5 Challenges of Order Fulfillment in Global E-commerce

As an e-commerce starter, whether fulfilling the orders in-house or leaving everything to the drop-ship suppliers, when it comes to global shipping, everything will be more complicated. Except for language barriers, running global e-commerce business can come across some other obstacles, especially in order fulfillment aspect. Some of the global e-commerce newbies may find themselves facing these challenges.

5 Challenges of Order Fulfillment in Global E-commerce

Shipping delay

Global shipping involves long transportation distance and many links, delays are inevitable to some extent. What online store owners need to do is to control it within the acceptable range and be prepared. One of the effective ways is to get alternate shipping methods and make your shipping solution flexible. When one shipping line delays a lot, change to another one. Although some drop-ship suppliers can provide affordable and fast shipping methods, most of them won’t provide multiple shipping options (which are essential in peak seasons ), if an e-commerce business owner is not satisfied with the express company the supplier cooperates with, he/she can only choose to live with the fact or change another supplier. With ChinaDivision’s help, this will not happen. An e-commerce business owner can adjust the shipping solution according to season and delay, no need to stuck with the poor shipping service and suffer from delays.

 

Inventory management

Poor inventory management will cause very bad shopping experiences, the online store may keep receiving bad feedback because consumers receive the wrong products, the displayed inventory info is inaccurate or the delivery is overdue. Inventory management requires labor, experiences and professional software, none of them is something an e-commerce starters can afford. The problem of inventory management confusion is particularly pronounced when an online store’s products are from multiple suppliers. In this case, some of the store owners start to seek help from third-party fulfillment companies. A full-service order fulfillment company like ChinaDivision works as the store owners’ fulfillment center in China. Multiple suppliers send products to ChinaDivision warehouse in Shenzhen, China, ChinaDivision receives, unpacks and inspects the products, sticks bar code on them, puts them on shelves and scan them into the fulfillment system. The whole process is tech-oriented and repeatedly checked.

 

Packing

In the long distance transportation of global shipping, the only thing the product can rely on is its packing. Packing affects the consumer satisfaction directly. Imagine how upset the consumer will be after opening a long-anticipated box and see damaged or wrong products. Avoiding packing errors and transport damage needs professional SKU management system and multiple check, the two things a lot of drop-ship suppliers can’t provide. With multiple years of experiences in packing products in different shapes and characteristics, ChinaDivision provides packing service which provides sufficient support as much as possible without increasing too much shipping cost.

 

Order status tracking

Many online store owners have had the experience of constantly receiving emails consumers ask where their parcel is. No one wants to wait packages blindly. Good order tracking tools help to improve user experience and solve problems in time. Manually sending tracking code will inevitably go wrong, so the best way is to automatically synchronize the tracking numbers and send them directly to the buyers as soon as the package is sent. ChinaDivision has developed fulfillment software for Shopify, WooCommerce, BigCommerce, OpenCart, eBay and Magento, after installing the software, the store owner can not only sync tracking numbers with one click, but also send them to the buyers respectively.

 

Customs affairs

Because of the different import and export regulations of different countries, duty standards and custom clearance requirements are also different. It may be very confusing for global e-commerce starters. Since ChinaDivision is a full-service order fulfillment company, customs clearance and other related services are provided. The professional custom clearance service will not only help the store owner to avoid some taxes reasonably, but also to communicate and coordinate between the e-commerce business owner and the customs office when problems occur.

ChinaDivision – Your Crowdfunding Order Fulfillment Partner

You’ve run your crowdfunding campaign with incredible success, congratulations! Now comes the tedious part of fulfilling and shipping your backer rewards. Crowdfunding fulfillment is a crucial yet long drawn-out process. Depending on how many backers you’ve attracted to your campaign, reward shipping and order fulfillment can be a nightmare. Below we will share a case of one of our crowdfunding clients, who faces change of shipping schedule due to unexpected factors.

A few days ago, Client S, a Kickstarter project creator visited headquarter of ChinaDivision and told us that he failed to deliver rewards to his backers as the promised time because the products need some further improvement. He and his team pay high attention to the product quality, just like what he said, “We would rather deliver an amazing product late, than a substandard product on time.” Considering this, they have to put the shipping date back to allow for the changes.

Original Timeline:

original timeline - ChinaDivison

Revised Timeline:

revised timeline

According to the new timeline, they are going to send the rewards via air freight in June(at their expense) due to the delay while the original plan was ship by boat. They believe that partnering with ChinaDivision – a leading order fulfillment center in China, enables them to claw back some of the time that has been lost to design and manufacture. In addition, utilizing ChinaDivision’s strategic location advantage, rewards manufactured in China can be sent from Hong Kong directly to the backers worldwide, which can greatly reduce the lead time.

