3 Tips to Fulfill Physical Kickstarter Rewards

Physical reward fulfillment means sending physical items such as T-shirts, thank you cards, or physical products, to crowd-funding backers. For the Kickstarter project creators whose project are in the category of board games, technology or designs, sending physical rewards to global backers seems to be unavoidable. The challenges are clear.

3 tips to fulfill kickstarter rewards

 

Board games are normally light and not big, but there are a lot of small parts in the boxes, shaking during the global transport may cause damages. More than that, sometimes the different parts are from different manufacturers, and they need to be assembled.

 

Technical products such as baby monitors or security cameras have higher values, they are easily damaged. High transport damage rates can lead to relatively larger losses.

 

Physical designs such as paintings or sculpture furnishing articles are big or in irregular shapes. The volume of the products will be considered when calculating the global shipping freight, once the volume weight (L*W*H/5000) is heavier than the actual weight, the freight will be charged by the volume weight. In this case, it is essential to reduce the package’s size as well as its weight.

 

Tip 1. Cooperate with professionals.

None of the problems above is an easy thing for Kickstarter project creators. Solving them requires labors, warehouses, years of experiences in global shipping/product packing, and a deep cooperation with the express carriers. In fact, there is no need to spend valuable time, money and energies on these hassles, as a professional order fulfillment company, ChinaDivision crowd-funding fulfillment service is a one-stop solution for Kickstarter creators to fulfill physical rewards.

Here is a case study Case Study: How to Fulfill Kickstarter Rewards and the Subsequent Orders

 

Tip 2. Identify your needs.

Fulfillment needs can be quite different because of the physical rewards’ characteristics and backers’ requirements. Just like I mentioned above, board games have a lot of small parts, tech products are fragile, they need extra protections. Meanwhile, physical designs need experienced packing and cheaper shipping methods. Identifying the needs in the early stage of crowd-funding helps the project creators to calculate the correct fulfillment budget and make an exact timeline. ChinaDivision provides multiple value-added services and shipping options for users, which makes it possible for Kickstarter project creators to have different parts of the reward assembled in the fulfillment center, pack the rewards with own-designed packages and ship the rewards as the backers needs.

 

Tip 3. Collect backers’ addresses early.

Collecting backers’ recipient info is more time consuming than a lot of Kickstarter project creators think, and it’s important. Incorrect or inexact recipient info will lead to package return, which will cause financial losses. Collecting the info early saves time for checking and shipping, as long as the info is correct, ChinaDivision can ensure that every backer will receive the reward soon.

Reward fulfillment is one of the most important parts in a Kickstarter project, when it comes to physical items shipment, it can be tricky. But as long as the project creators follow these tips, their project will be completed successfully with the help of ChinaDivision crowd-funding reward fulfillment service.

ChinaDivision – Your Crowdfunding Order Fulfillment Partner

You’ve run your crowdfunding campaign with incredible success, congratulations! Now comes the tedious part of fulfilling and shipping your backer rewards. Crowdfunding fulfillment is a crucial yet long drawn-out process. Depending on how many backers you’ve attracted to your campaign, reward shipping and order fulfillment can be a nightmare. Below we will share a case of one of our crowdfunding clients, who faces change of shipping schedule due to unexpected factors.

A few days ago, Client S, a Kickstarter project creator visited headquarter of ChinaDivision and told us that he failed to deliver rewards to his backers as the promised time because the products need some further improvement. He and his team pay high attention to the product quality, just like what he said, “We would rather deliver an amazing product late, than a substandard product on time.” Considering this, they have to put the shipping date back to allow for the changes.

Original Timeline:

original timeline - ChinaDivison

Revised Timeline:

revised timeline

According to the new timeline, they are going to send the rewards via air freight in June(at their expense) due to the delay while the original plan was ship by boat. They believe that partnering with ChinaDivision – a leading order fulfillment center in China, enables them to claw back some of the time that has been lost to design and manufacture. In addition, utilizing ChinaDivision’s strategic location advantage, rewards manufactured in China can be sent from Hong Kong directly to the backers worldwide, which can greatly reduce the lead time.

As a world famous crowdfunding platform, Kickstarter continues to grow into a hub for creative project fund raising. E-commerce order fulfillment companies are playing an increasingly important role in the community at the same time. Delayed shipping, due to some labile factors along with the crowdfunding project, as the above case, can badly hurt backer satisfaction and your company’ s long term credibility. At this point, working with a reliable fulfillment partner is the key to get rewards to your backers’ hands as quickly as possible.

At ChinaDivision, we are well versed and experienced in the challenges that crowdfunding may present and offer seamless and comprehensive rewards fulfillment services. We know exactly how important those backers are being your business’s first supports. Check out some of the benefits to work with ChinaDivision below.

Low Cost & Fast Delivery

Just imagine, you have your rewards manufactured in China and shipped to your local warehouses or warehouses worldwide for order fulfillment. How much will that cost? Renting your own warehouse, purchasing facilities and hiring labor will be costly for crowdfunders who just start up their business.

