ChinaDivision: How to Increase Supply Chain Visibility

In our “now” economy, consumers demand real-time visibility, along with the near-immediate delivery of goods. This has created a great deal of supply chain disruption, causing businesses to reevaluate the way they operate. ChinaDivision, a professional and experienced order fulfillment giant, provides tips on how to achieve end-to-end visibility, and ultimately ensure a more efficient supply chain.

1. Start with the experience. Begin by defining what visibility means to your end users/customers, what kind of experience you want them to have, and what you want to gain from increased visibility.(order fulfillment )

2. Select a platform for connectivity. Your digital platform should connect key players. This means ensuring the platform is technologically agnostic and all intended parties can easily access it.

3. Attract the right talent. New technology enables both new processes and new talent. Recruit people who are analytically inclined and highly skilled at interpreting data.

4. Manage and standardize data. Having a clear data strategy is imperative. Cleansing and defining consistent data models allows you to consistently utilize and translate the data into meaningful information.

5. Trust the information. It’s critical to believe the data. You must trust the information, its security, and the entities you exchange information with. Find ways to confirm confidentiality and ensure security around the financial exchange of information.

6. Interpret and leverage figures. You can’t find ways to improve until you know what problems to solve. Data allows you to proactively manage exceptions before they occur, saving your business time and money while keeping customers happy.

7. Drive efficient decision-making. Once you discover opportunities for improvement, you have to respond to those needs. Now that you know where everything is across your supply chain, you can execute solutions.

8. Focus on real-time transparency. The frequency and size of data exchange is dramatically increasing at an accelerated rate. Being able to leverage this data in real time is imperative. The key enablers consist of understanding what data is most critical to solving key business problems, what it means, and what to do when exceptions occur.(order fulfillment

9. Opt for a neutral integration platform. The ability to flex up or down, quickly adjust, and accelerate the development of new capabilities requires an Enterprise Integration Platform. This allows companies to easily integrate, regardless of the execution systems in play.

10. Develop an extended ecosystem. Assuming you can develop and own all these capabilities offers a false sense of security. Today’s new digital environment requires a collaborative approach to managing your supply chain. Developing an extended ecosystem that brings the best of all your partners’ capabilities into a single environment is vital.

Key eCommerce Takeaways From 2018

With 2018 recently passing, it’s a good time to look back at the past year and the ways ecommerce order fulfillment and shipping has changed. There is no doubt the online retail space is evolving fast as the pressure for faster and cheaper delivery continues to shape the industry. Online retailers and carriers alike are working hard to adjust to the demands of this new, dynamic marketplace and the sky-high customer expectations that are part of retail today.

With the ever present pressure to cut costs from the supply chain, many retailers are focusing on better inventory management. Gone are the days of bloated inventories and allowing large amounts of capital to be tied up in unsold goods. Retailers have figured out the importance of staying lean as not just a way to lower overall costs, but the best way to keep inventory turning in their store.

Another thinking is, online retailers and other shippers have become much more open to considering alternative carriers and types of shipping solutions which has made them less beholden to any specific provider. Many shippers are willing to rate shop carriers with the attitude that service will always be about the same. In other words, price trumps concerns over service. This is in large part a response to the pressure many feel to offer free or low cost shipping on customer orders.

Last but not least thing is, now that dimensional pricing has been in place for some time, the effect has been digested by the marketplace allowing shippers to better understand and react to its impact. Most have felt it on their bottom line and are figuring out ways to respond. The first thing many are doing is looking for ways to minimize packaging and take every opportunity to trim size and weight as a way to maximize the utilization of space.

 

 

 

 

 

How to Plan Your Order Fulfillment Before Holiday Season

There are many reasons to outsource order fulfillment during the holidays. Waiting too long to look for a cost-effective order fulfillment solution is a dicey proposition. The best option is to seek out a company that can meet or exceed your expectations rather than waiting and potentially incurring penalties later on. You’ll be thankful you planned ahead—and the gains your business makes will be even sweeter.

Here are six reasons why you should plan your holiday fulfillment now.

To Manage Inventory

The first big hurdle around seasonality is the volatility of managing inventory. The combination of a massive influx of customers, hot items and huge sales can deplete stock very quickly, so even when factoring in the lead time needed for replenishment, being able to fulfill your inventory needs well in advance is critical. This goes for e-commerce as well as for brick-and-mortar stores.