As a world famous crowdfunding platform, Kickstarter continues to grow into a hub for creative project fund raising. E-commerce order fulfillment companies are playing an increasingly important role in the community at the same time. Delayed shipping, due to some labile factors along with the crowdfunding project, as the above case, can badly hurt backer satisfaction and your company’ s long term credibility. At this point, working with a reliable fulfillment partner is the key to get rewards to your backers’ hands as quickly as possible.

At ChinaDivision, we are well versed and experienced in the challenges that crowdfunding may present and offer seamless and comprehensive rewards fulfillment services. We know exactly how important those backers are being your business’s first supports. Check out some of the benefits to work with ChinaDivision below.

Low Cost & Fast Delivery

Just imagine, you have your rewards manufactured in China and shipped to your local warehouses or warehouses worldwide for order fulfillment. How much will that cost? Renting your own warehouse, purchasing facilities and hiring labor will be costly for crowdfunders who just start up their business.

At ChinaDivision, rewards are received directly from your Chinese manufacturers. We check the quality and store them in our warehouse (30 days free warehousing is offered). With experience in high-volume packaging and shipping, we have built good relationship with the major shipping carriers. Thus we can delivery your orders by a multitude of options to save you as much money as possible on shipping. Also, since orders can be delivered directly to the backers, lead time is greatly cut down.

Customized Packaging & Full Tracking

As a crowdfunder, you care about professional packaging for the rewards because you want to make sure your backers receive a surprising package and enjoy an unforgettable purchase experience. At ChinaDivision, we are dedicated to making your packaging stand out to your backers. We offer customized packaging and marketing inserts, such as giveaways and Thank You Notes, delighting your customers and bringing them great satisfaction. What’s more, kitting and assembling service is also available at ChinaDivison as per your request.

In addition, our order management system allows visibility of your inventory, shipping status and sales reports, available 24/7 on our dashboard. With real-time control of your inventory and shipping status, you don’t need to worry about running out of stock or delayed shipping, and just committed to building the foundation of your business.

Focus on Product Creation

Have you ever suffered from filing the orders, picking & packing, calculating the shipping cost etc. all by yourself? The whole process takes your eye off the ball and lead to a distraction because you are dealing with non-value creating activities that will not lead to innovation of your business in the long run.

By partnering with an order fulfillment company like ChinaDivision, you can take advantage of its customized and comprehensive order fulfillment solutions, and just focus on product creation and improvement activities.

We’d love to get more information on what you are looking for and learn what your project is about. Request a free quote and our dedicated business development manager will be ready to help.

ChinaDivision for Your E-commerce Order Fulfillment Business

When you are done reading this you’ll find yourself seriously considering partnership with ChinaDivision for your e-commerce order fulfillment business. If you are an aspiring e-commerce business person or company or you are already in the business and considering another alternative, you’ll probably find that making that decision was quite easy after all. Straight away we look at the services we give you and why we are unique-:

ChinaDivision Order Fulfillment
ChinaDivision Order Fulfillment

We save your precious time
We understand that you need your time to focus more on your business and customers, time is precious and we’ve all experienced how disappointing and boring it is to wait for days to have your products shipped and received, chinaDivision’s facilities are strategically placed at key international points that ensure faster shipping and delivery, we also have the expertise in handling order fulfillment that guarantees that products reach your customers quickly.

Cut down your expenses and get value for your money
Let us handle the warehousing for you and save you the cost, our experts will pick, pack and ship your products at our facilities letting you benefit from the reduced expenditure, besides, we pool orders from several customers and this enables us to buy in bulk and fetch greater discounts all for your advantage.

We relieve you of the technicalities of managing logistics
Our logistics infrastructure is unmatched, we develop your products’ inventory in our facilities that enables us handle worldwide order fulfillments easily and process your orders in the shortest time.

Avoid chargebacks and returns
With chinaDivision’s powerful technology you can monitor your inventory and addresses in real time enabling you to manage your orders and reduce shipping costs, our system evaluates the returned products and accordingly updates your inventory thus greatly minimizing chances of future returns.

Provide quality service for your customers
Handling deliveries and orders concurrently can easily lead to errors and poor customer satisfaction, at chinaDivision we especially handle this with detail and help you enhance your customers’ satisfaction and build a reputable brand. Take advantage of our experts and well established infrastructure and systems to focus on faster delivery and growth of your business.

E-commerce Order Fulfillment Business
E-commerce Order Fulfillment Business

What is unique about us?
ChinaDivision solves your manufacturing and sourcing needs, we have partnered with several product manufacturers and we can link you with the China product manufactures that best meets your needs enabling you to tap into new markets to expand your business.

ChinaDivision handles returns the best way all for your benefit, our team determine whether the returned items can be resold hence reducing your inventory loss,  whether damaged products can be returned to you depending on the specific case and your preference.