At ChinaDivision, rewards are received directly from your Chinese manufacturers. We check the quality and store them in our warehouse (30 days free warehousing is offered). With experience in high-volume packaging and shipping, we have built good relationship with the major shipping carriers. Thus we can delivery your orders by a multitude of options to save you as much money as possible on shipping. Also, since orders can be delivered directly to the backers, lead time is greatly cut down.

Customized Packaging & Full Tracking

As a crowdfunder, you care about professional packaging for the rewards because you want to make sure your backers receive a surprising package and enjoy an unforgettable purchase experience. At ChinaDivision, we are dedicated to making your packaging stand out to your backers. We offer customized packaging and marketing inserts, such as giveaways and Thank You Notes, delighting your customers and bringing them great satisfaction. What’s more, kitting and assembling service is also available at ChinaDivison as per your request.

In addition, our order management system allows visibility of your inventory, shipping status and sales reports, available 24/7 on our dashboard. With real-time control of your inventory and shipping status, you don’t need to worry about running out of stock or delayed shipping, and just committed to building the foundation of your business.

Focus on Product Creation

Have you ever suffered from filing the orders, picking & packing, calculating the shipping cost etc. all by yourself? The whole process takes your eye off the ball and lead to a distraction because you are dealing with non-value creating activities that will not lead to innovation of your business in the long run.

By partnering with an order fulfillment company like ChinaDivision, you can take advantage of its customized and comprehensive order fulfillment solutions, and just focus on product creation and improvement activities.

We’d love to get more information on what you are looking for and learn what your project is about. Request a free quote and our dedicated business development manager will be ready to help.

Crowdfunding and Kickstarter Fulfillment Service by ChinaDivision

Crowdfunding and Kickstarter fulfilment basically stands for funding of projects through monetary contributions online, with sources such as from China or other countries. As ChinaDivision, we provide free warehousing, picking, packing services, shipping from China to worldwide as well as helping customers source goods at the cheapest costs. For customers who run a Kickstarter or crowdfunding project, we can also work on providing order fulfilment service for crowdfunding or kickstarter, which will help your project. If you need order fulfilment, we will simply review your products and give you a quotation. If you need direct shipping of products, we can also ship for you through Kickstarter international shipping.

How it Works

How order fulfillment works_1 - ChinaDivision How order fulfillment works_2 - ChinaDivision
If a client has goods that need to be transported from one place to another, or even orders that need to be shipped from a warehouse, ChinaDivision will help to easily pack, and deliver the products to the designated destination such as new markets with the help of a powerful technology that we use. As a client, you simply need to contact us with your order, such that our business development manager can be able to review your products, needs, as well as target market for the goods. You can then set up an inventory for your goods with the help of our warehouse teams. The development team will then enable you to process test orders, which ensures systems are operational, so that your products will be ready for shipping.
In terms of logistics, you do not need to worry as we will help you manage the logistics for your goods in the right way through an international infrastructure, such that your goods are able to arrive at the right time. Goods will also be stored freely in the warehouse before shipping or transportation. Our main clients of focus are those who do E-commerce online businesses .

Benefits
In ChinaDivision, we will ensure that you are able to meet the needs of your Crowdfunding or Kickstarter project in the best way possible. If you have a project and do not have a stable source of financing, or a good means of organization, then ChinaDivision helps in financing your project and giving you ideas as well on the requirements that you would desire of your project. You can also be able to organize in a way that you need. When you place or request an order, we also pack and ship just within minutes and we also provide the cheapest international shipping. You can also be able to monitor inventory in due time, and arrange orders that can help in reducing shipping cost, and even

Validate your addresses
In terms of returns, you do not need to worry if your goods are damaged, as we have a customised Returns Management System, that determines if a product is suitable to be returned to the inventory. A damaged or open product returns can be properly disposed or even returned to the shipping source on a case basis. This can add up to a Return On Investment income. By use of ChinaDivision services, the client can also be able to grow his/her business through meeting delivery deadlines for the business, and therefore easier expansion and better transactions. We are also strategically located in China, an advantage in reducing the transit time between you as the client and your customers. The inventory is also easily streamlined and managed, and therefore, you do not really have to worry about how to manage the inventory of your goods as the client as it will be catered for.

Conclusion
When choosing a company for managing of your projects, for instance if you have a Crowdfunding or Kickstarter project, it is important to take into consideration the needs of your project, and the company that will be able to fulfill those needs. That is why ChinaDivision comes in handy, as we will focus on your requirements and meet all the needs for your business and ideas that you may have. Whether you want local or international shipping or transportation of your goods, creation of inventory, or printing of logos, we will be able to provide the services through the best means possible. We offer order fulfilment, crowdfunding fulfilment, and Kickstarter fulfilment services, to offer effective solutions for all your needs at the cheapest cost possible.