment software, with the help of it, global customers can enjoy a automated fulfillment process. The software has the following features:

 

Integrate with multiple platforms. ChinaDivision has the fulfillment software for Shopify, eBay, Magento, BigCommerce, OpenCart, WooCommerce and more. All of them can sync order from the platform to ChinaDivision system. After installing the software, ChinaDivision customers can not only see the order status, but also the real-time inventory number.

 

One account to manage them all. No matter how many stores a customer has, he or she can manage them with one ChinaDivision account. ChinaDivision fulfillment software marks orders from different platforms with different order number prefixes, so that the customer can manage them in one panel.

 

One-click sync tracking numbers. After the orders status changed into shipped, the tracking numbers can be synced back to the online store. Not only that, the system will send automatic email notifications to the buyers, to inform that their products are shipped.