At ChinaDivision we help you build your brand and create a unique brand identity, with competition from other e-commerce companies like Shipwire and amazon FBA, our concern is to strive for customers satisfaction we therefore focus on offering unique services. ChinaDivison allows you to have custom shipping boxes and envelopes that enhances a direct interaction between you and your customers, you can also have custom package labels applied to your products on shipping and make a brand identity among your customers.

At ChinaDivision we also fulfill your needs of managing customer relations and marketing by providing services several product inserts such as newsletters, greeting cards, flyers and giveaways as inserts into your products during shipping.

 

ChinaDivision can also help you with custom package design for specific products during certain dates such as Christmas, Easter, mothers and fathers days and valentines days.

We also strive to accomplish same day fulfillment by coordinating printing and packaging with regional pickup times to ensure processing and shipping of orders received same day. As ChinaDivision works all round to ensure a competent provider of e-commerce fulfillment service along side Shipwire and Amazon FBA, we have positioned ourselves to save you the precious resources of time and money by partnering with major carriers that provide shipping with speed and security to your customers promptly. ChinaDivision also makes it possible for you and your customers to track your products on transit through a website application that display tracking information using product package ID and carrier. ChinaDivision provides your fulfillment operations through one efficient platform by managing your sourcing, tracking, creating your inventory and customer relations. through your inventory we alert you on updating stock and the information on changes on your products demands. we also monitor and verify addresses and hold any product we identified with invalid address, all this is updated to via e-mail and system alerts. ChinaDivision also does order grouping which enables single packaging of multiple products destined for one customer, this saves you the price of packaging and shipping to your customer.

Expand your business and explore greater markets through the well established ChinaDivision.

Why You Should Use ChinaDivision for Your Ecommerce Order Fulfillment

Are you looking for reliable ecommerce order fulfillment services? Look no further because you have found one in ChinaDivision. If your trading region is North America and/or Europe then we are glad to partner with you and help you to source products from China whenever you have an order from your customer. Alternatively, we can save you some hustle and bustle by picking, packing and delivering orders directly to your customers. We can also make the delivery direct to your warehouse in case you are the one making the order.

Chinadivision Ecommerce Order fulfillment
Chinadivision improve your business

In partnering with ChinaDivision, you will get a free warehouse in China so you won’t have to worry about storage and associated costs in case you don’t have your own warehouse in China. Our services will ensure that your business is more efficient and cost effective as we will allow you to sell more and spend less. Reliability is our backbone and that is why we are the undisputed market leaders in China product sourcing.

Why Outsource Order Fulfillment?

The global economic setup has seen multinational firms move their manufacturing plants to China. If you are a trader and you don’t have a China warehouse you might be disadvantaged due to storage and transportation challenges. However, with ChinaDivision (a specialized order fulfillment firm) you don’t need to worry about that as we can guarantee you a free warehouse in China. In the end, you will realize that outsourcing order fulfillment services will actually work to your advantage. Check out some of the benefits below:

1. You get to offload some tasks and concentrate on what you can handle effectively. ChinaDivision will enable you to offload warehouse management, fulfillment, pricing and packing of products, shipment, order processing, and products management.

2. Shipping: poor shipping services usually lead to late deliveries and this is the major cause of customer dissatisfaction when dealing with any product. However, with ChinaDivision you don’t need to worry about that as we will ensure that your products are picked, packed and shipped to their destinations on time.

3. When you have reliable order fulfillment services, you get the chance to focus on the product rather than logistics and thus you are able to strengthen your brand.

4. The ultimate benefit is that you will stay ahead of your competition at all times.

ChinaDivision Order Fulfillment
ChinaDivision Order Fulfillment

Why You Should Choose ChinaDivision

Now that you know it is prudent to outsource order fulfillment, it is equally paramount to know from whom you should do the outsourcing. If you have operations in North America or/and Europe, then ChinaDivision is your best alternative. Our package includes product sourcing services for you, order fulfillment services for you and your customers and contact center services where you will get English call and mail services. As our partner, you will get a competitive edge that other firms will not. Here is why:

1. Reduction in transit costs and time: our facilities are located strategically near Hong Kong and Shenzhen international parcel processing hubs and this ensures that products can move to their destinations quicker. Since we are specialized in logistics, we enjoy economies of scale that you might not be positioned to enjoy. However, when you partner with ChinaDivision, the benefits are bound to trickle down and ultimately you will save on logistics expenses.

2. Specialization: we are order fulfillment experts as much as you are an expert in product development. Leave product fulfillment to us and focus on brand strengthening.

3. Money saving: our quantity discounts and economies of scale will ensure that you save on shipping costs. You can enjoy the savings yourself or transfer them to your customers.