To Manage Customer Expectation

A customer who can’t find that special item they’re looking for will simply visit your competitors next door. Aside from causing them disappointment, you may be losing future business from them, which you may never win back.

To Maintain Customer

Loyalty If you don’t manage your customer expectations, it could also lead to lost sales. Out-of-stocks, overstocks and returns are costing retailers over $1.75 trillion according to a study by the IHL group.

To Acquire New Customers

The holidays also bring a rapid influx of new customers. If they have a great experience with your brand, there’s a huge chance that they will return, thus increasing your market share.

To Reduce Fulfillment Errors

What about “Murphy’s Law”? A greater volume of merchandise moving between stores means dealing with a whole lot more moving parts. If there are errors in fulfillment, this places an additional cost on you that can be multiplied many times over during the ultra-busy Holiday sales period.

To Keep Things Running Smoothly

The ultimate purpose of beginning planning for holiday order fulfillment right now is to keep everything running smoothly as possible, thus providing a seamless experience for customers.

3 Strategies to Speed Up Your Order Fulfillment Process

When it comes to speeding up order fulfillment, there are some steps you can take to make a big impact. Start by looking at some of the “quick wins” that don’t require a massive investment, but will make a quick difference, such as classifying your inventory and ensuring that it is stored as logically as possible. The next step is to make sure that you are making the most of the systems you already have in place. Many companies have the pieces in place that are needed to improve their order fulfillment processes, but are unable to get the most from these systems.  Finally, you can also look at making new investments in automation to speed up your order handling times.

 

  1. Classify your inventory to ensure rapid handling: Grouping your inventory from fastest moving to slowest moving helps to ensure that you always have the right stock levels on your most important items. Put the most popular items in a centrally located area of your warehouse to ensure that they can be picked, packed and delivered to the shipping dock in a minimal amount of time. Slower moving items can be stored in a separate area. This more logical arrangement can really cut down on the time it takes to process and fulfill orders.
  2. Integrate systems for more visibility into all aspects of order fulfillment: In order to quickly fulfill an order, you need visibility into several areas––demand forecasting, sales, inventory, and logistics just to name a few. At a minimum, this requires some level of integration between the sales order management system where the order is placed, and the ERP system that maintains financial data, as well as the inventory and logistics systems that that handle the processes for picking, packing and shipping.
  3. Automate processes: After your systems are able to provide more visibility into all aspects of the process, you should also look at how the processes themselves can be sped up. Automation doesn’t necessarily mean investing in robotics or conveyors, it can be as simple as investing in scanners to more easily enter inventory into the system as it arrives in your warehouse, or scanning it out as it leaves. And for smaller businesses, the investment doesn’t have to be huge. There are even applications that can be downloaded to a smart phone or tablet to automate this process inexpensively.

What You Need to Do Before Outsourcing Your Order

Many fulfillment services guarantee high levels of accuracy and shipping within 24 hours, yet it is important to recognize whether these promises are supported by their policies. For top fulfillment companies, mistakes are rare, but they can happen, and you should be prepared. For example, how will the fulfillment provider compensate you for a late shipment, an order sent to the wrong address, or broken merchandise? Will they pay for the shipment in full? Will you have to fill out paperwork to get a refund, or will the fulfillment company automatically credit your account?

Another thing to investigate is the culture behind the order fulfillment company https://www.chinadivision.com. Find out if they promote a culture of pride in excellence, or if they have more of a “we’ll deal with it when it happens” attitude. Ask them how, internally, they measure the performance of their customer support staff, warehouse supervisors, and their teams. It should be clear that fulfillment providers who actively provide incentives for customer responsiveness and thoroughly examine their own mistakes are more committed to quality than those who do not.

Benefit From Outsourcing Your Order to An Order Fulfillment Company

Packaging and shipping your own orders can be expensive. Costs such as warehouse space, employees and machinery must be considered when fulfilling orders in-house. Considerations such as these are why many businesses choose to outsource their order fulfillment. With an order fulfillment company, businesses are able to save money due to more flexible staffing options, experienced and efficient packing, as well as cheaper shipping costs. Cutting in-house costs and stress frees up more time for your business to focus on what is important in-house.

