ChinaDivision Order Fulfillment Process - ChinaDivision.com

How It Works

ChinaDivision.com uses powerful technology to simplify the process of order fulfillment, delivery, and returns. Now you can start shipping to new markets with the click of a button, hassle-free.

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Step1: Contact

Ready to outsource your fulfillment? Contact ChinaDivision.com and a business development manager will review your products, inventory needs, target market, and answer any questions you may have.

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After signing up with ChinaDivision.com, your dedicated Client Account Executive will help you set up your account and create your online inventory. We assist you with everything from integrating your CRM to utilizing our proprietary dashboard.

Step2:Product Sourcing

Either sourcing by yourself or through us, we are the 1 stop solution for your sourcing and manufacturing needs.

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ChinaDivision.com has partnerships and networks with thousands of China’s product makers, we can match you with the best choice to expand your product lineup, enables you to step into new markets or expand your existing ones.

Step3:Setting up Your Inventory

Receiving product, retaining product samples and stock control—these tasks all require strict attention to detail. Our warehouse teams, in conjunction with our customized Warehouse Management System, handle all of these processes and help you manage your inventory worldwide in time.

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Soon after your product arrives at ChinaDivision.com's warehouse, the quantities and product information are checked and verified against your provided data. Any discrepancies with your shipment are immediately reported to our account managers who will promptly notify you to resolve the issue. Product weights and dimensions are recorded in our system to ensure postage accuracy. To complete the receiving process, the product is placed in its assigned storage location and the ChinaDivision.com dashboard is automatically updated to reflect the new inventory levels, providing you with real-time inventory management.

Step4:Pick, Pack, and Ship

Before dealing with your orders, your account manager and our development team will work with you to process test orders to ensure that all systems are fully integrated and operational. After the testing phase is complete, you are ready to ship the product!

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Upon receipt of an order, the process starts with picking product and order components from their assigned locations, then we package the orders into your preferred style, apply the postage label, and send them to your customer. Utilizing our advanced shipping technology, we can select the best cost-effective shipping method, or you can choose it by yourself. With our high-volume discounts and negotiated shipping rates, assured you will be getting the most “bang” for your buck.

Step5:Managing your Shipments and Inventory

Managing logistics in the right way spends numerous time and resources. However, we have built an international logistics infrastructure that makes worldwide order fulfillment easy.

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You will have 24/7 access to our dashboard, which allows you to monitor your inventory in real time, group orders for reducing shipping costs, validating addresses to reduce unnecessary returns and chargebacks, and you can access to a full suite of reporting tools. You can also request to use our service team to help respond to your customer about order enquires. Any additional questions you may have will be promptly answered by your Account Executive, who has accessed to experts in nearly every aspect of logistics to help you with all of your shipping needs.

Step6:Returns

Ready to outsource your fulfillment? Please contact ChinaDivision.com —— a business development manager will review your products, inventory needs and target market, and answer any questions you may have.

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Our Returns Department will quickly and efficiently process your returns. Each member of the returns team receives special training to inspect returned merchandise and determine if the product can be restocked and resold, effectively reducing inventory loss. Damaged or non-restockable product returns are properly disposed of or can be returned to you (eligibility determined on a case-by-case basis). It all adds up to a better ROI for you!

The world is your marketplace.

The future is global. Leverage on the ChinaDivision.com presence. Expand your business to new territories with ChinaDivision.com.

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