4. Effective management of logistics: the amount of time and resources that you will spend when you partner with us is far much less than what you are used to spending. However, with our unique strategies and international infrastructure, your logistics will be handled in the best way possible.

5. Superb inventory system: our picking, packing and storage services ensure that we do all the hard work for you as far as inventory management is concerned. Furthermore, you get to enjoy a free warehouse in China.

We are the best alternative to Shipwire and Amazon FBA

In case you are wondering what makes us unique and superior to Shipwire and Amazon FBA; well, just think of a free China warehouse for your products! That is not all, the mere fact that we source from China puts us ahead of competition considering that most manufacturing firms are located in China. Our international shipping systems are cost friendly and consist of reliable networks and infrastructures. You even get to enjoy customized packaging and delivery of products. Contrary to Shipwire and Amazon FBA, we are never overwhelmed with orders and thus we always ensure that deliveries are timely and the products are intact.

Therefore, choose ChinaDivision today and outdo your competition.

ChinaDivision for Fulfilling Your E-commerce Orders

We at ChinaDivision, a leading provider in e-commerce business, are dedicated to serving all your demands regarding the fulfillment of your e-commerce orders. We recognize your demand for China warehousing, product sourcing and worldwide shipping, since the ordering of product from China has sky-rocketed. When you have an order by your side, we will pick up that product and store it in our warehouse and will send it to you on the appropriate time you will offer. It is as simple as that. We provide you with our best and quality services at a reduced rate, which will help relieve your anxiety and you can devote more time in other paraphernalia of your business. We are extending our offer to countries in North America and Europe to meet their demand of e-commerce order fulfilment.

Chinadivision Ecommerce Order fulfillment
Chinadivision improve your business

How do we work?
ChinaDivision simplifies your order fulfillment with the most accelerated and advanced technology to accomplish your demand of raw material or finished products. As an entrepreneur, you have to think about the many edges of your business, realizing your customer’s targets being one of the important among them. Targeting your clients’ order automatically brings in a number of other appendages like processing of the order, warehouse management, packaging and shipping of the product and then delivering it to the customer.These long processes are a pretty tedious one if you try to realize it alone. This is why, we at ChinaDivision offers you our helping hand in fulfilling your e-commerce orders.

When we pick up an order from the trader or merchant with a definite quote of amount, we buy that product from the producer, which is then stored in our free warehouse which doesn’t include any cost from your side. After that, when we have received the order to be delivered on a prefixed date, we deliver that product through our shipping company either to you or directly to your customer. As simple is our service, the more it is made easy for you to reach us. We are just a click of a button away from you; quote us at a negotiated rate and we will do the rest.
For your added benefit, we have opened a 24 hours constant connect services where the executives will deal with your order-related queries and handle your order via e-mailing services.

ChinaDivision Order Fulfillment
ChinaDivision Order Fulfillment

Why should you choose ChinaDivision?
To be very frank, there are other thousands of e-commerce order fulfillment website. But still why should you opt for ChinaDivision?
a) We not only promise, but also show you our efficiency in accomplishing your order at a much faster rate and that too with a comparatively low cost than the rest.

b) We save your time by shouldering the responsibilities of meeting your order requirements, so that you can allot more time to look at other arenas of your business development.

c) We offer discounts on domestic and international shipping if we have a lot of orders to fulfil. We offer cheapest international shipping than the other e-commerce business.

d) We have our parcel facility present at the doorstep of the Hong Kong and Shenzen international parcel processing centre which reduces the transportation time, thereby cutting back your time and money.

e) We not only pick up orders, but take utmost care to store it in our free warehouse and in processing, packaging and shipping the products on a prefixed time, which saves you from allotting time to logistics management.

f) We also provide you with greetings cards, flyers, newsletters and attach you to the particular shipment product as an aid to your promotional marketing and improve your relationship with your customers.

g) Our Customized Returns Management department deals with any damage of the product and whether they are suitable to be returned to the catalogue. If any product has its seal broken, or any product damaged, we take that product back with providing you the full refund or return on investment.

Why are we better than Amazon FBA or Shipwire?
We at ChinaDivision is well-equipped enough to be drawn into a comparison with other e-commerce stores like Amazon FBA and Shipwire. The lines of demarcation are:
a) We are cheaper than the rest. You can quote us at a reasonable low price than them.

b) We instantly receive your order and starts functioning. Amazon or Shipwire have often been criticised for dillydallying with the order fulfilment.

c) They have a faltering customer care service which has received spat from the customers. But ChinaDivision takes care of that through the 24 hours customer care executives present on the opposite side.

d) It is difficult to return a broken and damaged item back to Shipwire or Amazon, but you will face no such problem with us. Moreover, our packaging of the product will not let you complain of our service.

So, the time has arrived to take advantage of our product sourcing services. Pair with us and let your business expand.