Benefits of outsourcing include more than just cutting costs, they also include cutting the amount of resources necessary for running an in-house shipping operation. Outsourced fulfillment means no need for your own warehouse staff, warehouse space, packaging and the list goes on. Outsourcing may seem intimidating to some, but the benefits far outweigh the downfalls when you choose the right order fulfillment company for your business’ needs.

Confidence in your choice of order fulfillment company provides you with the assurance that business is being taken care of without you having to do all the work by yourself. Utilizing an outsourced fulfillment company for your product fulfillment needs provides helpful resources for your business to grow and flourish. Exploring your options for order fulfillment can be exhausting, but it doesn’t have to be. Know who the best in your industry is and then evaluate if their solutions could be your turn-key.

What Else Value-added Service Besides Kitting & Assembling

ChinaDivision team have been working to make tasks easier for small business owners when we first started as an order fulfillment and operations management company. Our mission is: taking away the headache of storing products, receiving shipments, and ultimately assembling, kitting, and shipping out orders. Choosing to outsource your inventory management needs lessens your load, leaving it in the hands of our highly experienced team whose sole purpose is to offer the best service possible to you and your customers.

Add Marketing Inserts to Increase Your Customer Loyalty and Boost Sales

Marketing inserts can be a cost-effective and versatile medium to build a solid relationship with your customers, which helps increase sales, boost order size and profit. Beside the service of kitting & assembling, ChinaDivision enables you to impact the moment a customer opens that package by including customized marketing materials from your brand, such as :

  • Product samples for featured or seasonal products
  • Discount offers or special sales items
  • Small gifts with branded logo
  • Thank-you notes, postcards or holiday cards
  • Promotional material like brochures, catalogs, CDs or DVDs.

Apply SKU or Barcode Labels What You Do Not really Have

Package and product labeling is time consuming and can cover your branded packaging if not applied correctly. ChinaDivision understands the intricacies, so we ensure the appropriate placement of labels on your products – whether they are labels for pallet or for individual products, whether there are hundreds or thousands of labels, we’ll respond to your needs quickly and effectively.

Package Your Products in Customized Boxes in Your Preferred Style

Consider ChinaDivision’s service as a seamless, integrated solution. Our professional packing service team are proficient in various packaging and can work within your current business requirement for brand upgrading. From simple blister packs to complex custom designs, our variety of packaging alternatives can meet your needs.

China is Always the Ideal Place for Sourcing Different kinds of Products

China has the most population in the world, which means abundantly low-priced work force and A extremely huge market. But this is just one reason, another important reason is the government support foreign companies establishing factories in China, for developing economy. But that is 30 years ago. Now if A company want to establish factories in China, it have to reach the standard of the government. With the development of economy and the rising demand of the work force, a lot of companies are knocked out from China and most of them are going to southeast of Asia, which they think with a lower labor cost. At present however, after integrating all kind of industries and factors, China is still the best place to help a company get most profit.

Industrial production does not take place in isolation, but rather relies on networks of suppliers, component manufacturers, distributors, government agencies and customers who are all involved in the process of production through competition and cooperation. The business ecosystem in China has evolved quite a lot in the last thirty years. For example Shenzhen, a city where CNstorm.com located, bordering Hong Kong in the south-east, has evolved as a hub for the electronics industry. It has a cultivated an ecosystem to support the manufacturing supply chain, including component manufacturers, low cost workers, a technical workforce, assembly suppliers and customers.

With the above histories and background, China is still the ideal place for sourcing different kinds of products. Now you see more business opportunities? Visit Chinadivision.com, discuss with our professional order fulfillment specialist about your specific projects and we’ll treat you as members of our family, with reliable cost-effective service and support.

 

CIIE Logistics Channels Boosts Cross-border E-commerce Benefits

At a press conference on “Promoting Consumption Upgrading Through E-Commerce Import” held during the first CIIE (China International Import Expo), Qian FangLi, director of the department of e-commerce and informatization of the ministry of commerce, said: ” we will adhere to the principle of encouraging innovation, inclusiveness and prudence, optimize and improve regulatory measures in accordance with the overall approach of ‘temporary supervision of personal belongings’, while ensuring the overall stability of regulatory arrangements.”  

