Choosing the right order fulfillment company can be tricky since every company out there claims to be the best. Creation and advertising of products are major factors affecting customer experience, but that is not all, products delivery is a major concern. Ecommerce order fulfillment helps merchants to deliver the products sold via online platform from the warehouse to the customers. Here is a review of Shipwire VS Amazon FBA VS ChinaDivision which are the top three order fulfillment in the companies. This review will help to determine the best company especially if you are sourcing your goods from China.
Sourcing the inventory
Inventory sourcing is the first major step in any business. Customers are always looking for the best products that are worth their money. You need to research well before making any purchase to ensure that the product you intend to buy meets the required standard. Sellers ship their products ware houses owned by order fulfillment companies for repacking and quality check. Amazon and shipwire require that you conduct your research then send them detailed information describing the products you intend to buy. ChinaDivision makes the whole process of sourcing your products much easier. With the understanding of China’s economy and culture, ChinaDivison has been able to partner with best companies in China. This local advantage has made inventory sourcing from China very easy.
One of the major functions of any order fulfillment company is to offer a storage facility of products before they are shipped to the customer. Warehousing in e-commerce order fulfillment allows activities such as repacking, weighing and quality check to be carried out on products before shipping to the customer. Warehousing charges differ with among different companies offering order fulfillment services. Amazon warehousing fee depends on the quantity of the products and activities to be carried out on the order before shipping it to the customer. However, Amazon offers quantity discount thus lowering the cost of shipping huge orders. Shipwire, on the other hand, is does not offer quantity discount that is a great disadvantage. ChinaDivision has out beaten them all since it offers 30 days free warehousing which reduces the cost of handling orders significantly.
Money saving options
Ecommerce order fulfillment offers various ways for saving money. The companies listed here handle huge orders thus they can cut costs from quantity discounts. However, ChinaDivison local advantages give it a strong purchasing power that enables it to bargain for steep discounts. Some of the local advantages include the understanding of Chinese culture, language, and different markets.
Less transit time
Amazon has warehouses in different geographical locations in China a factor that slows order processing. Shipwire and ChinaDivision on the other hand, have their warehouses located near international parcel processing center Hong Kong hence quick order processing and shipping. In fact, ChinaDivision observes the same day fulfillment policy to ensure an excellent customer experience.
The quality of the services offered by any company offering order Fulfillment Company is a great concern for every customer. Amazon has been known to offer highly quality services for a significant period. It has more location than the other companies and can handle huge orders. If the customer encounters any problem, he/she can contact the Amazon support team. However, due to the high automation of their system, there are some loopholes in their service delivery. A major issue that has been of great concern is that if an order is lost or canceled the customer is not personally notified.
Transparency is one of the major factors that affect service delivery. Several complaints have been reported about shipwire having hidden charges, shipping errors and hidden policies among other misconducts.
To enhance service delivery, ChinaDivison has a system that allows any order to be tracked in real time. This enhances convenience and efficiency thus leading to a great customer experience.
To wrap it up all, ChinaDivison emerges as the best order fulfillment company for individuals sourcing their products from China. Although it might take longer to ship products from China to the US than it is within the US, this company still offers the best customer services at a fair price. China has been rated as the major export of a wide range of products to the world thus choosing a Chinese order fulfillment local company will allow you to enjoy the local advantages and high-quality services.