On the whole, this is a good news for both import and export cross-border Ecommerce. Statistics from the UN Conference on Trade and Development shows that the proportion of China’s global trade in services rose from 11.42% to 15.59% from 2005 to 2016.

After joining the World Trade Organization, China’s services trade has grew rapidly. The total volume of imports and exports of the country’s services trade increased from $67.4 billion to about $696 billion from 2001 to 2017, achieving more than 10 times of growth.

“If Chinese companies want to further participate in the international division of labor and cooperation and enhance their status in the global value chain, then developing services is indispensable,” said Zhao Liqiang, global partner of Bain & Company.

We believes that the advantages of Chinese products in terms of quality and scale have made them very popular all over the world, especially in Southeast Asia. With the support of the Belt and Road Initiative, consumers will also further help Chinese sellers to explore overseas markets more efficiently.

Want more business opportunities? Now visit Chinadivision.com, discuss with our professional order fulfillment specialist about your specific projects and we’ll treat you as members of our family, with reliable cost-effective service and support.

ChinaDivision–Find Out What Order Fulfillment Center You Need

Order fulfillment is a critical component to your overall business operations. If you are experiencing signs that reveal your current eCommerce fulfillment operations are in trouble, it’s time to Get Smart About Your eCommerce Fulfillment Center.

1. Define Your Short-term and Long-term eCommerce Goals

Evaluating your current eCommerce fulfillment center will help identify areas of improvement that can be accomplished in the short-term and the long-run.

Short-term goals for your operations may include:

  • Cutting down on shipping times and shipping costs
  • Improving order accuracy and reducing returns
  • Decreasing customer support response times

Long-term goals for your business may include:

  • Lessening the strain on internal departments (accounting, customer service, and operations)
  • Expanding fulfillment operations into multiple facilities (ex. east coast and west coast)
  • Expanding product line to allow for additional SKUs and inventory

Discuss these items with your potential fulfillment center to determine the timelines for implementing solutions that will best support your goals and continued business growth.

2. Evaluate the Fulfillment Provider’s Expertise within Your Market Niche

Although eCommerce retailers often get lumped into one group, there is a huge amount of diversity in the types of products sold over the internet and their fulfillment needs. Ask your potential eCommerce fulfillment center about the industry verticals they pick, pack and ship. If you have a specialized product or need customized fulfillment processes, look for providers with similar clients. Many eCommerce fulfillment centers are specialized with robotics and equipment designed to handle specific types of products. Asking the right questions will help you identify both strengths and weaknesses.

For example, Warehouse A works closely with clothing retailers, Warehouse B works closely with large, heavy goods, and Warehouse C works mostly with small electronics. Each of these eCommerce fulfillment centers will be likely to have greater know-how on special handling of their serviced market verticals. Each warehouse will be better equipped to store the different types of products. For example, hanging storage for clothing, ample storage for large goods, or secured storage for high-value electronics. In addition, the employees will have experience with handling and packaging your products with greater efficiency than an inexperienced firm.

3. Select a Fulfillment Provider that Aligns with Your Vision & Values

The mission of a company will often provide clues regarding the future success of your business partnership. When choosing a fulfillment center, focus on creating a long-term partnership that will benefit both parties.

Look to partner with an order fulfillment company that has a business model built around principles such as continuous advancement, professionalism, and maximizing customer satisfaction reassures your best interests will be looked out for.

4. Assess the Level of Flexibility and Personalization Available

This is important, especially for growing businesses whose business model evolves over time. Determine the extent to which accommodations can be made as your business evolves and your order fulfillment needs change.

Not all fulfillment centers are capable of accommodating changing needs on short notices, something which is crucial for growing businesses. Large-scale facilities with streamlined operations and abundant resources can better handle stressful situations that will help your growing business succeed.

5. Confirm the Provider’s Levels of Customer Support and Communication

Your first interactions with a provider will give you a glimpse as to what it will be like working with them further down the road. During your inquiry or quote, keep the following questions in mind:

  • How quickly did you receive a response?
  • How knowledgeable was the representative in answering your questions?
  • Did the fulfillment provider take the time to get to know your business?

Open and proactive communication is key to a successful transition and managing day to day operations. Having a dedicated client support team committed to providing expert support tailored to your business will make all the difference in a truly successful partnership.